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Senior Platform Engineer (Customer Tech)

Posted: 4 Nov 2020 Closes: 4 Dec 2020
London, England, United Kingdom Competitive
Permanent & Full-time MTF_6ACB741465


At MATCHESFASHION we are on a mission to offer the most personal luxury shopping experience in the world. We are renowned and respected for the relationships we build with clients and our brand partnerships. To achieve our ambition, we capitalise on our unique combination of technical savviness and global innovation mixed with curated content.

We bring together a modern edit of over 700 established and new generation designers. Founded over 30 years ago as a brick and mortar store, we transitioned online in 2012. In 2017, APAX Partners acquired a majority stake in MATCHESFASHION, fueling our expansion. We now ship to 176 countries, have millions of site visits monthly and 98% of our sales are online with the majority of sales made internationally.

We have a global website, mobile apps, retail stores, private shopping, VIP events and 24/7 customer care and MyStylist teams. We have offices in the UK and Hong Kong. In London, our head office is based in The Shard, our brand-new creative hub is in Here East.

We lead the way, moving our industry forward, and we are always looking for talented individuals to come in and inspire the world with us.

Our Commitment to Diversity and Inclusion

Diversity and Inclusion is a priority for MATCHESFASHION - we delight customers around the world and so it's important that our team represents our customers.

We want to attract the very best talent and create an inclusive environment that celebrates the diversity of our people and enables them to do the best work of their careers. We recognise the world is not a perfect place and that bias exists, which is why we take a focused approach in this area and are committed to ensuring that all our people processes are equitable.

We are an equal opportunity employer. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status or disability status.

The role

You will join a team of platform engineers who are looking after one of the fastest growing e-commerce platforms in the luxury shopping industry. The team manages our AWS infrastructure, enabling development teams to deliver value to our customers. We operate a mixed AWS environment, including EC2 instances, EKS clusters, and Lambda functions. Our tools of choice are Terraform, Github Actions, Jenkins, FluxCD, and Datadog, as we migrate from other tools like Chef and New Relic. You will be responsible for improving performance and platform reliability. You will work in close cooperation with other internal development teams to support them in delivering new functionality throughout project development cycles and oversee the design, development and implementation of software that improves the stability, scalability, availability, cacheability, performance and latency of the e-commerce platform.


  • Strong experience in managing AWS infrastructure
  • Comfortable working with linux distros
  • Experience with Kubernetes - we deploy to AWS EKS using FluxCD
  • Comfortable with regex, nginx and haproxy configuration, able to write varnish vcl rules, tune JVM options
  • Able to cook up a recipe/cookbook, test it in Kitchen and deliver to production using Jenkins.
  • Know Ruby or Python, happy to write code and able to do so collaboratively using Git
  • Build effective monitoring to monitor the health of the systems (we use Datadog), and jump in to handle outages
  • Build and run capacity tests to manage the growth of the systems and plan for reliability by designing systems to work across multiple regions
  • Be willing to learn new things, experiment and explore technologies
  • Develop tools to assist the product development teams with successfully deploying code
  • Share the on-call rotation and be an escalation contact for incidents
  • Fanatical about security practices


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