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Support Adviser

Posted: 13 Nov 2019 Closes: 6 Dec 2019
East Midlands, Eastern, London, North East, North West, South East, South West, West Midlands, Yorkshire and the Humber £17,863
Permanent & Full-time defra/20191113172151

This position is based Nationally

We are the Government’s statutory advisor for the natural environment, playing a vital role in delivering the Government’s 25 Year Environment Plan (25 YEP). This describes an ambitious vision, bringing new opportunities to protect and enhance, and to achieve real outcomes for the environment.

Our natural world needs our help more than ever before – to reverse decades of decline of the wildlife and landscapes we all love, improve ecosystems we all depend on and use nature-based solutions to tackle the twin imperatives of climate change and the extinction threat. Working with our partners Natural England is determined to succeed in its mission.
We are a unique organisation. We have an amazing wealth of knowledge and data about nature. We have statutory duties to care for the environment and legal powers that allow us to protect our most precious places whilst also allowing people to use our natural capital in a sustainable way. We are outcome driven and evidence based constantly striking a balance between the needs of people and wildlife. We bring organisations together nationally and locally to agree the right solutions for people and nature.
Devastating loss of species and climate change makes our mission more urgent.
All of our work helps nature and people cope with the impacts of hotter summers, wetter winters and more extreme weather. Our job is to lead nature’s recovery, creating resilient landscapes that are alive with wildlife and people: with everyone and for everyone.

Increasingly, we are shifting the emphasis on how we deliver our work:

Underpinning all of this, we will use our world leading science and evidence of what works to improve decision making, learn lessons and define best practice.

We don’t do any of this alone. We work with a massive range of organisations – farmers, businesses, charities, NGOs and community groups. Through these partnerships, we are transforming England’s treasured landscapes for the people who love them and depend on them.

Job description

These delivery roles will join operational teams across the country to support national and local delivery. The roles will contribute to wider networks, liaise with national teams and other area teams as well as external stakeholders and regulators.

Our mission is to build partnerships to drive nature recovery. Here, we set out the four key things on which we will focus our efforts to achieve this:

• Greener farming and fisheries – supporting those who manage land and sea to operate in harmony with the environment.
• Sustainable development – creating great places for people to live and work.
• Connecting people with nature - promoting health and wellbeing through the great outdoors.
• Resilient landscapes and seas – protecting and restoring wildlife and natural beauty for future generations.

Technical/specialist knowledge/qualifications

• Relevant A–level qualification(s) or equivalent
• Desirable - Knowledge of ecology, processes and biodiversity.
• Essential - Experience of applied knowledge and evidence of providing advice to customers
• Desirable - Knowledge of legislative frameworks and drivers for the environment and the roles and responsibilities of key stakeholders.
• Essential - Experience of, and ability in, applying effective communication skills (verbal and written) in conveying complex and or difficult messages.
• Essential - Commercial acumen to support delivery and advice.


Competence 1
Professional competency
Communicating effectively (Practitioner)

• Use clear and appropriate language, communication styles and techniques that engage your audience.
• Communicate complex or difficult messages clearly and effectively

Competence 2
Professional competency
Personal effectiveness (Practitioner)

• Adapt your style, content and approach to communicate effectively with different audiences and across different media.
• Be decisive, combine your professional judgement with evidence to inform your decision-making
• Building partnerships with customers and stakeholders
• Developing the capability and capacity of other staff through mentoring, coaching and contributing to relevant learning and development opportunities.

Competence 3
Professional competency
Putting people at the heart (Basic)

• An ability to build and maintain excellent relationships that foster trust and achieve outcomes
• Collaborate, negotiate and influence in a well-informed way to achieve pragmatic outcomes
• Develop an understanding of the objectives and needs of our partners and customers

Competence 4
Professional competency
Work delivery (Practitioner)

• Flexibly and willingness to adapt their role in response to changing organisational priorities and ambition.
• Knowledge of your work remit and how this contributes to Organisational targets.
• Identify, understand and follow the instructions, policies, procedures and standards relevant to your work and handle data responsibly
• Having a proactive and project management approach to work delivery. Continually prioritising delivery and monitoring progress.


Please refer to Job Description



• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension

Things you need to know


Successful candidates must pass a disclosure and barring security check.

Selection process details

Please refer to Job Description

Feedback will only be provided if you attend an interview or assessment.

Nationality requirements

Open to UK, Commonwealth and European Economic Area (EEA) and certain non EEA nationals. Further information on whether you are able to apply is available here.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.

The Civil Service embraces diversity and promotes equality of opportunity. There is a guaranteed interview scheme (GIS) for candidates with disabilities who meet the minimum selection criteria.

Department for Environment, Food, and Rural Affairs

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