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Senior Medical Underwriter

Posted: 12 Jan 2022 Closes: 12 Feb 2022
Home-Based - GBR Competitive
Permanent & Full-time -2038314166

Senior Medical Underwriter


Remote / Home based

Full time and part time positions available

Job title:
Senior Medical Underwriter

Job Description:

We are searching for experienced Medical Underwriters to join Capita and grow our underwriting section of the business. We already have a long-standing team in place working on our Zurich account and for 2022 we are looking to add more experienced Senior Underwriters to the team due to the demand within the business.

We have a strong partnership with Zurich and work with them to deliver outstanding customer services. This partnership has created a dynamic environment for our colleagues to grow and be part of the Capita and Zurich growth story creating opportunities across the partnership for people to develop and grow their careers by encourage those people to give their best. You'll feel the support of being part of a strong and stable partnership with the UK's leading business services group and a long-standing player in the insurance industry, we make every effort to address the career development needs and plans of our employees to ensure their success in the future.

These are UK based homeworking positions offered on a permanent basis. Flexible working is important in Capita and we will consider applications from candidates looking for 28 - 37.5 hours per week.

What you'll be doing:
  • Pro-actively assessing Underwriting cases on products that may vary on client accounts to ensure that business is written efficiently and effectively within budget limitations
  • Delivering an accurate, efficient and quality service in line with the CLPS service level agreements and receive good feedback following internal and external underwriting audits
  • Providing thorough and robust justifications of decisions and refer cases to third parties, including CMO, reassurers and client company contacts in an accurate and clear manner
  • Supporting our pro-active approach to underwriting by use of the telephone wherever appropriate to establish the circumstances of the case, clarify information, triage and manage the customer's expectations
  • Demonstrating good questioning skills in both written and verbal communication in order to achieve the desired outcome effectively
  • Identifying training/gaps in knowledge and liaise with Team Leader or a Senior Underwriter to discuss training approach

Your experience will include:
  • Medical underwriting experience
  • Good knowledge of relevant legislation, FCA principles and, in particular, Treating Customers Fairly
  • A general market, risk and business awareness (UK and Irish)
  • Willingness to study for FA1, FA2 & CF1 or its equivalent, if deemed necessary
  • Commitment to self development i.e.) research of medical conditions
  • A foundation knowledge of medicine and industry wide issues together with appreciation of risk factors and ethical considerations

About Capita Regulated Services

At Regulated Services, we're transforming the world of life and pensions, and mortgage services. We're delivering responsible and sustainable services, helping our clients to respond to changing market factors and adapt to the needs of their customers both now and in the future. Our teams work with clients across the UK and Worldwide, offering a range of services from end-to-end administration, digital technology and business support to lending, account and arrears management. Join us and discover better as you shape the future of regulated services.

What's in it for you?
  • A competitive basic salary
  • 23 days holiday (rising to 27) with the opportunity to buy extra leave
  • The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
  • Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoptionand shared parental leave, paternity pay of two weeks...and plenty more
  • Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology.
  • Flexible working offered from Day 1
  • Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

You'll get the chance to follow your chosen career path anywhere in Capita. You'll be joining a network of 55,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we'll provide the support you need to do just that. Our purpose is to create a better outcome for you.

What we hope you will do next

Choose 'Apply now' to fill out our short application, so that we can find out more about you. Questions before applying? Please email

To view our Covid-19 and process adjustments information, please visit the Capita Careers site.

Equal Opportunities

We're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees. During the application process, you'll be asked to share your personal characteristics and data with us. This helps us understand our audience so we can make sure we are doing everything we can to attract a diverse range of people and ensure our recruitment processes are fair and inclusive.

Home-Based - GBR
United Kingdom

Time Type:
Full time

Contract Type:
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