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Sr. Analyst, Customer Supply Chain (E-Commerce)

Employer
Lifestyle Brands Ecover and Method
Location
San Francisco, CA, United States of America
Salary
Competitive
Closing date
26 Apr 2024

Job Details

Lifestyle Brands (the LSB) is a growing house of like-minded brands under the SC Johnson umbrella including Method®, Mrs. Meyer's Clean Day®, Babyganics® and Ecover®. Headquartered in San Francisco with additional operations in Chicago and throughout Europe, the LSB is home to 650 employees. Together we act as a force for bold, transformative growth with a focus on delivering positive impact for people and the planet. If you're into pioneering the future and doing good while doing business, come join us.

The LSB is part of SC Johnson, a family-owned company and leading manufacturer of household cleaning, home storage, air care, pest control and shoe care products, as well as professional products. Originally founded in 1886 and headquartered in Wisconsin, U.S.A., SC Johnson and the Lifestyle Brands division are at work for a better world.

The Company's Total Rewards package is at or above industry levels. The expected base salary range for this position is between 94,944.00 USD - 124,614.00 USD. Job related skills, experience, education, and location will be considered in setting actual starting base salary. In addition to your base salary and depending on job level, eligibility, and performance, a total package may include profit sharing, a short-term incentive and/or long-term incentives. As a family company, benefits are a key piece of our Total Rewards package as well and we're proud to provide a comprehensive, competitive, and differentiated benefits program that our people and their families value.

THE ROLE

The Sr. Analyst, Customer Supply Chain (E-Commerce) leads the development of supply chain strategies and tactics for eCommerce customers. Focused on identifying supply chain insights to best balance the needs of Lifestyle Brands and assigned customers to deliver the Operating Plan. Responsible for driving efficient supply chain practices to drive growth, service, and profit objectives. Drive the development and alignment of the supply chain strategy via executive engagement with SCJ and Customers. Focus on establishing the Business Process and Functional Capability necessary to deliver superior supply chain and replenishment metrics. Actively partner with Sales and Commercial teams to ensure the supply chain elements are properly integrated into short and long term business planning and serve as the primary liaison between our Sales organization, customers, and operations functions in relation to supply chain opportunities. The goal is to achieve preferred supplier status and deliver against Lifestyle Brands growth and profit objectives.

AREAS OF RESPONSIBILITY
  • Owns Customer Supply Chain Tactics + Strategy; drives the implementation of Lifestyle Brands initiatives at eCommerce customers while also representing the 'voice of the customer' internally to Lifestyle Brands.
  • Leads end to end Direct to Consumer supply chain management including inventory management, reverse logistics, order reconciliation, and process improvements
  • Owns the management and oversight of eCommerce customer chargebacks and shortages
  • Leads the development of analytics, strategies and plans to deliver against On-Time / In-Full Requirements
  • Facilitate customer performance discussions and solutions with a strong focus on OTIF from a service and cost mitigation perspective internally and externally
  • Accountable for Supply Chain Roadmap planning with selected customers; specific Route to Market Operations Flow, Optimizing Costs in the End-to-End Supply Chain and Maximizing Availability
  • Accountable for supply chain and replenishment insights into the internal and external Collaborative Planning + Forecasting for Seasonal and Promos
  • Partners with the Sales Management team to execute against strategic customer development opportunities
  • Supports onboarding and rollout of new eCommerce customers
  • Performs other related duties as assigned

QUALIFICATIONS

Required:
  • 3+ years of experience in Supply Chain related fields
  • Bachelor's degree in supply chain, business, or related field

Preferred:
  • Ability to manage multiple priorities between projects and daily routines
  • Basic computer skills in Word, advanced skills in Excel, BW, SAP and Power Point and preferably in Tableau or SQL
  • ERP experience (SAP preferred)
  • Demonstrated customer facing experience
  • Amazon Vendor Central experience
  • Proactive, decisional, goal and results oriented
  • Assertive, collaborative, and able to work across organizational structures
  • Solid financial analysis ability
  • Negotiation skills
  • Excellent verbal and written communication skills
  • Externally focused - with knowledge of eCommerce and Omnichannel
  • Skilled in supply chain analytics using customer data, demonstrated experience using data to influence customer actions + experience in demand planning + forecasting
  • Demonstrated analytical thinker skilled in problem solving, plan development and priority setting

Job Requirements:
  • Fulltime position
  • Travel up to 15%
  • Remote work is available once a week for eligible employees

Lifestyle Brand (LSB) PERKS: Our values are at the heart of everything we do. Here are a few of the ways we Care like a Mother for every person against dirty:
  • Rockstar health insurance benefits package
  • Jollydays: competitive vacation bundle
  • Generous retirement match + pre-tax savings options
  • 3 Care Days (a.k.a. Volunteer Time-Off) a year, to be a force for good
  • Global Ping Pong Tournament + Prom...you heard that right-- let's dance
  • Remote work is available once a week for eligible employees

Inclusion & Diversity

We believe that being a team of diverse people with different ideas, views and cultures will help us and our business thrive. We are committed to ensuring everyone who works at the LSB feels that they have a real sense of belonging and that they can show up as who they are, be valued, listened to and supported to do their best possible work.

Sure, there's always more that can be done. But together with our team, partners, customers and community, we can make everyone welcome.

Better Together

At SC Johnson, we strive to create a positive, inclusive and unique workplace. We strongly believe SCJ people are able to achieve their best when they can collaborate and work together in person.

Equal Opportunity Employer

The policy of the Company is to ensure equal opportunity for all qualified applicants and employees without regard to race, color, religion, gender, marital status, sexual orientation, national origin, ancestry, age, gender identity, gender expression, disability, citizenship, pregnancy, veteran status, membership in any active or reserve component of the U.S. or state military forces, genetic history or information or any other category protected by law.

Accommodation Requests

If you are an individual with a disability and you need an accommodation or other assistance during the application process, please call our Human Resources department at 262-260-3343 or email your request to SCJHR@scj.com. All qualified applicants are encouraged to apply. Download the EEO is the Law poster for more information.

Company

Lifestyle Brands (aka, the LSB) is a house of like-minded brands under the SC Johnson umbrella, including Method®, Mrs. Meyer’s Clean Day®, Babyganics® and Ecover®. Headquartered in San Francisco with additional operations in Chicago and across Europe, the LSB is home to 650 employees. Together, we act as a force for bold, transformational growth with a focus on delivering positive impact for people and planet. If you’re into pioneering the future and doing good while doing business, join us.

The LSB is part of SC Johnson, a family-owned company and leading manufacturer of household cleaning, home storage, air care, pest control, shoe care and professional products. Founded in 1886 and headquartered in Wisconsin, U.S.A., SC Johnson is at work for a better world.

OUR BRANDS

Method

LSB Method [square]

An image of several different shaped and colour cleaning bottles.

We’re on a mission to put positive change in the hands of every human, with bold, beautiful, future-friendly cleaning.

ECOVER

LSB ECOVER [square]

A bottle of EcoVer being held aloft by a hand

Laundry, dish and cleaning products made to shake up the status quo and start a clean world revolution.

Mrs. Meyer’s Clean Day

LSB Mrs. Meyer’s Clean Day [square]

A selection of the Mrs. Meyer’s bottled and wrapped cleaning products, multicoloured.

A delightful collection of household and personal care products that smell like a garden and clean like the dickens.

babyganics [square]

 

A child-friendly bottle branded with a cartoon frog, designed to attract children.

Parenting is messy business. Babyganics is here to help, with sunscreen, suds, home supplies and, most important, support.

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