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Senior Consultant - Talent Solutions

Posted: 8 Sep 2020 Closes: 8 Oct 2020
Helsinki Office, Finland Competitive
Permanent & Full-time SHL_JR001813

The Company:

SHL helps companies optimize performance and productivity through deep people insights. Our market-leading people analytics and technology equip leaders and their teams to make confident, data-driven talent decisions that lead to stronger business outcomes.

We anticipate, and help organizations solve, their most pressing talent challenges. Our science, innovation, rigor and commitment to proving business outcomes make us a trusted partner to organizations across the globe. SHL helps our customers win, and we need highly motivated people to join our dynamic global team. We're driven by Strong Connections, Curiosity, Fearless Innovation, and Impact. More at shl.com.

Are you customer obsessed? SHL are the market leader in Talent Assessment and are looking to hire a Senior Consultant for their Nordic team. There has been no better time to join SHL!

Key Accountabilities:

As our newly appointed Senior Consultant, your primary focus will be to provide first class delivery to our customers. You will develop client relationships and provide expert advice on SHL products and services, working with colleagues within and outside the Professional Services business to ensure that our solutions meet client needs and deliver sustainable growth in SHL's business.

This role will involve designing and delivering solutions which will include the following:

  • Training Delivery for public (open) courses or in-house customised/bespoke training (Level 1 and 2 qualifications, assessor training, competency design and job analysis, competency-based interviewing, 360 feedback, coaching etc).
  • Product Consulting (e.g. OPQ custom reports, situational judgement tests, realistic job previews, validation and business outcome studies)
  • Project Management (e.g. administering, planning, organizing and following-up of complex processes including both internal and external stakeholders)
  • Talent Management Strategy & Process Design (e.g. talent management frameworks, competency frameworks, assessment or development intervention design, role profiling, performance management systems)
  • Talent Analytics (e.g. collating and working with aggregated talent data and benchmarks, drawing insights and providing recommendations for the client)
  • Assessment (e.g. assessment centres, executive assessment, 360 feedback)
  • Post Hire Solutions (e.g. talent/ high potential audit, online development tools, leadership assessment and coaching)
  • Learning & Development (e.g. development centres, team alignment, coaching and action learning)
  • Marketing Events (e.g. presentations, conferences, webinars, creation of marketing content)

Business Development - For some larger strategic accounts you will partner with Sales to plan and execute an account strategy to drive revenue growth. You will also support a wider range of identified opportunities with Sales by shaping, scoping and positioning solutions in order to win business. This involves follow up on new business leads and on new opportunities with existing clients, generation and support on proposals and responding to RFPs, providing scoping and pricing expertise to the business.

Project lead for critical consulting projects - For some assigned accounts, and significant projects this role will lead the project delivery team. This will typically be a multidisciplinary team of project managers, psychologists, analysts and IT professionals. Providing a consistent, senior contact throughout the project for the client; ensuring the proposal and scope is accurately translated into delivery; providing expertise and guidance to the SHL delivery teams on complex aspects of the project and ensuring key stakeholder expectations are met; delivering senior level work, e.g. talent boards, visionary interviews, when required; proactively managing and resolving issues; acting as an escalation point for internal teams and the client.

Drive continuous improvement - Positively contribute to SHL growth by advising on and scoping profitable consulting work that fully explores and challenges client needs, makes best use of existing solutions and packages, and demonstrates efficient use of resource to maximize value to clients. The role will also have responsibility to help shape our thinking in new solutions and services by identifying themes and trends in the market or sectors. This requires being active in the industry, contributing to industry events and networks, identifying opportunities to improve the efficiency and quality of our consulting solutions.

Experience:
  • Likely to be an Occupational Psychologist or licenced Clinical Psychologist or have an equivalent qualification in the HR field
  • A persuasive and credible networker - with skills to develop existing opportunities and leverage new ones
  • Client facing experience
  • Experience in delivering complex projects, including project management skills, such as excellent short- and long-term administration and planning skills, including organizing and following-up of complex processes
  • A business development mindset
  • Strong background in assessment and development in the workplace and/or SHL Talent Assessment's product suite
  • Able to create and manipulate documents using Microsoft Office products, especially Power point and Excel.
  • A high achiever with enthusiasm and resilience
  • A strong team player
  • Able to travel in Finland, the Nordics and Europe (approx 2-6 nights per month away from home is likely to be required)
  • Fluency in English& Finnish

What SHL Can Offer you:
  • A culture comprised of diverse, global teams who have a passion for collaboration and client service.
  • Robust training, support, coaching, and on-the-job development to achieve career success.
  • The ability to engage, influence and impact a broad array of the world's leading executives.

SHL

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