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Senior UX Designer

Posted: 19 Aug 2020 Closes: 18 Sep 2020
LU, Luxembourg Competitive
Permanent & Full-time AMZ_1241326

DESCRIPTION

At Amazon, we are working to be the most customer-centric company on earth and to grow in a safe environment for both our Customers and our Associates. To get there, we need bright, dynamic, and driven people. If you would like to help us build the place to find and buy anything online, this is your chance to make history.

The Product Assurance, Risk & Security (PARS) team is looking for a determined, curious, experienced UX Designer to start up our team's design strategy. You will work collaboratively with a team of product managers and engineers to define the user experience for the Customer so that they have the necessary critical safety information when making a purchase on our website. These design decisions directly impact the lives of Customers by helping them build confidence in the products we sell in our everything store. You will also be responsible for the user experience on the Selling Partner side to ensure that Sellers are providing the necessary safety and compliance information for the products they sell easily and efficiently. And finally, in the long term, you will also take on refinements/design of our internal workflow tools.

This is a great opportunity if you are someone who wants to design a UX design program from scratch, leveraging your experience of good practices and potential pitfalls. You will drive UX design from early-stage concepts all the way through final delivery and launch. You will also get to perform experiments and shape our user experience strategy in a rapidly evolving environment with data and insights to drive the best UX changes. With stakeholders in the company across retail, marketplace, technology, and operations, you will have frequent opportunities to influence significant UX decisions. We have very strong relationships with our stakeholder teams, and we want to maintain this while we continue to scale and grow. If you are responsive, flexible and able to succeed in a fast-paced environment with a high-degree of independence and ownership to thrive in collaborative work environments, this is the right role and team for you.

PARS Product, Data and Science team is a multi-functional team that supports product management, program management, user experience, business intelligence, and engineering efforts across compliance organizations worldwide. We are a diverse team that offers work flexibility to our team members and has a focus on personal development while working collaboratively to deliver the best experience to our customers.

Key Responsibilities
· Create elegant and intuitive user experiences by incorporating user insights, business requirements and technical constraints.
· Lead the planning and strategic phases of a project. Proactively pitch new CX ideas, backed by a strong, well-articulated rationale.
· Quickly and iteratively create user flows, wireframes, prototypes, high fidelity mockups with detailed visual design specifications for web and mobile interfaces throughout the design process.
· Independently deliver UX solutions for problems of large scope and complexity. Work through ambiguity, and adapt your approach to meet the needs of multiple stakeholders.
· Be a champion for user-centered design by testing your solutions in front of users. Be willing to build lightweight prototype, conduct scrappy and quick user testing on your own.
· Present design work to UX, Product, and Engineering teams, as well as stakeholders and executive leadership.
· Contribute to user experience design guidelines and development best practices and standards at Amazon Design Community.
· Proactively mentor and lead other designers.

BASIC QUALIFICATIONS

· Bachelor's degree in design, human-computer interaction (HCI), design, or equivalent professional experience.
· 5+ years of industry experience in UX design or related discipline
· An online portfolio or samples of work demonstrating experience in user-centered design solutions and product design innovation. Must illustrate solving for multi-platform UX challenges and demonstrate scalable, user-friendly design solutions.
· High proficiency in a variety of design and prototype tools such as Sketch, Invision, Figma, Framer, Azure, and the Adobe Creative Suite; command of technologies (web, Android, iOS, etc.).
· Experience planning and executing effective customer research, solo, or in partnership with a UX Researcher.

PREFERRED QUALIFICATIONS

· Exceptional problem-solving abilities and solid design instincts who can translate user and business needs into fantastic solutions.
· Excellent communication, presentation, and interpersonal skills.
· Strong visual design skills to complement your UX skill.
· A strong track record of iterative design, working closely with product and tech partners from inception through implementation.
· Ability to work gracefully and have a bias for action in a fast-paced, sometimes ambiguous environment.
· Ability to drive the design review cycle and close on design requirements independently.
· Fluency in best design practices across mobile, web platforms and devices, as well as strong knowledge of usability principles and techniques.

Amazon

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