Skip to main content

Telecommunications Engineer

Posted: 6 Oct 2020 Closes: 4 Nov 2020
Aberystwyth, United Kingdom £31,365 - £37,890 per annum
Temporary NHS_dNSHMpEbky2C

Telecommunications Engineer

Job Reference: 100-AC248-1020

Employer: Department: ICT Location: Bronglais General Hospital, Aberystwyth Salary: £31,365 - £37,890 per annum
Our Hywel Dda values reflect who we are and how we behave. We continuously work together to be the best we can be as we strive to develop and deliver excellent services, putting people at the heart of everything we do. Throughout our recruitment process you will be asked to think about how you would demonstrate these values in the way that you work with us.

The Health Board has a clear duty of care to protect its employees' health and safety at work and this includes understanding if they are at extra risk due to the Covid-19 virus. Conditional offers of employment for all vacancies are subject to a COVID19 risk assessment for your own health, safety and wellbeing. The risk assessment will take place during your pre-employment Occupational Health checks. You are encouraged to consider whether you are a higher risk of developing more serious symptoms if you come in contact with the Covid-19 virus prior to submitting your application.

To keep up to date with our latest recruitment activity follow us on Facebook (Swyddi Hywel Dda Jobs), LinkedIn or on Twitter @SwyddiHDdaJobs


Hywel Dda University Health Board reserve the right to close vacancies after 24 hours if a large number of suitable applications are received. We encourage early applications to ensure consideration for a post.

This post is fixed term to end on the 31/03/2022

Hywel Dda University Health Board's ICT department has embarked on an exciting investment to refresh its telecommunications infrastructure at all its sites with the latest Mitel technologies. We require a Telecommunications Engineer to work with us to provide the day-to-day support on our telecommunications systems and to support the implementations of new systems and technologies. The role will also be the key lead for these technologies providing expert advice and knowledge.

The successful candidate will be required to work as part of a team of telecommunication technicians who provide day-to-day operational support to the Health Board and work on a range of projects. Therefore, any exposure to ITIL based best practices and PRINCE2 would be advantageous.

Educated to degree standard with evidence of professional development the successful candidate will require technical skills in the following areas:

- PABX equipment (NEC-Philips SOPHO)

- IP Telephony (Mitel 3300)

- Voicemail Systems

- SIP Protocols

- Call logging / recording / directory systems

- Paging systems

- Switchboard consoles / contact centers

- Basic LAN/WAN technologies

- Microsoft Teams voice

The successful candidate will be required to participate in the Health Board's on-call rota providing 24x7 support.

Hywel Dda University Health Board offer a range of benefits for employees:-

- NHS Pension Scheme

- 27 days annual leave rising to a maximum of 33 days after 10 years' service

- Range of corporate benefits such as salary sacrifice schemes and discounts in restaurants and shopping outlets

- Childcare Vouchers

- Occupational health and occupational well-being services.

Interviews for this post will be held on 4th November 2020

For further details / informal visits contact:

NameJohn HackettJob titleInfrastructure Operations ManagerEmail addressjohn.hackett@wales.nhs.uk

Hywel Dda University Health Board operates a bilingual policy / Mae Bwrdd Iechyd Prifysgol Hywel Dda yn gweithredu polisi dwyieithog.

'All applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English'.

'Gwahoddir ymgeiswyr i wneud cais yn Gymraeg, ni fydd unrhyw gais a gyflwynir drwy gyfrwng y Gymraeg yn cael ei drin yn llai ffafriol na cheisiadau a wneir yn y Saesneg'.

By submitting your application to NHS Jobs/Trac, you are giving your consent for elements of your application data to to be transferred to the NHS Electronic Staff Record (ESR) and other secure, internal NHS Workforce systems in order to support and manage your recruitment and employment within your employing organisation; to be used by Recruitment for purposes of checking your Professional Registration online (where applicable).

These processes are in line with Fair and Lawful processing in line with current Data Protection Legislation especially those in relation to your personal or sensitive personal data (sensitive personal data is defined as any declared physical or mental health conditions, racial or ethnic origin, sexual orientation, trade union membership, political opinion, religious beliefs). As an organisation, we ensure that the legislation defining confidentiality is observed such as use of data for specific, defined purposes, and use of data that is relevant and not excessive whilst practicing data accuracy and security of all held personal identifiable information (PII).

If you are successfully appointed, by completing the application form you authorise the UHB to obtain any previous NHS service details including all electronically held sickness information, via the Inter Authority Transfer process on the national Electronic Staff Record (ESR).

To stay safe in your job search we recommend that you visit SAFERjobs ( ), a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the for information on common scams and to get free, expert advice for a safer job search.

Share Job