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User Experience Designer

Posted: 29 Oct 2020 Closes: 27 Nov 2020
Thames Ditton Office, United Kingdom Competitive
Permanent & Full-time 491528142

The Company:

SHL helps companies optimize performance and productivity through deep people insights. Our market-leading people analytics and technology equip leaders and their teams to make confident, data-driven talent decisions that lead to stronger business outcomes.

We anticipate, and help organizations solve, their most pressing talent challenges. Our science, innovation, rigor and commitment to proving business outcomes make us a trusted partner to organizations across the globe. SHL helps our customers win, and we need highly motivated people to join our dynamic global team. We're driven by Strong Connections, Curiosity, Fearless Innovation, and Impact. More at

Do you enjoy tackling complex design challenges? Do you enjoy the process of structuring information to develop seamless user journeys through a product? SHL wants to hear from you!

The Role:

As a UX designer at SHL, you will be joining a growing design team at an internationally respected organization going through an exciting digital transformation. You will be able to use your passion for information design to inform the evolution of SHL's talent analytics platform, which helps global companies, attract, recruit, develop, and retain world-class talent. You will work with a global distributed team of UX strategists, ux designers and ui designers as well as product managers, engineers and data scientists.

In this role you will play a key role in driving the digital transformation of the SHL ecosystem, by focusing on the organization of content and information across our products, and how this contributes to a positive user experience. You will work with strategists, other designers and stakeholders to ensure our platform is structured in such a way that makes it easy for the user to achieve their goal. Along with the Lead Strategist, you will be responsible for the overall navigation of the platform, making sure that our users' journeys are logical. Key to success are creativity, proactive problem solving, and strong communication skills. This role requires a high degree of attention to detail and comfort working in a sometimes fast-paced and changing environment.

Key responsibilities:
  • Work with the UX strategists/researchers to identify users' needs, understand how users consume and navigate content and how SHL wants to support the users' goals.
  • Carry out an assessment of existing information architecture and identify areas for improvement, including content inventories and audits
  • Plan and design the information architecture for the SHL platform
  • Create use cases and flow diagrams, and define information hierarchies
  • Labelling of information
  • Create wireframes and taxonomies
  • Effectively convey thinking and proposed solutions to internal stakeholders like Product Managers, R&D, Technology, and Product Marketing.
  • Successfully project manage your own work queue, balancing multiple projects and deadlines and always keeping stakeholders informed.
  • Demonstrate curiosity - about SHL's customers, our evolving business, and key design and technology trends.
  • Share design experience and expertise with other colleagues on the UX team as and when opportunities arise.

Required Skills & Experience:
  • Examples of work, including IA projects (card sorting and other IA related projects)
  • Excellent communication and teamwork skills
  • Proficient in industry tools such as Figma, Sketch, Visio, Project, Excel and PowerPoint
  • Knowledge of quantitative and qualitative user research
  • Exceptional attention to detail and quality
  • An enthusiastic and demonstrable understanding of the science of User Experience and User Centred Design as well as Information Architecture or Content Strategy
  • Experience with creating and delivering user experience projects
  • Experience contributing to proposals in ideation and concept design
  • A proactive, can-do attitude
  • Well versed in user experience methodologies and their applications.

Our Ideal Candidate might also have:
  • A background in Talent Acquisition, Talent Management, or other HR/business related fields
  • Experience designing and delivering SaaS products, with a particular focus on information architecture and navigation.

What SHL Can Offer You:
  • A culture comprised of diverse, global teams who have a passion for collaboration and client service.
  • A comprehensive benefits package from day one.
  • Support, coaching, and on-the-job development to achieve career success.
  • The ability to engage, influence, and impact a broad array of the world's leading executives.

#Uxdesigner #ideation #conceptdesign #wireframe #prototype #userexperiencemethodologies #userexperienceapplications

LI - CH1


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