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Team Leader - The Cafe

Posted: 24 Oct 2021 Closes: 6 Nov 2021
Hereford, HR2 7XS Competitive
Flexible TSC_677134

About the role

CAFE TEAM LEADER

Cafe Team Leaderjobin your localCafe. JoinTesco Family Dining, serving our guests with the best food & drink inside their local Tesco store.

Work flexibly & motivate your cafe team to give the best guest service & smiles when Tesco shoppers pop in for a quick bite to eat or a lovely cup of coffee.

Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.

You will be responsible for
  • Motivate your cafe team to deliver guest service worth recommending!
  • Supporting the General Manager & deputise
  • Coach your cafe team to smash weekly targets
  • Know your CafeMenu - be prepared to check & challenge all food & drink
  • Upsell our deliciousextras & drive your team to do the same
  • Encourage guests to give online feedback on you, your team &your Cafe
  • Help your team to make sure your Cafestays clean, safe & legal

You will need
  • To be 18 years of age or older
  • Practical work experiencein Cafes, Fast Food, Restaurants, Pubs etc
  • Currently Team Leader,F&BSupervisor,Deputy or Assistant Manager
  • Understandwhat makes great service & passionate about it!
  • Support & develop teams to always put the guest first
  • Warm & engaging personality
  • Multi-tasker wholoves the buzz of working in a busy local Cafe

What's in it for you

Alongside a fantastic work life balance, we offer excellent benefits that help make The Cafe a great place to work. These include but aren't limited to:
  • Retirement savings plan - 5% employee contribution and 3% employer contribution
  • LifeAssurance - 1 x contractual pay
  • Colleague Clubcard after 3 months service
  • Colleague Discounts: -
    • 10% increasing to 15% after every pay day for a four day period, off most purchases at Tesco (from April 2020)
    • 10% off One Stop
    • 10% off pay monthly & SIM only deals with Tesco Mobile
    • 20% off all F&F purchases
    • 20% off car, pet and home insurance at Tesco Bank. T&C's apply
    • 25% off Tesco CafĂ©
    • 50% off complete glasses purchases & free eye tests (other offers available) at Vision Express
    • 50% off health checks at Tesco Pharmacy
  • An exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out and utility bills for the home
  • Uniform provided
  • Holiday starting at 28 days (Including Bank Holidays)

About us

Our vision here at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving Britain's shoppers a little better every day'. Our business was built with a simple mission - to be the champion for customers, helping them to enjoy a better quality of life and an easier way of living. This hasn't changed. Customers want great products at great value which they can buy easily and it's our job to deliver this in the right way for them. In the UK, we serve some 66 shoppers every second, so it's our goal to ensure every one of those customers experiences just a little better service on each visit.

At Tesco, inclusion means that Everyone's Welcome. Everyone is treated fairly and with respect; by valuing individuality and uniqueness we create a sense of belonging. Diversity and inclusion have always been at the heart of Tesco. It is embedded in our values: we treat people how they want to be treated. We always want our colleagues to feel they can be themselves at work and we are committed to helping them be at their best. Across the Tesco group we are building an inclusive workplace, a place to actively celebrate the cultures, personalities and preferences of our colleagues - who in turn help to build the success of our business and reflect the diversity of the communities we serve.

Please note

Tesco will only recruit individuals who have passed the school leaver's age. To find out the school leavers age for your country please visit the following link; https://www.gov.uk/know-when-you-can-leave-school

We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 10:15 pm or involves working in areas such as the warehouse, beers, wines & spirits, counters, bakery and driving roles.

On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.

For more information about us please visit www.tescoplc.com
If you would like help and advice about applying for this role please visit the Career Hive

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If you would like help and advice about applying for this role please visit the Career Hive