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Controls Assurance Manager - First Line GRC

M&G plc
Mumbai, India
Closing date
21 Mar 2024

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Banking and Financial Services
Contract Type
Full Time

Job Details

We are M&G Global Services Private Limited (formerly known as 10FA India Private Limited, and prior to that Prudential Global Services Private Limited). We are a fully owned subsidiary of the M&G plc group of companies, operating as a Global Capability Centre providing a range of value adding services to the Group since 2003. The company has rapidly transformed itself into a powerhouse of capability that is playing an important role in M&G plc's ambition to be the best loved and most successful savings and investments company in the world.

Our diversified service offerings extending from Digital Services (Digital Engineering, AI, Advanced Analytics, RPA, and BI & Insights), Business Transformation, Management Consulting & Strategy, Finance, Actuarial, Quants, Research, Information Technology, Customer Service, Risk & Compliance and Audit provide our people with exciting career growth opportunities.

  • Performing control testing across the Third-Party Risk Management, Operational Resilience, Data & Privacy functions
  • Performing oversight and support of the Technology controls testing team
  • Supporting the Issue Assurance processes
  • Supporting management with the remediation of any control gaps or implementation of control improvements
  • Deliver the service with support of resources provided by a third party.
  • Build strong professional relationships with key stakeholders and senior leaders across Technology to capture appropriate risk metric data.
  • Actively identify new approaches that enhance efficiency and the business impact of the IT risk landscapes.
  • Support the Head of Controls Assurance with reporting status updates and testing outcomes to senior stakeholders.

We live by four behaviours at M&G Global Services and we ask all our employees to:
  • Inspire Others - Support and encourage each other, creating an environment where everyone can contribute and succeed
  • Embrace Change - Be open to change, willing to be challenged and able to adapt quickly and imaginatively to new ideas
  • Deliver Results - Focus on outcomes, set high standards and deliver with energy and determination
  • Keep it Simple - Cut through complexity and bureaucracy, be clear and decisive and never overcomplicate things


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