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Senior Business Partner

Posted: 9 Aug 2019 Closes: 15 Sep 2019
London 55,000 - 60,000 inclusive of London Allowance
Fixed term & Full time citizens-advice/20190809125013

Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.


As part of the People directorate, the People Services team provides expert, quality services to staff, managers and leaders, across the full employee lifecycle activities, from recruitment to retirement. We provide tools to enable and develop staff and management capability and confidence to meet our organisational goals. We manage people related risks and protect our reputation as an employer. In our role to support our inclusive employer goals, we value and celebrate differences in our staff and volunteers and we are all committed to creating a workplace and culture where everyone can thrive. This enables us to be more competitive, make better decisions and better understand our clients' needs.

The role requires strong relationships to be built with business areas to understand stakeholder needs and influence suitable people strategies and solutions.

All Business Partners provide tactical, agile, professional and quality business partnering and advice and consultancy service across Citizens Advice organisation on a range of people-related activity, including change management, complex casework, workforce planning and resourcing. Working in partnership with our trade union and colleagues across the People and Equality directorate.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates.
We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.

Citizens Advice

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