Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.
The Business Development Team has responsibility for overseeing the strategy for the markets we currently operate in, as well as those we seek to move in to.
This role will be the Business Development Lead for the welfare market. The successful candidate will have a strong understanding of welfare and the key stakeholders within this market. Candidates will demonstrate excellent stakeholder management skills and understanding of funding flows, competition, and the political environment and be driven by the desire to make the most difference to the people who come to us for help.
In this role, you will be responsible for researching and producing a targeted market strategy and account management plan, working with internal stakeholders to ensure the organisation has a clear vision of what we want to achieve in your lead market area and how we get there. In a typical day, you will be working with colleagues from across the service to drive our market activity as well as meeting with and influencing external stakeholders.
We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates.
We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.