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Administration Assistant - Agriculture

Clonakilty, Ireland
Closing date
2 Dec 2023

Job Details

Administrative position which requires a general knowledge of agriculture. Reviewing audit reports with reference to most recent instructions

Job title:
Administration Assistant - Agriculture

Job Description:

Becoming an Administration Assistant with Capita Customer Solutions

As an Administration Assistant you will be a key part of the team here in Capita Customer Solutions. Your role will be varied and you will have to manage your time well and prioritise your work accordingly. We are a great team of people committed to creating a better future for our clients and also our staff. This role will require you to have a good understanding of agriculture.

What you will do:
  • Reviewing audit reports with reference to most recent instructions
  • Dealing with incoming consignments
  • Sorting auditor expense claims, bolt-ons etc. from each auditor
  • Returned applications
  • Contact with auditors/producers may be required from time to time on review issues
  • Recording non-conformances for quality control purposes
  • Assigning applications and reporting to auditor group leader
  • Preparing auditor payments
  • Assisting administrator with Stock control, audit throughput figures, etc
  • General administration duties, mail, photocopying, etc

Your experience will include:
  • Basic computer skills at a minimum, ideally proficient in the use of the Microsoft suite of applications.
  • A general knowledge of agriculture, in particular beef and/or lamb and /or dairy enterprises, either through having a background in farming or having worked in an agricultural environment.
  • Appropriate Bord Bia reviewer training courses.
  • Experience in an office environment.
  • Excellent attention to detail to confirm audit report contains the details required and scores consistent with audit details.
  • Ability to understand and enact revised guidelines quickly and efficiently.

About Capita Customer Solutions

Capita Customer Solutions is an established leader in the business process outsourcing market with multiple clients in both the public and private sectors. We have a strong reputation for the reliable delivery of bespoke, high-quality and flexible solutions in the areas of: Customer Service and Sales, Credit Management, Agribusiness, Quality Assurance, Finance Processing, Multilingual.

As an organisation we are committed to evolving solutions that will best serve our clients and their customers and which lead to the type of transformative partnerships that organisations increasingly expect from outsourcing companies. Furthermore, as part of the Capita group, the UK's leading outsource company and an employer of 70,000 people globally, we have access to the knowledge, the scale and the technology necessary to support the development of creative and flexible solutions that align with client requirements.

What's in it for you?

At Capita, we believe an open, transparent working environment that encourages ingenuity and collaboration - with colleagues, customers and clients - is what makes us so effective at what we do.

As well as a generous basic salary, we also give you 22 day's holiday, free parking, pension scheme, access to a sports committee and access to a variety of voluntary benefit options. These include a share save scheme, life assurance, holiday buy and many more designed to suit your own personal lifestyle, such as retail, health & wellbeing and leisure discounts.

You'll be joining a network of some of the most experienced, innovative and dedicated people in the country and beyond - the opportunities to learn new skills, develop in your career and grow and as we grow are almost endless. Our mission is to help you realise your potential - whatever that means to you.

What we hope you will do next

Help us find out more about you by completing our short application process - click apply now.


Time Type:
Full time

Contract Type:


We’re a company with a clear purpose – we create better outcomes

That’s something we’re always striving to do – for our colleagues, customers, communities and the environment. And we’re a company going through our own transformation. We’re improving, growing, developing and putting our people first.

We’re striving to become an even more diverse, inclusive and responsible business, so we need people from all walks of life, with different skills and experiences, and a passion to help us keep getting better.

We’re offering more flexibility, a chance to expand your horizons, make an impact and be yourself. You’ll find roles all over the world that will allow you to help shape our future.

We welcome applications from anyone with the skills and experience we need. Displaying the right values and behaviours is more important than your background.

Listening to our colleagues

Open communication is important to us as a company and we make sure that our employees have the opportunity to ask questions and share their ideas. One of the most successful ways we do this is through our ‘Ask Jon’ portal – where employees can ask our CEO Jon Lewis a question directly.

In May 2019, we recruited two employees to our Board of Directors. We’re the first FTSE 250 company in 30 years to do this. We did it because we recognise that our people are the ones who know our business best, so it’s important that we make sure their voices are heard and we communicate in an open, clear and honest way.

Developing our people

When you succeed, we succeed. We’re growing our expertise by developing skills, providing learning opportunities, supporting our managers and developing everyone’s potential.

Our induction programme and mandatory training educate and empower people to be effective as soon as they join us. We offer technical, management and graduate programmes, as well as apprenticeships, to build our capabilities and grow and nurture talent.

We’ve also created a performance, learning and development centre, called Capita Academy. It’s all about strengthening our people’s performance and potential, so that they can make an impact, shape our future and expand their horizons.

Capita Academy provides a framework which supports people’s developmental needs, strengthens our business, and shares knowledge and expertise to help everyone succeed.

Providing rewards and benefits

As well as standard benefits, we’ve got voluntary ones too, designed to suit your lifestyle and support your financial, social, physical and mental wellbeing. Here are some of the benefits on offer:

  • voluntary health, dental and vision benefits
  • company matched pension and life assurance
  • the option to buy extra leave
  • employee assistance programmes
  • season ticket loans
  • discounted gym memberships
  • cycle to work scheme
  • flexible and home working (depending on the role)
  • 15 weeks’ fully paid maternity, adoption and shared parental leave
  • paid time to volunteer in your community
  • discounts on leisure, travel, technology, fashion and food.

Many of our offices also provide extra perks, such as free fruit deliveries, lunch clubs, onsite gyms, and yoga classes. Search our live vacancies to see what jobs are on offer in your area.

Supporting you with the details that matter

We want to support you in every way possible to fulfil your potential with us in a safe and supportive working environment. You can find our equal opportunities statement and COVID declaration here, as well as more information about how to contact us if you need any adjustments or changes made to help you find and apply for jobs with us.

When working flexibly isn’t just a perk, but a necessity

Alex Dewinter, Head of Operational Improvement within the Capita Public Service division, talks about his experiences of flexible working, as someone who lives with a chronic illness and disability.

With 20 percent of the working population having a medical issue or disability – such as learning disabilities, mental health conditions, cancer or HIV – it’s vital that employers are able to offer reasonable adjustments in the workplace. These adjustments can vary depending on the individual, but include considering access to the workplace, changing equipment, offering flexible hours, working from home and adjusting performance targets. Alex Dewinter, Head of Operational Improvement, lives with HIV. “Often, having a conversation in terms of employment around HIV will lead to people saying ‘I’m sorry to hear that’ but the thing is I’m not looking for sympathy, I’m just looking for a bit of understanding that I may have some additional needs, or that my needs may not make as much sense because I haven’t turned up in a wheelchair,” explains Alex. “The wider challenge with non-apparent or hidden disabilities, is that it’s easy to make those adjustments or allowances when you can see why you’re doing it, but when you can’t, it can lead to problems or difficulties.”

Making adjustments

For Alex, making his employer aware of what they need to do to get the best work from him is vital. “I want to be productive and I want to perform the best I can at work. There are certain little things that will just make things a lot easier and because HIV is recognised as a disability, you’re entitled to reasonable adjustments in the workplace. So you are better protected. I’d love to say that you can live with HIV and not think it impacts you in the workplace, but it’s a chronic, fluctuating condition. So I would always say to people, why soldier through something when, by having some very straight forward adjustments, your life will be better, and you will enjoy work more.”

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