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Senior Manager, eCommerce

Employer
Omnicom Media Group
Location
London, GB
Salary
Competitive
Closing date
25 Apr 2024

View more

Sector
Technology
Role
Senior Manager
Contract Type
Permanent
Hours
Full Time

Job Details

About the Role

We're looking for an eCommerce Manager to join our growing activation team embedded into EMEA agency in London. If you're passionate about driving ecommerce growth for a portfolio of global brands - this is the role for you.

The role is combined role across both activation & Strategy. Your focus will be to drive the client's Amazon performance in Europe.

In the role you will work with local agency teams to devise award-winning platform campaigns that leverage all aspects of Amazon's ads ecosystem to build brands and grow sales. You will define the right mix of media channels & tactics on Amazon, across Sponsored Ads/Search, DSP Display, Video, Twitch, Live & Off-Amazon media.

Key Responsibilities
  • Amazon
    • You will know Amazon's Advertising ecosystem inside and out and have a passion for all things Amazon, retail media and eCommerce.
  • Amazon Strategy & Planning
    • Identify new opportunities for growth and efficiencies within Amazon and develop and drive plans that capitalise on these opportunities (incl. advising on leverage of tools & technology)
    • Collaborate with other agency teams where relevant to ensure Amazon media strategies connect with wider Retail Media and Communications Plans for brands
    • Be able to analyse multiple data sources confidently and accurately, highlight the most relevant KPIs for each client, draw key insights and write commentary within the context.
  • Ecommerce Activation
    • Help Clients to plan and develop retail media budgets and KPIs and then help to manage the team to build campaigns execute on the agreed objectives.
    • Provide recommendations to improve sales & margin, through effective retail & marketing planning.
    • Lead quarterly reviews and devise test & learn roadmaps
  • Client Management:
    • Effectively and confidently communicate with clients and internal teams, delivering eCommerce analysis, insight, and strategy coherently to an audience with a broad eCommerce understanding.
  • Team Management
    • Managing a team of 4 eCommerce specialists, owning responsibility for your team's output, acting as the escalation point when required. Coach the team through their annual reviews.

Skills/Technical Capabilities
  • Strong eCommerce experience, ideally including paid search (PPC / Search Engine Marketing), and DSP or programmatic activation.
  • Demonstrate implementation of multi-channel media strategies, advising on the right balance between Amazon search, DSP and other media tactics, in orchestration with organic and retail tactics (portfolio, content, etc.) to maximise sales
  • Enjoy educating clients about all things eCommerce and how optimising search can drive eCommerce efforts
  • Knowledge & experience of performance analysis, forecasting & creating high level & in depth reports
  • Additional language skills would be desirable but not essential (French/ German)

About you

  • Ecommerce activation experience through Criteo, Amazon Advertising Platform (AMS, AMG and DSP), CitrusAD and / or other retail players
  • Strong eCommerce experience, ideally including paid search (PPC / Search Engine Marketing), and DSP or programmatic activation, retailer eCommerce activation / performance display at either a digital agency or client-side and experience with team management.
  • Demonstrate implementation of multi-channel media strategies, advising on the right balance between Amazon search, DSP and other media tactics, in orchestration with organic and retail tactics (portfolio, content, etc.) to maximise sales
  • Strong presentation skills
  • Stakeholder management skills
  • Enjoy educating clients about all things eCommerce and how optimising search can drive eCommerce efforts
  • Good negotiating skills paired with ability to dive deep into performance reporting. Good to have:
  • Knowledge & experience of performance analysis, forecasting & creating high level & in depth reports
  • Experience working with & advising on the implementation of tagging & tracking
  • Additional language skills would be desirable but not essential (French/ Spanish/German/Italian)
  • Ambitious, driven and passionate about all things eCommerce, with an excellent comprehension of how search serves as the backbone of online purchases

About OMD EMEA

At OMD EMEA you will experience a place of work unparalleled with any other; to do the best work in your career. With half of our employees originating from outside the UK, you will join a truly connected culture which celebrates difference and embraces diversity. This is a huge organisation, albeit one with a small agency feel. You will play a key role in developing strong relationships and shared ethos, whilst at the same time benefit from a plethora of career opportunities and training. Undeniably, this is an agency with a grounded sense of belonging and community, one which is social and emotionally-aware. Everything you achieve and learn at OMD EMEA will be exciting and rich in value - everyday will be a new challenge that needs solving!

At OMD, our vision is to be an agency where difference is valued and everyone is able to thrive in a culture of equality, inclusion and belonging. We are committed to providing a truly inclusive environment that reflects today's society, where everyone is able to bring their true selves to work, and where diverse voices and backgrounds are valued, heard, and well-represented.

Company

Omnicom Media Group UK (OMG)

OMG is made up of four distinctive, fully integrated media agencies - OMD UK, MG OMD, PHD and Hearts & Science, all operating as part of a global agency network.

Each agency is enhanced by having access to a range of specialist Group capabilities across digital, data and technology, content, sponsorship and partnerships, and multi-cultural marketing. This support and combined scale helps us to drive best practice, unlock new strategic value, and provide and develop specialist products and services for future scaling and differentiation.

Our specialist capabilities are also specialist agencies within their field: Fuse is a leading Sports & Entertainment partnership agency, Drum is the UK Content Agency of the Year and Unite is a diversity-driven agency, authentically connecting brands with diverse audiences.

 

Omnicom brands

Working at a media agency

Simply put, a media agency takes a client’s messaging for their brand and looks at how best to strategically communicate it to the consumer, taking into account people’s habits and behaviours (when and what they watch, read, listen to, how they buy products etc.). A media agency will typically have many departments that cover each specialist area within this process, all working together to deliver commercially successful, outstanding campaigns for the client.

Working at OMG

OMG is an inclusive community of over 1600 employees. Our people are passionate about media and driving innovation and we’re not afraid of doing things differently here. Inspiring our people and our clients is at the heart of everything we do.

In 2020, we relocated all our agencies into our Bankside headquarters on the Southbank in London. This has opened up new levels of support across the agencies, whilst retaining their independent brilliance and entrepreneurial spirit. For our people, this has also provided great opportunities for mobility within the agencies, allowing them to thrive in different environments.

We are looking for people that welcome and embrace difference, thrive on collaboration, have a positive outlook and match us on our passion for media, innovation, and transformational thinking.

But most importantly, we are keen to meet and hear from people that want to shape the OMG community, that value difference and diverse thinking.

Diversity & Inclusion at OMG

Our vision is to be an agency group where difference is valued and everyone is able to thrive in a culture of equality, inclusion and belonging. We are committed to providing a truly inclusive environment that reflects Real Britain and the cities where we are based, where everyone is able to bring their true selves to work, diverse voices and minority communities are valued, heard and well represented.

At a wider Omnicom level, we have the Omnicom People Engagement Network (OPEN), the umbrella group for all employee engagement groups and activities across Omnicom globally. These groups include gender, ethnicity, LGBTQ+ and disability, and work to foster an inclusive and engaging working environment.

As part of our commitment to creating a truly inclusive environment, we have nine employee advisory groups at OMG and 80 passionate representatives from across our business working collaboratively to develop best in class initiatives and programmes of inclusivity, support and belonging for the business to adopt, either at a Group-wide level or for agencies to deliver through their own diversity and inclusion programmes so that we can strengthen the sense of belonging within OMG.

Disability Advisory Group

OPEN DisAbility’s core objective is to put disability inclusion at the heart of all we do; for our people, our clients, and for consumers. The group works to empower those with visible and invisible disabilities throughout their entire employee life cycle, while at the same time working to create and celebrate inclusive creative outputs for our clients.

OMG Disability are creating a group-wide culture of acceptability and confidence in the disclosure and provision of continuous education to all teams and hiring managers, and we are developing sympathetic and flexible working conditions and practices in the workplace and the home space for everyone at OMG. We are certified Disability Confident Level 2.

Recruitment

We are committed to running a recruitment process free from bias and open to all. Our Be Your Best initiative allows any applicant to contact our Talent Team confidentially to discuss any specific requirements that may help to make the recruitment process as accessible and straightforward as possible.

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