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Senior Data Officer

Posted: 30 Sep 2019 Closes: 30 Sep 2019
London Office - Vauxhall
Permanent & Full-time leonard-cheshire/04695

About Leonard Cheshire

Leonard Cheshire supports disabled people to live, learn and work as independently as they choose. We aim to globally reach many more disabled people and improve how we work across all areas of our organisation. To help us achieve this we have embarked on an exciting transformation journey with a multi-million-pound investment in technology, with the overall objective to become the digital-first charity in social care.

The transformation journey has seen us invest in new hardware, improving connectivity in our care homes, utilise innovative technology solutions, and improve the majority of our back-office systems. A key strategic project called Connect will replace disparate tactical solutions with an integrated platform on Microsoft Office 365 and Dynamics. Leonard Cheshire is now establishing a cohesive IT organisation structure to support the implementation and ongoing management of the new technology environment.

This is an exciting time to be joining us in this role, with this considerable investment in new technology and people.

About the role

As Data lead, you will be responsible for coordinating and managing data tasks for the new Dynamics 365 data implementation project.  You will ensure the integrity, reliability, accuracy and robustness of the organisation’s data, it’s new systems and functionality. You will coordinate the sprints and workshops, clearly understand and express backlogs to stakeholders. You will lead the UAT testing and flagging any inconsistencies and issues in data and systems prior to data migration, manage data quality issues, including all aspects of data migration and cleaning with third party consultants and SI’s from build to sign-off.

You will offer expert advice and guidance to the team for all the CRM related tasks and issues. To develop and deliver accurate data information to Fundraising teams through building and maintaining a robust and accurate database of supporters to executing data selections and segmentation. You will be the subject matter expert through all the stages of the implementation of Microsoft Dynamics and deputise alongside Data Resource Manager.

About you

Educated to degree level or equivalent, with significant experience of charity and CRM databases. Manage Raisers’ Edge or other supporter database for data selection and maintenance with significant experience of data manipulation, coding, reporting and segmentation.

You will bring on board very strong SQL, analytical, problem-solving skills along with stakeholder engagement to hit the ground running.  You will have in-depth knowledge of information, data security and compliance and overall understanding of fundraising practices.

You will have that all-important skill of explaining complex data sets and backlogs to non-technical stakeholders, as well as the ability to work collaboratively with a range of colleagues.

About Our Charity

Leonard Cheshire currently supports more than 30,000 people across the UK and globally to live, learn and work as independently as they choose, whatever their ability. We’re the UK’s largest voluntary sector provider of services for people with disabilities and we do everything humanly possible to empower people to live their lives as freely and as fully as they choose.


  • Substantial annual leave
  • A generous employer contribution to a company pension scheme with additional life cover
  • Access to a cash health plan at favourable rates
  • Flexible working and much, much more.

Leonard Cheshire welcomes applications from all sections of the community. We actively encourage applications from people with a disability, supporting where possible, your requirements for reasonable adjustments.

Applications for this role will close at midnight on 30th September 2019.

Shortlisting for this role may take place as applications are received. We therefore reserve the right to close this vacancy once a suitable candidate has been appointed

Leonard Cheshire

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