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Senior Business Process Manager

Posted: 18 Jun 2021 Closes: 18 Jul 2021
London, United Kingdom Competitive
Permanent & Full-time -933154306

Company Description


A global leader in Communication the Groupe is positioned at every step of the value chain, from consulting to execution, combining marketing and digital business transformation. As a privileged partner in its clients' transformation and journey to enhance personalization at scale. Through a unified and fluid organization, its clients have a facilitated access to expertise across 100+ countries and a its internal network of 83,000 professionals.

Publicis Production (Prodigious) is an award-winning production studio with 3500 production experts across 40 countries worldwide. We are proud makers, producing everything from CG animation to DOOH, to print and live action TVCs for some of the world's leading brands.

Tag WW brings together world class craftsmanship across a full range of visual, verbal and digital techniques to create a production engine that turns ideas into high-impact creative assets that make brands stand out every time and everywhere. We have a presence in195cities across40countries and work with 40 of the top 100 global brands.

In July 2020, Publicis Production and Tag WW won the global account for GSK, to work as its production partner with innovation and problem solving at the core. In a hugely exciting development for the future of production we have created an entirely new production model to manage international demand through Circle.

Our model: Circle is an intelligent feedback loop of data, enabled by tech integration, where every decision, execution and reaction creates another layer of learning for our systems, ensuring content relevance and reduction of waste.

Our agency: Circle is the symbol of our seamless union - the partnership with Tag/ ITG and Publicis and the extension of our partnerships with GSK.

Our Mission as the partner supporting GSK to drive efficiency, effectiveness and reduce wastage. Going beyond the usual dashboard limitations of scheduled reviews and interventions by bringing production, data and media intimately and seamlessly together and building a data first, creatively driven solution for every brand, campaign and action.

We will defeat the crippling disease of wastage through informed decision making, consistently leveraging our knowledge of the market, audiences, channels, platforms, partners and formats in the creation of creative assets.

Job Description


  • PublicisProduction is looking fora dedicatedBusinessProcessManagerto support onboarding of recent GSK win (Global Production RFP).
  • Your role will be todocumentthe business processesandmake suretheyare in line with the strategyand organization setup for production to service GSK.
  • You will evaluate, design, implement, measure, monitor and control end-to-endbusiness processes, to help Publicis teamstomeettheirgoals.
  • You will run and lead interviews withkeystakeholders(including production hubs, media and creative agencies, clients)in orderto enrichtheprocessdocumentation.
  • You will coordinate processinput forthe collaborative platform /workflow tool deployed for GSK, and in this regardinteract with platformtech teams and business SMEsas needed.
  • Youwill make sure that output ofall process relatedsessions areprogressively captured and correctly reflectedin the overall process maps.
  • You willcontribute todeliver against PMO needs: Project plan for the work stream incl. interview plan /deadlines, RAG status updates, Ecosystem planning updates, Ops Model calls, Program Governance callsetc


  • You have 5 to 10 years of experience in managingand mappingprocesses, and ideally BPM certifications (Six Sigma / Lean).Experience in our production industry not mandatory but would definitely be an added value.
  • You are perfectly fluent in English.
  • Dynamic and proactive, with team spirit, excellent interpersonal skills and ability to Lead

Additional Information

All your information will be kept confidential according to EEO guidelines.
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