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Cyber Security - Technical Specialist, Cyber Defence Operations

Fidelity International
FIL Bengaluru, India
Closing date
3 May 2024

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Job Details

About the Opportunity
Job Type: Permanent

Application Deadline: 05 May 2024

Job Description

Title: Cyber Security - Technical Specialist, Cyber Defence Operations

Department: FIL - Cyber Defence Operations

Location: India, Bangalore

Reports To: Detection Engineering & Automation Manger - CDO (UK)

Level : 4

We're proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the world. So, join FIL - Cyber Defence Operations and feel like you're part of something bigger.

Department Description

The Global Cyber & Information Security function is a part of the Global Technology department. The Global Technology Group function provides IT services to the Fidelity International business. These include the development and support of business applications that underpin our revenue, operational, compliance, finance, legal, marketing and customer service functions. The broader organisation incorporates Infrastructure services that the firm relies on to operate on a day to day basis including data centre, networks, proximity services, security, voice, incident management and remediation.

Global Cyber & Information Security is made up of the following functions;

  • Application Security
  • Centralised Access Management
  • Infrastructure Security
  • Security Engineering and Architecture
  • Security Application Support
  • Cyber Defence Operations (CDO)
  • Information Security (and the ISO function)

The Cyber Defence Operations function at Fidelity International is part of the Global Cyber & Information Security (GCIS) Group, reporting to the Head of Global Cyber & Information Security.Our mission is to develop an intelligence-led, proactive cyber security response to defend Fidelity and its assets from cyber threats,toreduce risk andbusinessimpact. We adoptan'assumed breach'positionusingmultiple in-depthcapabilities forprotection,detectionand responsealong withestablishedplaybookstoenablerapidresponsewhen an event occurs.

Purpose of your role

The successful candidate will be experienced in security operations, understanding the value of automated security actions and how this can enhance an analysts response to events. This is a critical role expected to build and maintain our security control portfolio and help mature our monitoring and response processes.

The successful candidate will be comfortable working at a deep technical level, proactively suggesting and implementing control improvements whilst also being able to prioritise backlog engineering work (mainly sourced from our front-line SOC team). The successful candidate will be able to demonstrate understanding of frontline security analysts workloads, experience in simplifying and automating security actions and an understanding on how best to maintain security tooling. The role will be supported by a strong security leadership team who are keen to develop our controls underpinned by our investment in leading security tooling. Our leadership team will be looking at this role to significantly decrease our time to respond - a key KPI for us.

Key Responsibilities

  • Ensure controls are kept up to date, analysing and utilising new features as they are released
  • Working as part of a global engineering team to deliver high priority tickets items
  • Proactively improve our front-line teams BAU activities
  • Focus on improvements and innovation that can immediately help free up analyst time
  • Lead regular workshops to obtain suggestions and demonstrate improvements for high firing use-cases, updates to response processes, etc.
  • Working with other security teams to look at how we can use their data to enhance our own monitoring.
  • Ensure integration between security tools is effective and bug free.

Experience and Qualifications
  • Experience and strong understanding of frontline security operations.
  • At least 2 years of experience working in Security Operations with experience in Log On-boarding, Logging Assessment.
  • Competent in scripting languages required for automation e.g KQL, C, C++, Java, Python, etc
  • Experience working with / managing security solutions like SIEM (Sentinel preferably), Email protection, IDS/IPS, Anti-Virus, EDR (Microsoft Defender), Ticketing tool like ServiceNow
  • Experience in building and fine-tuning Security Use-cases, development of response processes used by SOC.
  • Experience working with Change Management controls and processes for safer release of Changes into the environment.
  • Ability to automate tasks using scripting on both Windows and Linux systems.
  • Programming experience (PowerShell, Bash, Python, JavaScript, Terraform)
  • Familiarity with how to build controls in a scalable easily maintainable way, with exposure to Infrastructure-as-a-code
  • In depth understanding of modern security automation technologies and API's
  • Understanding of how raw security data can flow between technologies and be utilised to provide useful security information.
  • Experience in Azure or AWS cloud environments
  • Experience working with development and release cycles using Jira.
  • Strong communication skills with evidence of being in a position responsible for taking feedback from technical teams and turning this into improvements.
  • Banking or Finance industry related experience desirable
  • Security Engineering certifications preferred

Soft skills

  • Analytical skills
  • Challenge the current processes
  • Passion for the cybersecurity field
  • Time management
  • Able to organize others

Nice to have

  • Experience dealing with security incidents using the NIST framework.
  • Security+, CySA+, SC-200, GCIH, GCFA, SSCP, OSCP, ITIL
  • Experience in ServiceNow Security Operations Module
  • Previous experience working in Incient Response, SOC (L2 / L3)

Feel rewarded

For starters, we'll offer you a comprehensive benefits package. We'll value your wellbeing and support your development. And we'll be as flexible as we can about where and when you work - finding a balance that works for all of us. It's all part of our commitment to making you feel motivated by the work you do and happy to be part of our team. For more about our work, our approach to dynamic working and how you could build your future here, visit

For more about our work, our approach to dynamic working and how you could build your future here, visit


Looking after you and your future

Here at Fidelity International, we care about people. You’ll have the freedom to take control of your career while we support your development in an environment surrounded by smart, passionate people. Simply because we believe that growth is key for long-term success. That’s why we provide regular training, mentoring and networking opportunities across the business - to support you and hone your skills as you progress within your current role and beyond. Our end goal is to help one another achieve the best personal and business outcomes.

We invest in you

Helping our people develop is at the core of our business. We believe that everyone should have the freedom to move in a direction that feels right for them. Career development isn’t a simple training course, or a qualification – it’s about satisfying curiosity and every individual’s goals, both professional and personal. We constantly look for new ways to help our people enjoy a fulfilling and long-term career at Fidelity.

What we have to offer

Depending on your location and job role, we offer benefits that are flexible and adaptable to your life stages, career and family circumstances. The benefits are designed to benefit both you and your family with support for physical, financial and emotional wellbeing.

Healthcare, medical checks and helplines - benefits to support mental and physical well-being for you and your family

Pensions, savings and discounts - retirement and savings that provide for your future

Life cover, company sick pay and family leave - financial protection that offers piece of mind should the unexpected occur

Our differences make us stronger

If you work here, you’ll find that we care deeply about creating a supportive place where all our people feel valued and free to be themselves. For us, commitment to Diversity and Inclusion is not only right, it’s critical for a healthy culture and leads to better business outcomes. That’s why we have an environment where all our differences are welcomed and celebrated.

Over the years, we have made huge progress on Diversity and Inclusion. But we are dedicated to improving and will continue to progress on creating an environment that reflects the full diversity of the communities where we work, and on making sure that all our people feel they belong.

Our strategy

We have set three company-wide priorities for our global Diversity and Inclusion strategy:

Diversity - Increase the diversity of people at all levels of our organisation

Inclusivity - Strengthen our inclusive culture where everyone’s voice is heard

Reputation - Enhance our presence with clients and communities as an inclusive company

How we encourage inclusion and diversity

At Fidelity, we value and respect all the differences that make us who we are, including: age, cultural background, ethnicity and race; disability and mental health, gender, gender identity and expression, sexual orientation, and social background. Our activities focus on these global priorities:

Cultural diversity

With 46 offices across 27 countries, we have a wonderfully diverse community and have respect for different cultures, nationalities, ethnicities and beliefs.


We are committed to improving accessibility and enablement for our employees with different abilities and health conditions.


We are dedicated to achieving a greater gender balance and narrowing the gender pay gap.


We embrace our LGBT+ employees and communities, and support people to express their sexual orientation and gender identity at work.

Fidelity for Everyone

Each of our regions has a Fidelity for Everyone network which aims to involve our people in supporting and strengthening inclusion and diversity through speaker events and activities. We also host networking events and provide opportunities for people to let us know how we can improve.

Here’s how we support and encourage accessibility and enablement:

  • Signatory of The Valuable 500 to make disability a business leadership issue
  • Enable disabled employees and job candidates to perform to the best of their ability through making reasonable adjustments
  • Our Mental Health Champions promote an open culture around mental health
  • Celebrate business success stories of our disabled role models
  • Uphold best practice digital accessibility standards for employees and customers

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