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Sr PM, Network Operations, Global Mile EU Exports

Posted: 21 Sep 2020 Closes: 21 Oct 2020
LU, Luxembourg Competitive
Permanent & Full-time AMZ_1280404


Amazon is looking for highly motivated and skilled Sr. PM Network Operations for the Global Mile - EU Export Operations team. Global Mile is dedicated to building, managing and operating a global logistics network that enables B2C cross borders shipments from anywhere in the world and delivers to customer anywhere in the world, cost effectively. The EU Export Operations team is responsible for Carrier Management, Network Design & Operations. In this role the candidate will own the Network Operations component with Fulfillment Centers, Sort Center, Line-Haul operations engagement and performance and is expected to lead projects aimed to ensure that exports meet goals of Speed, Service, Quality, and Cost. This role will bridge the gap between Global Mile and Amazon EU Fulfillment Network and Supply Chain to ensure both continuous improvements in the existing picture and future programs will optimize exports operations. This individual must have strong relationship building skills, high levels of earned trust and a background in lean process improvement. The ideal candidate will be skilled at developing reporting metrics and acting on those metrics to drive operational improvement. This is a high visibility role with frequent leadership interaction. The candidate must excel at breaking down complex principle into clear projects and direction, as well as drive action through personal engagement with multiple stakeholders.

This individual will drive performance improvement opportunities by standardize processes across the network and Global Mile related configurations simplifying and automating them in close collaboration with multiple Tech teams and EU Configuration/Trans.

Key Responsibilities:
· Own EU Sort Centers, Fulfillment Centers, Continuous Improvements, Line-haul relationships to ensure partner success
· Work closely with the internal stakeholders to troubleshoot defects and optimize processes.
· Own scope, prioritization and performances for cost/defect/speed reduction projects and related targets
· Identify at-risk operations and develop/execute contingency plans to minimize service failures
· Lead Weekly Business Reviews (WBRs), Monthly Business Reviews (MBRs) and Quarterly Business Reviews (QBR's), involving senior management from Global Mile and partner teams to discuss performance trends and strategic initiatives
· Support Global Mile Operations Peak Readiness Plans, owning the network component, and provide on-site support in critical facilities as needed
· Strong data / reporting ability to ensure that partner programs and existing projects are performance measured.


· Bachelor's Degree
· Experience in Cross Border Logistics Operations (Import/Export)
· 7+ Year Supply Chain Management / Project Management Experience (lean principles)
· Strong Analytics / Data Driven Business Decision Background.
· SQL knowledge.
· Strong financial background in cost analysis / finance / consulting to drive CPS and projects
· Excellent at influencing stakeholders and drive change management in ambiguous environments


· MBA/MS Supply Chain or Logistics/Operations
· Supply Chain Management / Lean-Six Sigma Operational Background
· Advanced Excel / Advanced SQL Knowledge and Execution
· Black Belt / Kaizen Experience with proven background of success
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit


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