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Systems Project Manager, Enablement Operations

Posted: 23 Jul 2021 Closes: 22 Aug 2021
Dublin, Ireland Competitive
Permanent & Full-time 1582803890

Enablement Operations develops scaled solutions for Legal and Premier Partner Operations.We support media publishers and creators to address issues impacting their experiences with the suite of Facebook products, and Intellectual Property and Privacy Operations teams to review reports of alleged infringements of legal rights.We partner with multiple cross-functional teams including Product, Engineering, Design, Content, Legal, Operations, Policy, and Data to ensure support at scale.We are seeking an individual who is passionate about optimizing operational tools and systems, has experience developing technical roadmaps, can drive large and complex infrastructure projects, and can lead discussions with cross-functional teams across the company.This role requires both a strong analytical and technical mindset, as well as strong organizational and relationship management skills. A successful candidate will be effective at leveraging these talents to help us achieve operational excellence.

Systems Project Manager, Enablement Operations Responsibilities


  • Understand problems, policies, and risks, with the ability to effectively translate them into scaled technical solutions that improve support and product experiences

  • Develop technical roadmaps and project plans to implement new systems end-to-end

  • Partner closely with engineers and cross-functional stakeholders, and lead them through the planning, design, development, testing, launch, and post-launch phases of new tools and systems

  • Troubleshoot issues and support engineers and stakeholders with bug fixes

  • Analyze the scale and efficiency of workflows to make drive data-driven decisions that align with team/company goals and values

  • Become an expert in the support experience for media publishers, rights holders, and creators across Facebook's family of apps

Minimum Qualifications


  • B.A. or B.S. degree, or international equivalent

  • 3+ years of experience with end-to-end project management, product, technical, and/or operations

  • Experience working with product management, engineering, software development, or similar technical teams

  • Exceptional written and verbal communications skills

  • Ability to lead cross-functional efforts across multiple time zones and functions

  • Ability to think strategically about complex issues, leading to thoughtful recommendations and action plans

  • Standout executor with attention to detail, strong organization skills, and ability to drive results

Preferred Qualifications


  • 1+ years experience using at least one scripting or programming language (SQL, PHP, Python, Haskell)

Locations

About the Facebook company

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.

Facebook is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or who are neurodivergent, and to candidates with sincerely held religious beliefs or requiring pregnancy related support. If you need support, please reach out to accommodations-ext@fb.com.
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