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Senior Risk Manager RP Intl

Posted: 4 Nov 2020 Closes: 4 Dec 2020
LU, Luxembourg Competitive
Permanent & Full-time -841800676


Amazon PARS (Product Assurance, Risk & Security) is seeking a Senior Program Manager RP (Restricted Products) to support the EU RP Compliance team. The position is based in Luxembourg.

Read more about PARS-International Compliance team here:

The RP Senior Program Manager will develop, own and scale several programs within the Restricted Products team. Primary duties will be to identify, launch and maintain process improvements that will help Restricted Products team to earn and protect the trust of our stakeholders including our customers, regulators, selling partners and other internal teams. This person will build relationships with business, legal and category teams across Amazon EU.

As the Senior Program Manager RP, you will show excellent judgment and instincts in decision making and will continually work to proactively improve the knowledge of Amazon's business and relevant technologies. This is an exciting and challenging position to help identify and apply best practices from around the globe, build new solutions and processes, and be the voice of our stakeholders within the compliance team.

Key Responsibilities:

- Establish programs and processes to restrict products that are illegal, illegally marketed, unsafe, offensive, or otherwise in violation of Amazon policies.

- Collect and clarify compliance needs from internal and external stakeholders such as legal, compliance SMEs and regulators. Work with business, operation and tech teams to conduct risk analysis and initiate projects to mitigate compliance risks and improve stakeholder's journey.

- Manage work streams at program level, prioritize and direct resources to serve the most important and urgent compliance needs while keeping balanced view on long term solutions and overall compliance standardization.

- Be the trusted customer advocate within the Restricted products team, justify, align efforts and gain commitments toward common goals which would best protect our customers and selling partners.

- Look into details of compliance rules, processes and systems, coordinate with Compliance Ops, Tech, stakeholders and business teams to develop SOPs, guidelines, BRDs, and when necessary, be hands on to write all kinds of documents.


· Bachelor's degree or equivalent
· 5+ years of experience in Program Management, Project Management, Consulting
· Ability to manage multiple projects and stakeholders at once and work under time pressure
· Self-starter with motivation to drive projects independently
· Excellent organizational skills with critical attention to detail, deadlines and reporting
· Demonstrate passion for working with ambiguity, problem solving and building innovative solutions
· Strong analytical skills to work with data and make data/metric driven decisions
· Excellent oral and written communication skills
· Exposure of working with business leadership


· Masters degree or equivalent
· Proven experience in program development and program management.
· Ability to understand, troubleshoot, and describe complex technical processes and issues.
· Experience applying analytical skills to solve problems and creating data-driven solutions.
· Demonstrated collaborative skills and ability to work well within a team, especially in managing large number of stakeholders of different types from different regions and time zones.
· Exceptional organizational skills with the ability to work independently and autonomously.
· Proficient in document writing and written expression in English.
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