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Team Member

Posted: 30 May 2021 Closes: 11 Jun 2021
Glasgow Competitive
Fixed term & Full time heathrow/20210529233656


To be part of the team to deliver the right Business Outcomes to support the achievement of the Heathrow Vision and strategic objectives.  This will be achieved through:

  • Ensure all transactions are processed accurately first time
  • Ensure all transactions are processed within the agreed timeframes
  • Ensure all key controls are understood and followed to prevent potential cyber crime 
  • To contribute to core business drivers through the Balanced Business Scorecard (BBSC) framework and operational performance mechanisms
  • To contribute to the timely data capture of BSC operational performance measurements to validate operational efficiency and effectiveness
  • To support the implementation of continuous improvement opportunities to enhance operational performance standards

Principal Accountabilities

  • Processing Invoices, expenses, setting up and amending supplier accounts and payment runs  
  • Work as part of the team to process and reconcile transactions ensuring accuracy and timeliness  
  • Perform reconciliations between various systems and interface with the teams based at Heathrow Airport 
  • Support the team in Glasgow in the day to day operations and month end activities ensuring consistent high levels of performance
  • Pro-actively interface with the business to resolve any queries and ensure process compliance
  • Actively work with teams to identify and implement process improvements
  • Develop and maintain knowledge and skills through training and coaching
  • Regular knowledge sharing of any changes to policies or processes with the team 
  • Support the Team Manager in ensuring results through increased employee engagement

Qualifications and Experience

  • Highly numerate and literate, with strong analytical skills
  • Experience in Purchase to Pay desirable
  • Demonstration of strong customer service skills
  • Excellent interpersonal skills, with ability to communicate effectively at all levels both written and verbally
  • Strong organisational skills, with ability to plan, prioritise and work to deadlines
  • Professional in approach and dedicated to high standards, with excellent attention to detail
  • Flexible, self-motivated team player, with ability to work on own initiative and without close supervision
  • Proficient in the practical use of Microsoft Office suite

Business Behaviours

Take Ownership

  • Take accountability for work, reflects own actions and supports others to do the same

Work as a Team

  • Works with other to achieve goals and creates a great place to work

Focus on Results

  • Plans and chooses the right course of action for Heathrow: acts responsibly and focuses on keeping everyone safe

Look after our Customers

  • Provides a high level of services based on an understanding of customers’ needs

Build Relationships

  • Seeks and considers others views to reach alignment

Look for Improvements 

  • Looks for ways to make processes /work simpler, more efficient and effective
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