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Sr. Product Manager - Financial Crime Compliance (Remote)

Posted: 23 May 2022 Closes: 30 May 2022
Alpharetta, Georgia Negotiable
Permanent & Full-time R39186_1653347694

The Senior Product Manager will own a product or one or more product features within a complex product. He/she will be responsible for developing a commercially successful product strategy and lead project execution with minimal guidance that is based on qualitative and quantitative customer understanding. He/she will develop strong technology relationships looking for ways to address customer needs and will be seen as a critical stakeholder for feedback on new feature ideas. He/she will informally coach more junior PMs and interview and recruit new PM candidates.


Responsibilities:
Customer Focus

  • Gathers, evaluates and has a solid understanding of customer use cases.
  • Maintains close contact with customers to gain a sense for where the market is heading given multiple considerations.
  • Creates processes that are adept at recognizing customer needs.
  • Aligns/coaches the team to ensure customer needs are met.
  • Understands competitors and regulatory environment.
  • Segments markets and understands needs of those sub-segments in greater detail.

    Data-Driven Decision-Making & Analysis
  • Leverages metrics to track progress on customer needs and ensures that product efforts move those metrics.
  • Is proficient at pulling and accessing data from multiple sources, and managing through data ambiguity.
  • Considers various options to balance complex conflicting priorities.
  • Identifies the most important data to consider and sets KPIs, priorities and dashboards.
  • Develops multiple hypothesis-driven product evaluation strategies, including AB testing for interactive products, and assesses the expected efficacy of each.
  • Is comfortable to take an analytical, data-driven approach for situations where rigorous data sets are unavailable.

    Go to Market & Product Marketing Lifecycle
  • Develops clear go to market launch plans through coordinated development with external customer facing teams such as marketing and sales.
  • Drafts PR, marketing and sales collateral.
  • Develops or supports pricing strategy, if applicable.
  • Is independently accountable for portions of launch and strategy execution as assigned.
  • Drives process and external communication for products that will be sunsetted, including plan for migrating customers.
  • Supports and participates in business strategic planning, contributing to sales and business development strategy.

    Product Delivery & Development Lifecycle
  • Has a thorough understanding of the broader product experience and uses this knowledge to develop comprehensive prototypes.
  • Drives key end-to-end lifecycle components, from planning to release.
  • Has a thorough understanding of the company's SDLC processes, including agile processes.
  • Helps drive solutions for complicated design challenges.
  • Writes clear requirements for complex features or products and is responsive to requests for clarifications.
  • Manages product without direct supervision, involving manager or other senior leaders only when appropriate.

    Strategy & Commercial Acumen
  • Develops product vision and roadmap plan aligned with business strategy and communicates across all critical stakeholders.
  • Understands and communicates the need to show a return on investment and prepares an operating budget for the product.
  • Uses knowledge of competitors to inform product decisions and roadmaps.
  • Writes or supports business cases for investment.
  • Understands how to use data to drive commercial decisions and growth opportunities for the product.

    Technical Skills
  • Understands company technology stack at a high level, for the broader product.
  • Utilizes or extend the company's platform and underlying technologies to create new product features.
  • Speaks knowledgably with tech and data counterparts about development approaches in consideration.
  • Learns about new technologies to support new product development efforts.
  • Is comfortable analyzing data using existing software packages (e.g. Excel).


    Competencies:

    Personal Capability
    Practices Self-Development
  • Takes ownership of own development and career
  • Initiates regular conversations with manager, coach or mentor regarding self-development
  • Understands what is required by the business to be successful and maps development plan accordingly
  • Learns from success and failures
  • Looks to build challenges into current assignments
  • Utilizes formal and informal networks effectively

    Solves Problems and Analyzes Issues
  • Is able to ask effective questions and collect facts from multiple sources in order to solve problems
  • Is able to effectively identify and analyze problems and propose solutions
  • Effectively manages day-to-day issues and problems without intervention

    Innovates
  • Develops new ideas to improve process or product, and is able to prepare implementation plans
  • Integrates and builds on new ideas from others
  • Creates new opportunities by applying different perspectives and challenging the status -quo
  • Is recognised as an innovative thinker

    Interpersonal Skills
    Communicates Powerfully and Prolifically
  • Provides clear instructions and direction to others
  • Is able to both actively listen to and effectively question to understand another's viewpoint
  • Helps others understand situations by communicating business context

    Collaboration and Teamwork
  • Encourages co-operation between all members of the team
  • Seeks team members' input and expertise; facilitates open and interactive discussion of matters affecting the team
  • Helps people to resolve conflict
  • Identifies and removes barriers to team performance
  • Identifies ways for further collaboration across teams

    Builds Relationships
  • Establishes rapport with others on the team and across teams
  • Works effectively with others to get work done
  • Treats all individuals with respect
  • Handles difficult situations, minimizing conflict

    Inspires and motivates others to high performance
  • Brings to the group a high level of energy and enthusiasm
  • Supports others when they go the extra mile
  • Fosters a supportive environment where appropriate coaching, training and development and other resources are provided to increase the competence, morale and confidence of team members
  • Takes time to understand individuals holistically, i.e. what is important to them both at work and outside of work

    Develops Others
  • Shares own specialist skills and knowledge with other members of the team
  • Acts as a buddy to new individuals on a team
  • Looks for opportunities to provide feedback to others

    Focus On Results
    Drives for Results
  • Communicates expectations clearly
  • Follows through on commitments to ensure they are successfully completed and goal are achieved
  • Promotes a strong sense of urgency for reaching goals
  • Builds commitment in others for their individual and team objectives

    Qualifications:

6-8 years of product management experience, including product discovery experience

Product management experience working with a software and/or technology solution required

Financial crimes or financial services experience preferred

High school required, Bachelor's preferred

Critical Experiences:

  • Recognized as full owner of a product or sizable feature of a complex product.
  • Released new product or product features to the market, from collaborative conceptualization to execution to post-release management.
  • Frequent product customer engagements that lead to positive commercial outcomes.
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