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TMS Change, Risk and Governance Assistant Manager

Posted: 2 Jun 2022 Closes: 24 Jul 2022
Dublin Office - George's Quay House Competitive
Permanent & Full-time -1847961221

About the opportunity

Department Description

Asset Management Operations (AMO) is the operational backbone of Fidelity International, crucial to the accurate, timely and efficient administration of our funds. Located in several global locations, including Dublin, we provide the middle and back office functions for the company ranging from trade settlement, corporate action processing and NAV generation, through to the production of reports and accounts for our funds. In an industry that is becoming ever more complex it's essential that we are able to be creative and adaptable in the services and solutions we offer. With this in mind, our mission is to add value in every aspect of investment administration by delivering excellent service with a combination of innovative flexible solutions, outstanding knowledge resources and total commitment to our company goals.

We achieve this by:

• Providing a challenging and rewarding environment for our people

• Working with customers on timely, cost effective and creative solutions

• Constantly improving customer service delivery with strategic, scalable solutions in a risk-controlled environment

Within AMO, Trade Management Services (TMS) are responsible for all aspects of Post Trade Operations across the Equity, Mutual Funds, Fixed Income, FX / Money Market, and Derivative asset classes. The team also has responsibility for Collateral and oversight of the Stock Lending programme. TMS process in excess of 120,000 trades per month seeking to maximise efficiency, minimise Operational risks whilst constantly evolving the Operational model. The global range of Fidelity's products and services expose the team to the full spectrum of Post Trade Operations across the breadth of the world's markets.

Purpose of the Role

The Change, Risk and Governance (CRG) team sits within TMS and are responsible for supporting and assisting the internal co-ordination of projects and change that may impact the wider TMS department. The team works closely with the relevant internal functions, such as the Service Implentation Team (SIT), Operational Service & Implementation Delivery Team (OSID), Technology, Change Delivery, Compliance and Regulatory Reporting teams in order to successfully give input for TMS and feed that information back to the relevant TMS product owners. We will work with all parties to manage projects and coordinate time and resources to effectively and efficiently facilitate TMS delivery of projects.

Additionally the CRG team will work along side first line risk with the review and implementation of global risk architecture to ensure risks within TMS are effectively identified and managed in line with FIL risk framework. The team will also work with the Global Audit & accounting standards leads in order to coordinate global audit activity. Assist with the investigation of any findings and implementation of any actions.

The team acts as a key liaison between all functions in TMS and internal and external auditors to coordinate annual audit calendar ensuring enough time and resources are allocated across the function to facilitate walk throughs, data gathering and query resolution.

Key Responsibilities

High Level Team Activities:

  • Work with the global TMS teams to build a framework (Such as RCSA) that evidences, on an ongoing basis, effective monitoring and management oversight of key controls which satisfies both internal and external audits

  • Working with the global TMS team with designing, implementing and embedding a forward-looking risk plan in order to be proactive rather than reactive.

  • Assisting in the management of risk events and errors involving TMS, ensuring they are effectively captured, investigated, and remediated in a timely manner

  • Assisting with the closure of action plans associated with risk events in a timely manner

  • Support the Risk and Control Self-Assessment refresh activity

  • Supporting the teams in preparing various forum packs

  • Represent department on initial project calls / fund launches confirming scope, requirement, timelines and impacted groups.

  • Produce and maintain centralised project tracker covering all TMS related change, and providing updates to internal stakeholders

  • Assist the team managers with the coordination with the various internal stakeholders, as well as the external auditors, to ensure successful outcomes of the audit programme (i.e. no qualifications or loss of certifications).

  • Assisting with the co-ordination of the creation of our BCPs and exit plan documentation, keeping track of renewals and re-certification.

Experience and Qualifications Required

The successful candidate will have a good day to day knowledge of the Post Trade Operations lifecycle and have a working knowledge of trade processing (E.g. one or all of the following, Derivatives, FX, Securities & Collateral). The successful candidate will have had experience on identifying logging and processing risk events, they will have a basic understanding of audit processes and be in a position to coordinate and support the wider TMS team on projects and fund launches.

Essential Skills:

• Working knowledge of the post trade operational processes preferably across multiple asset classes

• An understanding and previous exposure to Identifying Tracking and logging of risk events

• An understanding or previous exposure to fund audit & controls Audit reviews

• A good communicator able to support the TMS CRG managers to distribute and monitor the ongoing fund launches and projects for TMS

• Ability to recognise and solve emerging problems, escalating as required.

• Ability to manipulate and interpret data e.g. strong Microsoft Excel skills, and a strong preference with a candidate with Power BI knowledge however training will be provided. SQL knowledge is beneficial however not essential

• A good awareness of Investment Management Operations and the connection to asset servicing and NAV production.

• Awareness of the evolving regulatory landscape.

Key Competencies:

  • Shows initiative and desire to learn tasks

  • Takes ownership for own workload and coordinate workload of other teams for common projects and launches

  • Developing Industry knowledge and awareness

  • Ability to explain processes and issues and articulate themselves well to larger audiences

  • Ability to produce and interpret MI via various mediums, including utilizing Power BI

About you

About Fidelity International

We've been helping our clients plan and save for the futures they want for over 50 years. From more than 25 locations around the world, we provide investment services and retirement expertise to 2.5 million clients - everyone from central banks and financial institutions to wealth managers and private individuals. We think generationally and look to the long term. And today, building on the security of private ownership and our strong sense of purpose, we're growing our business like never before.

What it's like to work here.

In our welcoming, caring culture, you'll feel valued, trusted and free to express yourself. We recognise the value of inclusion and diversity in culture, in thought and in experience. With this in mind, please let us know if you feel you might benefit from any reasonable adjustments to perform to the best of your ability during the recruitment process and beyond.

As well as a clear commitment to inclusion, we offer real flexibility about where, when and how you work. It's an approach we call 'dynamic working', and you'll find it brings the very best out in you.

Getting started

For more about who we are, how we work and the part you could play in both our progress and our future, visit

Or, if you're feeling inspired, start your journey with us right now.


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