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Impact and Evaluation Manager

Royal British Legion
Nationwide, United Kingdom
GBP 38,760.00 - 44,000.00 per year
Closing date
11 Apr 2024

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Charity and Not for Profit
Contract Type
Full Time

Job Details

Job description
Are you someone who thinks strategically and passionate about using insights to drive impact through evaluations? Would you like to join our skilled and innovative Transformation team, working to create positive changes in the lives of our beneficiaries?

With a growing number of strategic programmes, our Transformation Management Office (TMO) is embarking on a journey to expand as a function. We are excited to introduce a new and important role of Impact and Evaluation Manager at the RBL. This key role will help shape a TMO portfolio of dynamic and transformational initiatives, ensuring that impact and evaluation insights are used to drive service improvement and innovation.

Together, the team in the TMO take great pride in managing a diverse portfolio of programmes and projects. We work closely with our Executive team, as well as other senior leaders and colleagues across the charity to provide expertise in project, programme and change management.

We're looking for an exceptional and creative Impact and Evaluation Manger to lead our work on adaptive approaches to monitoring and evaluation and who can balance strategic needs with the reality of our frontline work.

Working under the direction of Director of Transformation, the role of Impact & Evaluation Manager will be critical in championing robust evaluation in the organisation, adapting approaches and steering learning to ensure a meaningful impact.

Our strategy has teamwork at its heart. We want someone keen to become an integral part of the delivery and get out there to understand the RBL and make a difference to the lives of those who have served and currently serve to keep us safe and protect our way of life.

This is a truly cross-functional enabling role which will work across the Directorates, engaging with stakeholders to improve our knowledge base, culture and practice of capturing and measuring change and support growth towards successful delivery of our Strategic Priorities. Working with, and in support of, the Director of Transformation some of the key areas of responsibility are as follows:

  • Explore and implement innovative tools to effectively monitor and evaluate projects and programmes.
  • Ensure impact and evaluation is embedded across the organization and data insights support the teams to inform decisions and drive improvement of service to our beneficiaries.
  • Analyse data and produce tangible products geared to inform strategic decision-making, optimize processes and drive sustainable growth.
  • Foster a culture of continuous learning and development with a view to improve data gathering and exploitation within cross- functional teams.

Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.

You will be expected to travel regularly in the course of your work including regularly to our London, Haig House, hub. You will be contracted to your home address, where you will be expected to work - using our collaboration tools - when not travelling.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process.

Closing Date: Friday 12th April 2024

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

If you require the job advert or job description in an alternative format, please contact 0808 802 8080.


As the largest charity of our kind, we have 180,000 members, 60,000 volunteers and a network of partners all helping us give support wherever and whenever it’s needed.

It’s this mission, this scale, this challenge and the values we all live by, that makes RBL such a fulfilling place to work. Full of stories of purpose, passion and collaboration.

The Royal British Legion is at the heart of a national network that supports our Armed Forces community. We’re here through thick and thin – ensuring their unique contribution is never forgotten. We’ve been here since 1921 and we’ll be here as long as they need us. We are the country’s largest Armed Forces charity, with over 200,000 members, 110,000 volunteers and a network of partners and charities; helping us give support wherever and whenever it’s needed. Our mission is to provide welfare, comradeship, representation and Remembrance for the Armed Forces Community.

Every Autumn you’ll see us out on the streets during the Poppy Appeal. But there’s far more to the work we do.

In every town and on every street the impact of our work can be felt, and the scale can be seen. Whether it’s in our Care Homes, Battle Back centre or Haig House in London. Whether it’s through our nurses, case officers or war pensions advisors.

So, whatever your interests and ambitions, we think you’ll find a role that works for you.

Take a look and learn more about where you could join us.

To apply for one of our Care Home jobs using a one-click application, please go to Indeed.

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