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Transportation Carrier Manager

Posted: 16 Dec 2020 Closes: 15 Jan 2021
GB, London Competitive
Permanent & Full-time AMZ_1379113


Amazon opened its virtual doors in 1995 and strives to be the world's most customer-centric company, where customers can find and discover anything they might want to buy online.
Amazon is currently looking for a highly motivated, forward-thinking Transportation Carrier Manager to join the Transportation team at our European office in London.
The role represents a critical function with Amazon EU Operations to continuously improve the service levels, capacities, and costs of the EU Transportation Line Haul to ensure promises to the customers are being maintained.
Your team's responsibilities:
- Track existing metrics to detect & remove defects
- Line haul carrier performance management (e.g. on-time truck performance)
- Continuous Improvement Management with carriers, development of SOPs
- Analyze existing trucking versus required capacity, especially to support peak
- Support market research, Request for Information, Request for Quotation process to source new carriers where the existing carrier pool is insufficient/poor performing
- Project support ensuring Amazon requirements are communicated & implemented by Line Haul carriers
- Support Contract management and contract compliance for existing and new routes/carrier
- Support truck forecast improvement initiatives and ensure it is shared with carriers and Fulfillment Centers on a regular basis
- Recommend Line Haul carrier allocation to routes/replacements (based on optimum of cost and performance)
- Q4 planning and execution - secure sufficient Q4 Line Haul
- Support the Operations Planning (OP) Process: goal settings
- Prepare and participate recurrent Ops calls, business reviews, QBRs, Customer Service workshops (to support the improvement plans)
- Maintain and improve communication, process and Fulfillment Center/carrier interface
- Develop relationships with Line Haul providers that facilitate communication and visibility across Amazon's line haul network
To be effective in this role, you need a passion for making data focus decisions which will have direct impact on customer experience. Some keys to your growth are the ability to be an effective communicator to various audiences. The ability to remain flexible and adapt to learning new tools and systems is instrumental in your role on the team.


· A university degree
· Working experience ideally gained in Transportation, e.g. in a similar role within a logistics provider or retailer
· Excellent written and verbal communication skills in English. Ability to simplify complex topics for broad audiences
· Ability to handle multiple competing priorities and projects in a fast-paced environment
· Supplier Management skills


· Familiarity with operations and supply chain management concepts - forecasting, planning, optimization, logistics - gained through work experience
· Advanced Excel skills
· Ability to drive complex analysis, and making data driven decisions

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.
By submitting your resume and application information, you authorize Amazon to transmit and store your information in the Amazon group of companies' world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.


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