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Transition Manager

Posted: 12 Nov 2020 Closes: 12 Dec 2020
Gurgaon Office, India Competitive
Permanent & Full-time -2058747984

The Company:

SHL helps companies optimize performance and productivity through deep people insights. Our market-leading people analytics and technology equip leaders and their teams to make confident, data-driven talent decisions that lead to stronger business outcomes.

We anticipate, and help organizations solve, their most pressing talent challenges. Our science, innovation, rigor and commitment to proving business outcomes make us a trusted partner to organizations across the globe. SHL helps our customers win, and we need highly motivated people to join our dynamic global team. We're driven by Strong Connections, Curiosity, Fearless Innovation, and Impact. More at shl.com.

Role Overview

This person is expected to handle large scale client roll-outs and should have some IT background along with strong project management skills.

Job Responsibilities
  • Manage overall planning, execution and delivery of transitions and other key projects and ensure all client and business requirements are met on time and within budget
  • Build relationships with clients and internal stakeholders to effectively manage and deliver quality projects
  • Proactively identify, manage and document all risks and issues that may negatively impact a project and implement innovative ways to remove project obstacles
  • Track and manage end-to-end project lifecycle on MPP and all work requests, changes on JIRA/Confluence etc.
  • Driveachievement of projects/program success factors
  • Keep all the key stakeholders updated by delivering timely project reports and performance dashboards
  • Conduct knowledge transfer sessions with clients during transitions and ensure that they have clear understanding on the systems/configurations/processes
  • Create standard hand-off documents which may include SOPs, escalation matrix, process maps, access management document, FAQ document etc.

Desired Skills and Experience
  • 6+ years of experience in managing large, complex IT projects utilizing structured project management methodology/tools/approaches
  • Proven expertise in project estimation, planning, tracking, scope control, risk and issues management as well as status reporting
  • Previous technical background preferred
  • ITIL/CSM/PMP/Prince2 are good to haves
  • Excellent communication skills (written, verbal and presentation)

What SHL Can Offer You
  • A culture comprised of diverse, global teams who have a passion for collaboration and client service.
  • A comprehensive benefits package.
  • Support, coaching, and on-the-job development to achieve career success.
  • The ability to engage, influence,and impact a broad array of the world's leading executives.

SHL

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