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Solution Architect Manager

Posted: 23 Jan 2022 Closes: 20 Feb 2022
Birmingham, United Kingdom Competitive with great benefits
Permanent & Full-time -1366285588

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Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours.

There are two things that we want to share with anyone considering joining us.

Firstly, we've got big ambitions for our colleagues and the future of the organisation. These include our vision that inclusion and accessibility drive every conversation we have and every decision we make. We want our workforce to fully represent the communities and customers we serve, because a diverse business is a better business. We value every colleague, their diversity and the contribution that they make. When we say you're welcome at BT, we really mean it.

Secondly, the one thing the pandemic has taught us is that a lot of current and future colleagues, where and when possible, want to embrace hybrid working. Therefore, we are introducing Smart Working at BT. Smart Working means having the flexibility to choose, as a team, how and where you work depending on your team's deliverables and needs; when you are at your shared core location to connect with others and when not. It may not be for every role, and, as part of the recruitment process, you'll have the chance to discuss Smart Working and how it might work for the job you are applying for.

About this role

The Architecture Team within Digital are responsible for crafting the future of our Consumer Digital architecture. As a team we are part of Digital Engineering. We don't believe in top down architecture in our team, we believe in open, collaborative and evolving architectures that seek to deliver the best solutions for our customers.

Why, because we are quite simply obsessed by delivering the best to our customers.

Our architecture team is spread across all our alliances in Digital Consumer. Each alliance is setup to reflect the needs of our customer during our customers lifecycle, from Sales, to Service, to Support, all of which are underpinned by a set of core capabilities.

These roles have been crafted in each of our alliances. As we continue to grow and proceed on our transformation, you'll be responsible for the all solutions being developed in the assigned alliance for our unassisted channel. Crafting solutions, using best practice cloud native technologies and bringing in bleeding edge technologies are key to enabling the success of our customers, you'll be key to driving the success of this in the alliance.

As a Solution Architect Manager, you be responsible for driving the success of the architects in the alliance both through line management and as an experienced architect. Our goal is to understand the needs of our customers (internal and external) and utilize architecture to drive value to our customers by defining core capabilities and seeking innovation that can be utilized by the other alliances. You'll be responsible for ensuring quality solutions are delivered for the alliance by the architects, resourcing the architecture needs, identify efficiencies, and of course helping drive the success of architecture in Digital Consumer.

You'll have the following responsibilities

• All about architecture, be part of the architecture leadership team in Digital (reporting to the Head of Architecture /Principal Architect) and help evolve architecture across Digital

• Line managing and continually building a team of architects in the stated alliance

• Resourcing and recruitment of architects appropriately for the alliance

• Continuously evolving the architecture methods, and approaches in the alliance

• Crafting the architecture roadmap for the alliance and aligning this with the target digital architecture

• Ensuring architects, engineers and product squads are adhering to our Principles

• Be part of a product squad utilizing your experience to deliver impact assessments and solutions for high priority projects

• Develop and build business and technical capabilities for the alliance and drive Digital adoption

• Ensure all architecture artefacts developed in the Alliance are consistent and of the highest quality

You'll have the following skills & experience

• Motivated, passionate, and collaborative, a real team player

• Demonstrable experience as an architect and people manager

• Be able to bring together the big picture for architecture in the alliance

• Experience of architecture in agile (or agile / waterfall hybrid), DevOps practices and techniques

• Demonstrable experience at building complex solutions as an architect and be able to set the stand-ard for architects in the team

• Proven technical knowledge with Cloud AWS/GCP (SaaS, PaaS, IaaS), platform technologies, API integrations, bot and NLP technical and mobile and web technologies and architectures

• Strong background in at lease one of the following areas: Sales, Service, Support or Platforms

• Excellent communicator, able to work with both business and technical stakeholders and effectively communicate with them and build strong relationships

• All about the people, able to mentor and develop the architects that and people development

• Stay up to date and bring technical innovation, best practice into the alliance and architecture com-munity of practice

• Have a good awareness of key regulatory requirements (Ofcom, PCI, EU GDPR, Digital Economy Act etc.) and their potential impacts on Digital solutions/Products

• Be able to identify, document and manage risks, issues, assumptions and dependencies

• Ability to take accountability for designs, scheduling own work on a day to day basis to ensure daily, weekly and monthly activity targets are met

• Organized to set and manage deadlines, architecture resourcing and effectively plan architecture in the alliance

• Ability to deal with conflicting demands across numerous requests feeding into Consumer Digital for designs, whilst meeting business expectations that may have time to market drivers


Community culture - we're bringing people from a wide range of backgrounds together to create a culture where everyone can be their best. Our colleagues lead the way on wellbeing, diversity and inclusion, making sure everybody feels supported and valued. Be part of our community.

Flexible lifestyle - we understand you'll have commitments outside work. Tailor your working hours to find a work-life balance that suits you.

Endless opportunities - our unrivalled professional development programmes are available to all our colleagues. Build a career you're passionate about.

Top-of-the-range tech - we've invested in brilliant new buildings and the technology to go with it. You'll have all the tools you need to connect, create and innovate.

Bright future - our agile approach means we're more collaborative and dynamic than ever. We've reset what it means to work at BT. Join us as we build our digital future.

Competitive Salary
10% annual salary bonus
5% employer contribution
Free Broadband
Rewards and benefits from dental and medical insurance to motor breakdown cover


About BT

BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do - and in the people who work here.

We're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we're on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.

So, if you're interested in the power of potential, why not join us today and release yours? You can read more here about what it's like to work at BT

How to Apply

It's easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don't worry if you need to make changes - you'll have the opportunity to review and edit your work on the final page. We look forward to receiving your application!
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