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Senior Project Manager, Technology

Posted: 31 Mar 2021 Closes: 20 Apr 2021
London Competitive
Permanent & Full-time CHL_VN383

Job Title: Senior Project Manager
Reports to: Program Manager - Content & Programming
Department: Technology
Location: London

DEPARTMENT DESCRIPTION
The Technology department is charged with establishing, monitoring and maintaining information technology systems and services to enable business users to carry out their roles efficiently, productively and securely. The department must stay at the forefront of technology change in order to meet multiple business requirements, provide secure IT infrastructure and proactively support C4 strategic growth opportunities.

JOB PURPOSE
This role is to manage projects of varying sizes within Technology.

The job holder will lead and manage a combined team of delivery, support, functional and technical professionals (both on and off-shore) and be the main point of engagement to implement projects to meet the business requirements.

The projects will involve development, across multiple systems (in house and external) and require interfacing with third parties; as such experience delivering large development projects spanning multiple teams is essential.

The role will also involve working co-operatively and consultatively with a number of key business stakeholders. The successful engagement and management of these stakeholders will also be a critical element of the role as you will manage scope, prioritisation, budget and resources.

Channel 4 has embarked on a multi-year programme to replace it's legacy bespoke Content Management Systems with commercial off the shelf (COTS) products.

You will be primarily involved in the delivery of a Royalties and Sales RFP and subsequent implementation of the new off the shelf systems including migration and transition, in parallel working on other Content system projects. You will need an appreciation and understanding of media domain applications and services.

KEY RESPONSIBILITIES
  • Project Planning: lead multi-phased concurrent projects, planning effort, including the formulation of the overall Design with our architects, build and test effort, integration with legacy and inflight system projects working in conjunction with other teams.
  • Project Control: Leads the development of effective plans for controlling project scope, schedule and cost baseline, and monitors the project execution to ensure that the plan is being followed. Approves documentation to explain changes to the baseline, and ensures the approved changes are implemented. Monitors change control logs of all submitted change requests and their status. Ensures work is delivered within the Technology Governance Framework and PMO, including delivery of project artefacts and documentation
  • Project Communications & Stakeholder Management: Working with the IT Programme Manager to develop an effective plan for communicating project information to the stakeholders (e.g. Steering Group). Resolves or escalates project issues. Communicates status of the work stream to the Programme Manager, other IS work streams and wider programme areas such as design, change and transition
  • Project Risk and Issue Management: Leads the definition of Delivery risks, and the required mitigation approaches. Monitors work stream activities for the occurrence of risks, and takes timely action to mitigate the risk. Advises project team members, stakeholders and senior management of actions required or completed. Resolves problems by analysing issues, discerning the most appropriate courses of actions, providing tactical direction and, when necessary, reallocating resources
  • Resource Management: Manages teams comprised of solution architects, Business Process Architects, business analysts, various technical specialists and other project leads. Ensures team members are adequately educated and performing at the required level. Selects, develops, and motivates assigned staff
  • Budgetary & Cost Control: maintains clear and transparent cost control across all areas of the project, providing regular forecast/spend against budget projection
  • Full system development and implementation lifecycle: from inception, design, build & test to a live fully supported system, accepted by the business stakeholder, project / programme timescales ranging from 3 months+ in duration. Responding to user queries and issues that will occur in Production.
ESSENTIAL EXPERIENCE & SKILLS
  • Proven Project Manager experience
  • Demonstrable track record of success with demanding customers and time pressures
  • Recent experience of managing large scale application development/Legacy system replacement projects
  • In depth theoretical and hands-on experience of project management methodologies e.g. Agile (SCRUM, Kanban and SAFe) and Waterfall (PRINCE2)
  • Ability to harness and apply the most appropriate elements of iterative and agile development approaches and to a lesser extent waterfall
  • Demonstrable understanding of leading requirements definition and process design
  • Proven experience in managing outsourced development
  • Supplier management reviewing SLAs and performance
  • DevOps support for service delivery liaising with client and operations teams to resolve live issues
  • Strong collaboration skills working effectively with multiple delivery and product stakeholders
  • Ability to work in a changing and challenging environment, with an evident "can-do" attitude
  • Ability to effectively deal with changing priorities or obstacles whilst providing alternative options or solutions
  • Ability to quickly gain knowledge and understanding of a range of applications and business functions
  • A customer orientated attitude with drive and passion for success and quality
  • Focused and timely communication skills, being clear and persuasive under pressure
  • Strong organizational skills, efficient multi-tasking, including delegation capability
  • Good situational analysis skills, enabling clear prioritization
  • Considers and manages the wider business / departmental implications of work
  • Presents a professional image in words, manner, tone and style
  • Strong presentation and numeracy skills
  • Solves own problems and has a right first time attitude, learns from mistakes
  • Resilience to cope with demands and timescales
  • Excellent relationship skills
  • Proven leadership skills, including a 'one team' ethos and great team player
  • Line Manager responsibilities
  • Experience of using Microsoft Project or other planning tools
DESIRABLE EXPERIENCE & SKILLS
  • Working on large scale transformation projects, with multiple stakeholders
  • Broadcast Management Systems and/or Rights & Royalties domain knowledge and systems
  • Working with Commercial off the shelf (COTS) applications and integrations of them
  • Managing internal delivery teams and 3rd party suppliers of COTS
SalaryCompetitiveApplication questions to complete
To complete your application please provide a response to the below application questions, you can upload your response to the application questions as an attachment when submitting your application. This can be attached to your application as a PDF or Word document. Please explain why you see yourself as a Senior Project Manager? (Max 300 words)What is your process when setting up a new project, governance and stakeholder management? (Max 300 words)How many direct reports have you manged at any one time? (Max 100 words)Describe whether you have experience of running an RFI & RFP, and the processes involved through to contract signature and implementation of an off the shelf system (Max 300 words)
BenefitsThere are a million reasons why it's great to work at Channel 4, here are just a few of the perks for you;
•26 days annual leave (including a day off for your birthday)
•Company funded Private Medical Insurance
•A generous Group Personal Pension
•Access to our flexible benefits scheme including dental, travel insurance, health screenings and more!Applications Close Date20 Apr 2021

Channel 4

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