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Senior Digital Product Manager

Posted: 14 Sep 2020 Closes: 28 Sep 2020
London - Judd Street £50,103 per annum (Inc. London weighting)
Permanent & Full-time RNI_REQ0000769

Senior Digital Product Manager

Job description
RNIB's digital operations are undergoing a substantial review and realignment. As an essential component to delivering our organisational goals, there has never been a more exciting time to join the digital team and be at the heart of the organisations plans.

You'll be instrumental in driving transformation change across our digital environment as we look to streamline our online offer and exploit new and emerging opportunities.

As well as the Senior Digital Product Manager, you will be accountable for ensuring rigour and discipline are applied across the product development and management function.

You will be a digital evangelist, operating at the cutting edge of digital innovation and practice. You will also have a keen eye on future trends ensuring that new and emerging digital opportunities are routinely reviewed and assessed for their feasibility and fit with our strategic goals.

With extensive experience in working within a digital environment, you will help to build and retain the integrity of our digital platforms through strong planning and evaluation skills. You will work closely with internal teams, partners and suppliers being instrumental in ensuring effective and highly collaborative relationships are forged.

The Senior Digital Product Manager must:
  • Have proven experience of leading a digital Product Management team / function
  • Ideally, come from one of the following backgrounds: eCommerce, digital customer service, fundraising
  • Extensive CRM integration and eCRM management expertise
  • Proven success in identifying, measuring and evaluating performance metrics
  • Be at ease managing stakeholders and adding credibility to the Product division
  • Be comfortable with a high-level of ownership working in a fast-paced environment
  • Be unphased by complexity and ambiguity
  • Be tenacious and resilient, adept at overcoming obstacles to find solutions
  • Have an excellent understanding of UX / User Experience, CRO, product roadmaps, KPO/KPI setting, performance evaluation, benefits analysis, customer research
  • Have business analysis and project management experience
  • Extensive experience in product roadmap development
This is an excellent opportunity for a Senior Digital Product Manager to take a high-ownership role across a multichannel, digital product.

All in all, you will support the drive to bring structure, consensus, rigour, discipline and quality to how the organisation plans and manages digital projects and products.

Based in London, the post will involve some travelling to other RNIB locations throughout the UK.

If you would like to apply for this great job opportunity please review the documents linked below, then select "Apply Online" at the bottom of this page, upload your CV and cover letter, telling us how you meet the Specialist Skills, Knowledge and Experience criteria (Section 1 of the person specification). Guidance for completion can be found on each page.

Job Description

Benefits Package

We're the Royal National Institute of Blind People (RNIB) and we're here for everyone affected by sight loss. Working for us means working for one of the UK's biggest charities, supporting almost two million people living with sight loss in the UK.

RNIB is committed to being led by our customers (blind and partially sighted people), and one of the ways we do this is through active involvement and engagement in many of our work activities, including the recruitment of new members of staff.

Please be aware that blind and partially sighted volunteers may be involved in the recruitment and selection process for this vacancy; including reviewing job applications and CV's, shortlisting and interviews and selection tests.

RNIB is committed to being an Equal Opportunities organisation and we welcome applications from people with sight loss.


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