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Switchboard Operator

Posted: 6 Oct 2020 Closes: 4 Nov 2020
Wakefield, United Kingdom £18,005 to £19,337 per annum
Permanent & Full-time NHS_IezBrM89wKh0

Switchboard Operator

Job Reference: 377-SITE37958

Employer: Department: Switchboard Services Location: Wakefield Salary: £18,005 to £19,337 per annum

Thank you for your interest in a post at The Mid Yorkshire Hospitals NHS Trust. Every employee at the Trust strives to provide excellent patient experience every single time. We strive to be an excellent employer for every one of our employees from the day they apply for employment with us. We have four core values, developed by our staff, and these are at the heart of everything we do to enable us to deliver our ambitions of excellence. You can find out more about our vision and values from our videos and website, which you can access via this page.

To carry out administration duties in a manner that supports departmental targets and ensures compliance with standard operating procedures

Answer all calls to the switchboard in a polite and efficient manner
Transfer callers quickly and accurately to their required destination Operate both the internal and external paging systems Maintain contact with Trust Security Officers Test Cardiac Arrest bleeps/push buttons on a daily basis across three sites. Contact specific medical staff and Doctors for external medical teams, hospitals and GP's Provide on call rota information for Pinderfields, Pontefract & Dewsbury to Bed Bureau, Accident & Emergency plus all wards and departments on an ad hoc basis and request
This is a relief position which covers various shift patterns Monday-Sunday

When submitting your application, please read the Information and Guidance for Applicants, Job Description and Person Specification. We select employees on the basis of values as well as the skills and experience required for the job. Please use your application as an opportunity to demonstrate these.

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