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Workforce Development Centre Administrator

Posted: 10 Jun 2021 Closes: 10 Jul 2021
Romford, United Kingdom GBP 18,000.00 - 22,000.00
Permanent & Full-time NWR_IRC2212333

About Network Rail

At Network Rail, we're part of a large family serving millions of passengers and freight users throughout the UK everyday. Our service impacts millions of people and we strive to become more efficient as we enhance, maintain and operate our network.

We want to help deliver a railway which is safe, reliable, affordable and that provides great customer service to everyone. For more information about Network Rail click here

Brief Description

You will provide administration support for training delivery at development centres. Acting as day to day admin support for the operations delivery team and 8 trainers.

As busy training centre with 30-40 delegates a day this role will be demanding with no day the same. Not only will you act as admin but will also be involved in facilities, setting up and organising each classroom ready for their training session. Some tasks will include budget reconciliation and hotel bookings, using our procurement system to log expenditure.

To be successful in this role you will need to be highly organised, adaptable and able to prioritise. Excel is crucial so experience with pivot tables, VLOOKUPS and basic formulas is beneficial.

About the role (External)

What will you be doing?

1. Responsible for providing front line customer interface service at development centre.

2. Provide details of forthcoming training course attendees to the Workforce Development Centre Managers and Workforce Development Specialists.

3. Set up training rooms for forthcoming training courses.

4. Produce copies of all necessary training materials as required.

5. Responsible for the input of results into OLM from the end of course assessments.

6. Manage the procurement of goods and services for the development centre and record expenditure.

7. Provide all round administrative support to the Workforce Development Centre Managers and Workforce Development Specialists.

8. Work closely with the Planner and administration team to ensure resource utilisation is maximised.

What skills do you need?

Essential

• Educated to GCSE/O level standard in English and Maths

• Good time management

• Good MS Office skills

• Strong organisation skills

• Good communication skills (verbal and written) including excellent telephone manner

• Experience of working with a team

Desirable

• Recognised qualification in keyboard associated skills and office management techniques

How to apply (External)

Salary: £18,000-£22,000

Closing date: 23-Jun-2021. - Late applications will not be accepted.

Click 'apply now' to apply. We're an inclusive employer of choice, Disability Confident Leaderemployer and we welcome applications from everyone. Click here for more information. VisitEvenbreak's Career Hive should you need accessibility support to apply. Should you require any reasonable adjustments/modifications, please contact *

Network Rail Benefits - To find out about what benefits we offer, click here

All offers of employment are conditional upon satisfactory completion of pre-employment checks. Click here for more information
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