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Quality Assurance Manager

Employer
Mace
Location
Agra, India
Salary
Competitive
Closing date
18 Apr 2024

View more

Sector
Audit
Role
Manager
Contract Type
Permanent
Hours
Full Time

Job Details

At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities and societies across the globe. To learn more about our purpose, culture, and priorities, visit our strategy site.

Within our consult business we harness our unique combination of leading-edge practical expertise and project delivery consultancy to unlock the potential in every project.

The project:

It is a high-end hospitality project in Agra.

Our values shape the way we consult, and define the people we want to join us on our journey, they are:
  • Safety first - Going home safe and well
  • Client focus -Deliver on our promise
  • Integrity - Always do the right thing
  • Create opportunity - for our people to excel.
The quality assurance manager manages the implementation of a quality management system and its effectiveness in meeting business, statutory, legal, and contractual requirements.

Engages with business stakeholders to manage compliance to requirements, supporting a resilient business that manages risks effectively. The role is a key enabler to change and business improvement.

You'll be responsible for:
  • Delivers delegated elements of an annual business plan to time and budget.
  • Manages and facilitates external certification audits.
  • Supports achievement of new certifications where appropriate.
  • Organises and facilitates internal audits in the audit programme.
  • Responsible for conducting audits and producing audit reports.
  • Undertakes investigations and root cause analysis of instances of non-conformance, including the identification of corrective measures and long-term preventative measures.
  • Responsible for reviewing management system content for appropriateness, improvement, and implementation.
  • Participation in the identification of new systems and processes to drive efficiency.
  • Responsible for ensuring information for quality reports is available, accurate and delivered within agreed timescales.
  • Responsible for producing communication articles, plans and communication collateral.
  • Responsible for contributing to all activities reported in management reviews, collating, analysing, and presenting data and key metrics.
  • Provides recommendations for action to mitigate risk and improve management system effectiveness.
  • Provides support to business development activities.
  • Responsible for the development and delivery of training.
  • Monitors performance of a supply chain, including support to suppliers as appropriate through training, guidance, and audits of their QMS capabilities.
  • Works collaboratively towards the common goal of net zero carbon transition and share responsibility for the proactive identification and management of the associated carbon emissions and reductions during the delivery of work.
You'll need to have:
  • Bachelor's degree in civil.
  • Certification in QA/QC.
  • Experience of leading a project of a similar nature
Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all of the criteria, please apply as you may still be the best candidate for this role or another role within our organization.

#LI-Onsite

Company

If you can bring a different perspective to help us shape the cities of tomorrow, take a look at the opportunities we have to join us.

Fortune favours the brave - and so do we

At Mace we empower our people to be collaborative, curious and embrace their entrepreneurial spirits. We aim to attract the best and brightest people, whatever their background, to bring new perspectives to some of the most challenging and inspiring projects around the world.

You might be part of our healthcare team delivering critical hospital care units, or our education team creating schools to inspire our future leaders. You could be a graduate working on the world’s tallest building, or be managing the construction of world-leading cultural landmarks. Whatever your passion, we have an opportunity that will bring out the best in you.

At Mace we want you to feel comfortable from day 1, so for any questions about a career at Mace, including application advice, please contact paul.deaville@macegroup.com for a confidential chat.

Our clients say that it’s our people that make the difference

Our people think harder, do better and go further. Every day at Mace is an opportunity to think and do things differently. We were founded more than 30 years ago, and every day our entrepreneurial culture plays a huge role in our success. We exist to seek out the world’s most interesting projects that challenge and excite us.

We want our employees to thrive and achieve their highest potential. We are passionate about creating an environment that provides opportunities for the most stimulating and fulfilling careers. We encourage innovation and welcome new perspectives by attracting and developing people with diverse talent who inspire our thinking, challenge our solutions and enhance our culture.

At Mace you can deepen your knowledge, expand your skills, see the world and get to work with both inspiring colleagues and influential clients – whatever your passion, we have an opportunity that will bring out the best in you. But don’t just take our word for it; below you can see what some of our people had to say.

Reward and recognition

We invest in our people and provide a strong benefits package, which in the UK includes:

  • 22 days of holiday, plus two ‘Mace Days’ to support work-life balance, bank holidays and December holiday shut down
  • Contributory pension scheme
  • Life assurance
  • Highly competitive maternity and paternity package
  • Reimbursement of professional subscriptions and membership fees
  • Season ticket loan
  • Annual health screening
  • Private medical insurance
  • Dental plan
  • Sponsorship of education schemes (on approval)
  • Continuous on the job training and development
  • Cycle to work scheme
  • Childcare voucher scheme
  • Our international benefit packages are comparable. Please contact our recruitment team for more information.

We know that many parents can face challenges when balancing the demands of work and their home lives. At Mace, we fully support our people when they choose to balance their career with family life. We offer enhanced family leave, as well as options for flexible working and alternative working patterns to support and improve the work-life balance of our employees.

Our performance management and appraisal approach is based on ability and talent. Top performers are recognised for both their contribution to projects and their broader contribution to the business.

At Mace we appreciate the differences that everyone brings to work and we recognise the importance of people being free to be themselves.

Regardless of age, sex, marital status, sexual orientation, disability, race, colour, nationality, ethnic or national origin, religion, or affiliation to any political party, we embrace diversity and believe in creating an inclusive environment where every Mace person is treated equally, fairly and with respect.

We are proud partners of Stonewall’s global diversity champions programme that ensures all LGBT+ staff are accepted without exception at Mace.

Mace’s corporate purpose statement is ‘Redefining the boundaries of ambition’.

Support for disabled employees is provided by:

Our recruitment and HR Teams have undertaken disability awareness training and are eager to provide an inclusive and accessibility experience to job applicants and new colleagues.

Enabled at Mace – employee network. Its aims are to support its members and, to "to raise awareness and remove barriers around disability, neurodiversity and other impairments” to support their aim to create an inclusive and diverse workplace for everyone.

Disability Confident – We are using the requirements of the government scheme to create an inclusive environment for disabled job applicants and existing colleagues.

Clear Assured – an externally verified accreditation around equality, diversity and inclusion practice across our business, driving improvements to our policies, processes and practices.

Recite Me – an assistive technology tool that provides access support to all employees. It is located on our intranet site, our website and job vacancy platform.

Mace are member of the Business Disability Forum, giving access to a wide range of resources and information. Our line managers have access to their confidential support line.

ClearAssure

Silver Clear Assured Award

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ridi - Recruitment Industry Disability Initiative Awards 2021 - Highly Commended Category

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