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Urgent & Ambulatory Care Co-Ordinator

Posted: 6 Oct 2020 Closes: 4 Nov 2020
Abingdon, United Kingdom £24,907 to £30,615 per annum
Permanent & Full-time NHS_9lPIhfVgHrqq

Urgent & Ambulatory Care Co-Ordinator

Job Reference: 267-CH2684101

Employer: Department: Out Of Hours Medical Service Location: Abingdon Salary: £24,907 to £30,615 per annum

Oxford Health NHS Foundation Trust has been rated as Good by the Care Quality Commission (CQC).

We are a responsive and innovative Foundation Trust that places our values of Caring, Safe and Excellent at the heart of everything we do. We take great pride in our staff and believe that investing in you is key to us achieving our vision of outstanding care delivered by outstanding people.

We work with a wide range of partner organisations to deliver care and support to people in their own homes and from a number of hospitals and community bases. We focus on delivering care as close to home as possible.

The Urgent and Ambulatory Care Service in Oxford Health NHS Foundation Trust is looking for an experienced administrative coordinator to work within its countywide GP Out-of-Hours (OoHs), Minor Injuries Units (MIUs) and First Aid Units (FAUs). Our services are based in Abingdon, Banbury, Bicester, Henley, Oxford, Wallingford and Witney.

We pride ourselves on a high quality of patient care delivery and invite applications from candidates looking to work in a professional, patient-focused service committed to caring with dignity and respect. We are looking for a proactive, motivated, dynamic can-do individual with a passion for working with colleagues to deliver excellent customer care service and who values working in a team culture rooted in positive role-modelling and accountability. The demonstration of these values and behaviors are core on a daily operational basis from the decision-making, completion of tasks, delivering of service to our patients to the way our staff behave, interact, communicate and are supported and developed.

The Coordinator role offers the post-holder a wide range of situations to utilise your advanced IT skills, customer care service experience, organisational, training, supervisory, problem-solving and people skills. The Coordinator plays a strong role in ensuring and managing workflow and service flow during the operation hours of OoHs and MIUs. The role is supported by 2 Unit Managers and Operational Manager with opportunities for continuing management and leadership development and in-house training. The role involves working closely with Clinical Lead colleagues.

We are seeking applicants with a drive and commitment to develop high quality customer care and patient care delivery. We welcome applicants who possess excellent communication skills, a flexible approach, high reliability and an ability to work under pressure, both as part of a team and independently. The individual must also be open-minded to new ways of working, be adaptable and have strong problem-solving skills.

Please note this post requires extended hours, weekends and bank holidays working patterns. Hold a full UK driving license and use of own car is also required, the role involves travel across Oxfordshire.

For further details / informal visits contact:

Alfie Daly, Unit Manager - Urgent & Ambulatory Care. (07770678626 or Alfie.daly@oxfordhealth.nhs.uk)

  • New starters have a 6 month probationary period. This, together with the induction process aims to create a positive supportive working environment allowing new employees to learn key elements of their role over a reasonable timescale.
  • Candidates not currently employed by the Trust who attend an interview for non-qualified Band 1-5 posts are required to undertake numeracy and literacy assessments.
  • Appointment to this post is subject to the trust receiving satisfactory references covering 3-5 years of employment or study. Please ask your referees to respond promptly to reference requests.
  • Employees are expected to undertake mandatory and statutory training related to their role.
  • We positively encourage applications from all areas of the community, regardless of gender, race, faith, disability, age or sexual orientation and we encourage applications from users of mental health services. This is part of our commitment to equality and reflecting the diversity of our population.
  • Oxford Health is committed to safeguarding and promoting the welfare of children and vulnerable adults, we expect all staff and volunteers to share this commitment.
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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