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Senior PMO Manager (Supply Chain)

Posted: 8 Jan 2021 Closes: 7 Feb 2021
GB, London Competitive
Permanent & Full-time AMZ_1395208


As the Snr. Supply Chain Project Managemt Office (PMO) Manager, you will lead a team governing a number of projects supporting our supply chain organization. It will include: tool adoption, integration of processes, governance mechanisms, roles and responsibilities, KPI tracking, and training. In this role, you will work closely with various stakeholders to deliver value to the customer. Projects will be in disparate geographic locations, and require strong communication skills to coordinate with peers across our global operations. This role will partner with our Technical Program Manager (TPM) team and other stakeholders to facilitate an on scope/cost/quality/time delivery of our project and programs across our whole supply chain organization. The Sr. Supply Chain PMO Manager will have the ability to balance both the "science" of how to perform program/project management and the "art" of program/project management, which is learned through experience and skill training/application. The position is a mix of being a formal authority and educator/influencer.
The position will initially have 1-2 directs.
Key responsibilities:
§ Develop and manage the standards (including documentation) for the planning and execution of supply chain and technology projects from beginning to end, including project scope, ROI, timeline, capacity planning, reporting and project delivery.
§ Drive the implementation and improvement of processes, methods and best practice for project/program/resource management across our supply chain organization.
§ Provide project/program/portfolio management, direction and mentoring to ensure the Program Managers and others have a clear understanding of deliverables, timelines, risks, escalation paths as well as roles and responsibilities.
§ Assessing and improving the health of our projects/programs. This including the review of program/project baselines to ensure activities are occurring as planned - scope, budget and schedule.
§ Assessing and improving the effectiveness of our project/program/portfolio management and demand management processes.
§ Identify and deliver actions to improve the quality of delivered supply chain services based on monitoring and reporting activities and management information.
§ Proactively identify risks and issues on programs/projects - advising the team on the development of risk management and issue management plans.
§ Develop and manage plans to address program/project strengths, weaknesses, opportunities and threats.
§ Customer request reporting and monitoring from initial request through program/project delivery.
§ Produce various dashboard reports to show for example intake requests, budget vs actual vs projected spend, program/project delivery.
§ Drive PMO metrics/KPI creation, tracking, reporting and executive visibility to projects/ program deliveries, issues, risks and costs.
§ Identifying, defining, developing and implementing improvements to project/financial reporting and monitoring of processes and procedures.
§ Tool requirements for delivering project/financial reporting and monitoring.
§ Monitor people, process and technology within the Supply Chain function.
§ Work with the various supply chain teams to drive data accuracy.
§ Improve communications, content and transparency of information with key customers and stakeholders.
§ Work with our Customer Engagement team and other functions to implement on going communication method for the entire supply chain team.
§ Work with the various supply chain teams to prioritize customer demand.


· Bachelor's degree in computer science, engineering, management or equivalent technical experience. Additional leadership or management certifications are a plus.
· 5+ years' end-to-end and hands-on project delivery experience.
· A relevant and recognized program management qualification (e.g., PRINCE2, PMP).
· Flexibility to adjust to multiple demands, shifting priorities, ambiguity and rapid change.
· Very strong Customer focus and responsiveness having an extensive experience of senior stakeholder management.
· Very strong organizational skills.
· Ability to deal efficiently with escalations and difficult/time critical situations.
· Very strong self-management, influence management, communication/presentation, analysis/evaluation and interpersonal skills.
· Documented successful leadership experience.
· Previous experience of leading a PMO function.


· Experience in the usage of various Business Intelligence and risk management tools.
· Experience in setting up new ways of working, processes and mechanisms, being a successful team builder.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, visit .


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