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Process Lead - Asset Reconciliations

Fidelity International
Gurgaon, India
Closing date
19 Apr 2024

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Project and Program Management
Contract Type
Full Time

Job Details

About the Opportunity
Job Type: Permanent

Application Deadline: 19 April 2024

Job Description

Title: Process Lead - Asset Reconciliations

Department: Reconciliation and Product management

Location: Gurgaon

Level : 4

We're proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the world. So, join our team and feel like you're part of something bigger.

Department Description

Reconciliation and Product management is responsible for the receipt and payment of monies to / from investors / intermediaries and the reconciliation of cash and stock positions for Fidelity's European based funds and FundsNetwork fund supermarket business. In addition, Reconciliation and Product management includes the processing of fund distributions, tax & interest accrual processing and various other control related activities for Customer Services.

The successful candidate, as a member of the Reconciliation and Product management Team will be responsible for supporting the growth of the Reconciliation and Product management based in the India Service Centre. This role is responsible for ensuring that appropriate client money regulations and controls on customer assets are adhered to and best practice standards are maintained across all activities, particularly in the protection of customer assets and client monies.

Purpose of the Role

The objective of this role is to support Reconciliation and Product managementby providing the best possible service to our customers by responding appropriately to the changing regulatory framework and business priorities. By virtue of having in-depth knowledge of all related aspects of the process within the team, an individual in this role, as Process Specialist, would be able to define and support customer centric solutions, with focus on protection of client monies and assets within the FCA's (UK Regulator) prescribed rules and regulations, as well as meet all expected and defined deadlines within agreed service standards.

Client Assets, by virtue of having in-depth knowledge of the process / procedures / system, will in addition to contributing to the business as usual working and processing activities, also act as a single point of contact for any team related technical issue, especially around client assets. The candidate will also be expected to work closely with the Technical Support and Client Money Operational Support Functions to assist with the delivery of tactical and strategic initiatives for the team specifically as a whole. This may require building an increasing awareness of FCA's regulatory requirements on protection of client monies and assets through training, workshops, assisting with process improvements within the team and other Reconciliation and Product Management teams with focus on making processes more automated and straight through, reduced regulatory risk and enhanced controls, being engaged in projects along with operational areas and providing expert inputs to ensure timely and quality delivery on projects.

Key Responsibilities

  • To be able to perform and support timely automated reconciliation of client assets along with Pricing reconciliation.
  • Identify and address potential shortfalls / surpluses in client money bank reconciliations and ledgers to avoid client money breaches.
  • To perform timely reconciliations of Third Party deals on a daily basis, in order to enable timely settlements to Fund Providers
  • To update and maintain the ledgers, including recoding reasons for outstanding items over a set period.
  • To create correcting journals / cashbook keyings for reconciliation purposes.
  • To investigate & follow up on outstanding items with other departments within Reconciliation and Product Management as well as other departments in UK, Luxembourg, Germany, Hong Kong, etc. This includes monitoring of departmental mailboxes and timely action on emails received, especially impacting Client Money/Assets.
  • To ensure regulatory knowledge is regularly updated and maintained. Work with Technical Support to build awareness around the protection of client money and assets per the FCA's prescribed rules and regulations.
  • To ensure knowledge of the products & procedures within Fidelity and also within the Financial Market is maintained and updated regularly. Understands, articulates and implements best practices related to their process / task. Communicates effectively across all levels.

Experience and Qualifications Required

  • B.Com or an equivalent bachelor's degree from a recognised university.
  • Around 3-5 years of relevant work experience preferably in financial services. Experience in reconciliations will be an added advantage
  • Strong analytical skills with attention to detail.
  • To be able to prioritise and organise effectively to ensure deadlines are met.
  • Demonstrates a high level of commitment to improving customer service / processes internally.
  • Excellent communication skills.
  • Good computer skills with knowledge of MS Word, Excel and Power Point. Sound knowledge of Autorek & AS 400 is required.
  • A flexible approach with an ability to work with other departments in the organisation.
  • Ability to remain highly motivated and focused towards the key measurements.
  • Team player who is also self-motivated and can work independently.
  • Adaptable to changing business needs - a team player with a flexible approach and the ability to multi-task.
  • Energetic & enthusiastic and a supportive and proactive team player.
  • A good understanding of the FCA Client Money regulations will be an added advantage.
  • Energetic & enthusiastic and a supportive and proactive team player.
  • Working knowledge of various teams within the Function / Department.

Feel rewarded

For starters, we'll offer you a comprehensive benefits package. We'll value your wellbeing and support your development. And we'll be as flexible as we can about where and when you work - finding a balance that works for all of us. It's all part of our commitment to making you feel motivated by the work you do and happy to be part of our team. For more about our work, our approach to dynamic working and how you could build your future here, visit

For more about our work, our approach to dynamic working and how you could build your future here, visit


Looking after you and your future

Here at Fidelity International, we care about people. You’ll have the freedom to take control of your career while we support your development in an environment surrounded by smart, passionate people. Simply because we believe that growth is key for long-term success. That’s why we provide regular training, mentoring and networking opportunities across the business - to support you and hone your skills as you progress within your current role and beyond. Our end goal is to help one another achieve the best personal and business outcomes.

We invest in you

Helping our people develop is at the core of our business. We believe that everyone should have the freedom to move in a direction that feels right for them. Career development isn’t a simple training course, or a qualification – it’s about satisfying curiosity and every individual’s goals, both professional and personal. We constantly look for new ways to help our people enjoy a fulfilling and long-term career at Fidelity.

What we have to offer

Depending on your location and job role, we offer benefits that are flexible and adaptable to your life stages, career and family circumstances. The benefits are designed to benefit both you and your family with support for physical, financial and emotional wellbeing.

Healthcare, medical checks and helplines - benefits to support mental and physical well-being for you and your family

Pensions, savings and discounts - retirement and savings that provide for your future

Life cover, company sick pay and family leave - financial protection that offers piece of mind should the unexpected occur

Our differences make us stronger

If you work here, you’ll find that we care deeply about creating a supportive place where all our people feel valued and free to be themselves. For us, commitment to Diversity and Inclusion is not only right, it’s critical for a healthy culture and leads to better business outcomes. That’s why we have an environment where all our differences are welcomed and celebrated.

Over the years, we have made huge progress on Diversity and Inclusion. But we are dedicated to improving and will continue to progress on creating an environment that reflects the full diversity of the communities where we work, and on making sure that all our people feel they belong.

Our strategy

We have set three company-wide priorities for our global Diversity and Inclusion strategy:

Diversity - Increase the diversity of people at all levels of our organisation

Inclusivity - Strengthen our inclusive culture where everyone’s voice is heard

Reputation - Enhance our presence with clients and communities as an inclusive company

How we encourage inclusion and diversity

At Fidelity, we value and respect all the differences that make us who we are, including: age, cultural background, ethnicity and race; disability and mental health, gender, gender identity and expression, sexual orientation, and social background. Our activities focus on these global priorities:

Cultural diversity

With 46 offices across 27 countries, we have a wonderfully diverse community and have respect for different cultures, nationalities, ethnicities and beliefs.


We are committed to improving accessibility and enablement for our employees with different abilities and health conditions.


We are dedicated to achieving a greater gender balance and narrowing the gender pay gap.


We embrace our LGBT+ employees and communities, and support people to express their sexual orientation and gender identity at work.

Fidelity for Everyone

Each of our regions has a Fidelity for Everyone network which aims to involve our people in supporting and strengthening inclusion and diversity through speaker events and activities. We also host networking events and provide opportunities for people to let us know how we can improve.

Here’s how we support and encourage accessibility and enablement:

  • Signatory of The Valuable 500 to make disability a business leadership issue
  • Enable disabled employees and job candidates to perform to the best of their ability through making reasonable adjustments
  • Our Mental Health Champions promote an open culture around mental health
  • Celebrate business success stories of our disabled role models
  • Uphold best practice digital accessibility standards for employees and customers

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