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Workplace Adjustments Lead Caseworker

Manchester City Council
Manchester, Greater Manchester
£39,186 - £43,421
Closing date
22 Dec 2023

Job Details

Position Title: Workplace Adjustments Lead Caseworker
Salary: £39,186 - £43,421
Number of Vacancies: 2
Contract Type: Permanent Full Time
Hours: 35 per week
Work Location: Town Hall Extension, off Mount Street, City Centre, Manchester, M2 5DB
Closing Date: 22 December 2023

About the role

To apply for this role please complete the full application process and attach an Expression of Interest (no longer than 2 A4 pages) which outlines your suitability and interest in this role.

The Council’s Workforce Equality Strategy sets out a plan for the Council to be representative of the communities that we serve at all levels and for all our people to be able to bring their whole selves to work. We want to build an inclusive Council and we are improving our support to disabled employees and those with a long-term health condition by creating a Workplace Adjustment Hub.

The Workplace Adjustment Hub will provide support, advice and guidance on reasonable workplace adjustments ensuring these are effective, timely and support our people to thrive.

This is a new service, and we are recruiting a highly motivated and enthusiastic team that are passionate about equality, diversity and inclusion and support for our disabled employees and employees with a long-term health condition(s).

The Workplace Adjustments Lead Case Worker will take a key role in the delivery of the workplace adjustments hub service:

  • Actively support the Workplace Adjustments Hub Manager in the development and design of solutions to support disabled employees including those with physical, mental health and neurodivergent needs
  • Actively support the Workplace Adjustments Manager to improve service delivery and the effective implementation of workplace adjustments
  • Drive client service improvements through effective communication of the findings, risks and outcomes of workplace adjustments implementation.
  • Offer insight and analysis to promote best practice relating to workplace adjustments
  • Lead, plan and deliver workplace adjustments and disability awareness related work for an assigned area of Council activities through the personal delivery of assignments, advice, training and guidance
  • Provide specialist knowledge and advice to the service and stakeholders as a thematic lead in key areas relating to the service (e.g., physical, sensory, mental health, neurodiversity etc)
  • Advise, support and challenge senior officers as required to ensure that workplace adjustments are implemented and that professional standards, organisational policy and standards are applied
  • Take the lead role supporting, advising, and coordinating on complex cases
  • Complete workplace adjustment risk assessments, advise and support clients and line managers through the adjustment process
  • Coordinate the procurement of adaptive equipment/software and/or specialist support for to meet the adjustment needs of clients
  • Work with stakeholder services including ICT, Estates and Health & Safety, on behalf of employees to ensure a timely delivery of adjustments
  • Support the commissioning and contract management of specialist workplace adjustment services, including procurement of equipment, assistive technology, specialist assessments and training.

This is a fast-moving and supportive role, giving you the chance to use your skills and develop new ones. You’ll be joining an organisation that is committed to promoting workforce equality and supporting its diverse employees. In return, you’ll have access to a range of benefits including the Local Government Pension Scheme, flexible working, discounted travel schemes and further career development opportunities.

This role is office based with home working where appropriate. You will be able to work flexibly, from home or remotely some of the time but will need to work across Council sites or offices in support of colleagues and clients.

If you’re excited by the opportunity to play a crucial role in the creation and delivery of the Workplace Adjustments Hub and have the skills and experience we’re looking for we’d love to hear from you.

About the Candidate

We’re looking for a highly motivated individual to perform a key role in supporting the service, undertaking audits, assessing the management and control of risk and working collaboratively to affect change and improvement.

You will have excellent communication skills both written and verbal and strong analytical skills with an ability to quickly understand complex information.

Your skills will include a methodical approach to work, and you will demonstrate you have excellent prioritisation skills in managing your workload.

You will have the ability to identify the root cause of a problem and formulate persuasive and practical solutions to address them.

These roles are office based with home working where appropriate. You will be able to work flexibly, from home or remotely some of the time, and across Manchester and Bolton Council sites or offices in support of colleagues and clients.

We are an Equal Opportunities Employer, and we positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.

You will be eligible to access benefits including the Local Government Pension Scheme, flexible working, discounted travel schemes and further career development opportunities.

For further information please follow the Blog link:—risk-department

Follow the link for the application process.


Who we are

This is Manchester, we do things differently here.”

At Manchester City Council, we’re proud to do local government differently: as you’d expect from a city with our international reputation for diversity, creativity, culture and passion.

A career with us means you can be yourself and thrive.

Whatever your role, you’ll be supporting our residents and communities to be the best they can be, and we’ll support you – to build the career your talent and ambition deserves.

Make a difference in Manchester

The work you do changes lives. Whatever your role, you’re part of making Manchester lives healthier and happier.

Be yourself and thrive

We want a fair, inclusive workplace – as diverse as the communities that make our city. Every one of us must feel confident and comfortable bringing their true self to work, talking openly, and making the most of their talents to grow and to succeed.

Join an organisation that cares

We’ll always do our best to look out for you. We want a safe, happy, healthy, successful workforce, and our policies, practices and culture are geared to give equal access to quality work that’s fairly paid, secure and flexible.

Who we’re looking for

It takes a certain type of behaviour, attitude and way of working to get Manchester where it wants to be. Our people and partners have agreed five ‘behaviours’ – the grounding for how we must work together and treat one another:

  • We take time to listen and understand
  • We work together and trust each other
  • We show that we value our differences and treat each other fairly
  • We ‘own it’ and we’re not afraid to try new things
  • We’re proud and passionate about Manchester.
Company info

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