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Senior Information Governance Officer

Posted: 12 Mar 2020 Closes: 31 Mar 2020
Flexible £45,020 plus £3,520 London Allowance (if applicable)
Permanent & Full-time citizens-advice/20200312150945

Citizens Advice offers confidential advice online, over the phone, and in-person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

We are seeking a Senior Information Governance Officer with experience of supporting the design and delivery of good data protection practices within an organisation. This role will be joining an established Information Governance team which will consist of 6 members of staff.


As a Senior Information Governance Officer, you’ll work with the team to support the aims of Citizens Advice and create a culture of shared responsibility for privacy risk management.

You will lead on developing and supporting organisational policies and processes that ensure we comply with data protection law and good information management practices.

You will lead on or support distinct workstreams at a senior level to sustain our compliance with the General Data Protection Regulation, Data Protection Act 2018 and meet our business objectives.

The role will also require you to provide data protection advice at a senior level to Citizens Advice and our wider network of local offices on novel issues with a practical, risk-based approach ensuring we continue to protect the privacy rights of our clients, employees, and volunteers.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non-binary candidates.

We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.

Citizens Advice

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