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Senior UX Designer

Posted: 23 Mar 2021 Closes: 23 May 2021
London Competitive
Permanent & Full-time itv/2100012U


Senior UX Designer

On Demand


Home or Remote Working

Closing date: Friday 9th April


Why you should join us…


We connect with millions of people every day, make the content they can't get enough of, and reflect and shape the world we live in… and we do all this through the power of creativity.


We will be a digitally-led entertainment and media company that creates and brings brilliant content to audiences, wherever, whenever, and however, they choose.


Business overview per Business Area:


ITV On Demand operates the award-winning ITV Hub, one of the UK’s leading VOD (Video on Demand) platforms with over 27m registered users. We also operate a range of other apps and sites.  We deliver the most popular television from the UK’s largest commercial broadcaster online with a focus on the user experience.

This role entails…

To contribute to the strategy and vision for user experience and design projects across the full range of platforms and to assist in leading and mentoring the team to deliver against it.  Ensuring ITV products embrace the values of its new brand, fulfill a genuine user need, and creates a great experience that our viewers will want to revisit time and time again.

Alongside the Head of Experience and Lead Experience & UI Designer, to implement a user-centered design process within the UX team and champion the benefits of this within the online team culture. 

As a lead you will build up the expertise in the team. Encouraging and training people to use new tools and create a culture of user-centric design.  

Working closely with the Head of UX and UI Design, Product & the Team to create great experiences. Making sure that the User has a satisfying experience no matter how they interact with ITV and its services.

I truly believe in taking ownership of all aspects of design. I enjoy working in a collaborative environment and would encourage the team to share things that they are excited about within the industry.

Shouting out about what the team does to the larger organisation and promote the team externally through social media and events.


Some Key Responsibilities:

  • Respond and adapt user experiences to reflect evolving user preferences and technologies. Identifying prospects for commercial opportunities based on industry trends

  • Work with UX&D team to deliver innovative user-centered design solutions, ensuring quality, usability by the broadest cross-section of the audience and adherence to ITV design guidelines

  • Work with ITV colleagues, to define requirements, manage stakeholder expectations and communicate progress to relevant parties

  • Build good partnerships with design counterparts across ITV and external partners to promote UX&D, ensuring a consistent approach to design and that its output is viewed as a leading innovator by the creative industry and audience

  • Act as a mentor within the UX&D team, helping to cultivate creativity and guide less experienced staff in best user experience design practices

  • Participate in the recruitment of mid-weight and junior designers


To be considered for this opportunity you will need to demonstrate the following skills:


  • Experience in a blue-chip or equivalent company

  • Experience in working on a range of different types of multi-platform projects

  • Experience in giving excellent presentations

  • Experience in running and facilitating multidisciplinary design workshops

  • A portfolio that demonstrates your experience as a UX Designer and the user centered design process 


If you want more information regarding  this role please feel free to email


Find out more about our benefits


We want to be the most flexible employer in Media. We offer Smart working and  we will support you and provide you the right environment and work/ life balance


We reach millions of people everyday, that’s why having diverse talents and being an organisation where colleagues feel included is crucial to us. We have various networks that celebrate and support our colleagues. We try to embed an inclusive mindset in everything we do.  Find out more here 


Candidates who declared a disability and meet the minimum criteria will be invited to an interview - find out more here. We're happy to discuss any additional support you may need during our application process as part of our reasonable adjustments approach. So we encourage you to get in touch with us if you require additional support... our email is



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