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Head of Product - Demand

Employer
dunnhumby
Location
London, United Kingdom
Salary
Competitive
Closing date
18 May 2024

View more

Sector
Data Science
Role
Senior Manager
Contract Type
Permanent
Hours
Full Time

Job Details

dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First.

Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail - one of the world's most competitive markets, with a deluge of multi-dimensional data - dunnhumby today enables businesses all over the world, across industries, to be Customer First.

dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro.

We are looking for a Head of Product-Demand to define and drive the overall Media Product Agenda for Demand. This role will report into Retail Media Chief Product and Technology Director. You will leverage your deep Media and AdTech experience to work on Tesco retail media platform, which enables CPGs and agencies to buy Tesco Media inventory across different channels whether online, in-store or offsite on a self-serve basis and enable a truly omni-channel experience and connected retail.

You will be here to inspire, lead and line manage the product team and work with design and engineering counterparts to advance best practices and processes that enable an agile, customer-focused, data drive product organization and an agile engineering organization. We operate a data-led, agile product-based approach - balancing the delivery of ambitious change with our commitment to the highest possible standards of security, availability, and performance.

What you'll be working on
  • Define vision and roadmap for all Demand products across Online, Offsite and Stores. This includes but not limited to enabling advertisers to buy sponsored products, display and video formats on Tesco Web site, App and Stores, as well as offsite partners.
  • Set the product strategy and roadmap for Media Product - Demand and inspire, lead and line manage a team of high-performing product managers to ensure products are defined, designed and managed well end-to-end
  • Deliver best in class retail media buying platform that enables advertisers and their agencies to easily access, discover, select, purchase and optimise multiple Tesco Media inventory types. This includes surfacing the relevant audiences and placements for an advertiser to select based on their marketing objectives, ensuring efficient approval and optimisation workflows throughout the campaign lifecycle.
  • Be data driven, identify patterns and trends, define and implement improvements to drive key media revenue and adoption metrics while improving the efficiency and usability of our products and services.
  • Design, execute and evaluate experiments to test any new feature, fail fast, Innovate at its best.
  • Monitor the competitive landscape to help inform strategic alliance and partnership planning, as well as identify broader new product and commercial opportunities
  • Conduct market research to identify trends and make informed decisions.
  • Lead and inspire a global team of product managers, designers and work closely with the engineering team on execution strategies to achieve the product vision
  • Communicate Product strategy and the relevant metrics of success to the Retail Media Leadership
  • Work closely with Head of Products in the media space (Supply, Measurement and Insights), media sales, operations and strategy team
  • Develop and deliver presentations at industry events, develop playbooks and collateral for our products and services, and write white papers and blogs to establish Tesco Media position as industry thought leaders.
  • Manage risk effectively, provide visible and consistent leadership on Values and Code of Business Conduct and act where you see issues. Protect our team by ensuring they have the skills and training needed
  • Possess strong analytical skills and collaboration abilities

What we expect from you
  • A strong track record of successfully delivering a product vision, across a multi-year strategy, and transformation within a client-centric and commercially minded B2B software company
  • Broad experience of working in the media, retail media and/ or CPG industry in a similar role
  • Knowledge of the advertising technology ecosystem
  • Delivered differentiated media products, built extensible platforms working with diverse set of stakeholders within and outside the organisation
  • Extensive experience in global media alliances and partnerships
  • Bachelor's degree or equivalent in a relevant subject
  • Desirable skills include: Experience in working in a global role and creation of thought leadership


What you can expect from us

We won't just meet your expectations. We'll defy them. So you'll enjoy the comprehensive rewards package you'd expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.

You'll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.

And we don't just talk about diversity and inclusion. We live it every day - with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. For an informal and confidential chat please contact stephanie.winson@dunnhumby.com to discuss how we can meet your needs.

Our approach to Flexible Working

At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.

We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.

For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)

Company

Most companies merely meet expectations. dunnhumby defies them, using big data, deep expertise and AI driven platforms to decode human behaviour and habits. We thrive on the unknown, applying emerging technology to innovative software platforms and creative media solutions – and challenging convention every step of the way. As a result, in just over 30 years, we’ve improved the lives of nearly one billion customers and counting, all by making it easier for businesses to put the Customer First.

Who we are

dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First.

Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers.

You’ll be part of a community, develop friendships and enjoy inspiring and challenging work. We hire diverse and interesting people who help each other succeed. We continuously seek to build an environment of inclusion, equality and respect because we know that will make us the best business we can be.

We believe that learning and development never stops. Collaboration, creativity and innovative thinking are all rewarded with extra responsibility, a variety of new challenges, and career mobility, as well as competitive salaries and a performance-based bonus scheme.

FLEXIBLE WORKING AT DUNNHUMBY

We’ve implemented refreshed flexible working policies, process and culture to encourage a more flexible working environment.

In November 2019, dunnhumby introduced a flexible working statement to all our new job adverts globally.

By introducing this statement, we not only sought to showcase our inclusive working culture to attract the brightest and best people to dunnhumby, but we also wanted to reflect our flexible working approach which signals us as an employer of choice. We believe flexible working arrangements bring various benefits including a positive impact on productivity, increased motivation and an improved work-life balance.

Our flexible working statement:

“At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. We believe that you will do your best at work if you have a work-life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.”

We feel it is important as a business to create an agile workforce with a culture that doesn’t focus on when and where you work, but rather values output and rewards where objectives and goals are met and exceeded.

We all lead busy lives that don’t always fit around the conventional 9–5.30pm. We believe a workplace needs to work for you, and we want to enable that.

Diversity and Inclusion

We are really proud of our diversity and inclusion strategy as it demonstrates clearly our commitment to embedding real change.

Our strategy is made up of three parts:

Inclusive Leaders

To fulfil this, we have created a strong governance structure around our Employee Network groups (ENG’s), including senior sponsorship for each group. Our leaders will have renewed accountability for role-modelling inclusive behaviours and are expected to actively champion inclusion through their business practices.

Inclusive Behaviours

We will be resetting the expectations of all employees on what it means to work inclusively through an inclusive behaviour learning programme. This will help us to infuse our ways of working with inclusivity and help us to demonstrate the benefits of diverse perspectives through innovation and creative problem-solving.

Inclusive Policies and Processes

We have committed to a thorough review of all our people policies through the lens of inclusion and are more employee-led, increased transparency around our talent processes (including pay, performance and promotion measures), and measuring our progress here through data.

All of our D&I work combines to help us fulfil this strategy over the next three years and has been signed off by the Exec.

Our Values

Our values are:

  • Passion
  • Curiosity
  • Courage
  • Collaboration

Our values are more than four words on a page. They are the force that drive us each day and together they create our unique culture, which we think makes us a great place to work. It’s dunnhumbians who are Passionate people who always start with the Customer, who are ambitious and decisive, listen, understand, innovate and explore, and who work together to grow one dunnhumby.

BENEFITS AT DUNNHUMBY

List of all the benefits that dunnhumby are offering their employees. Benefits may vary depending on role, location and length of service.

  • On Site Gym
  • Flexible Benefits
  • Social Benefits
  • Internships
  • CSR
  • Alumni programme

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