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Technical Sales Support Engineer (hybrid or remote)

Employer
RS Group
Location
Warsaw, PL
Salary
Competitive
Closing date
7 Jun 2024

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Job Details

Technical Sales Support Engineer with Polish and English

We are also open to candidates from outside Warsaw who would be interested in working remotely.

Elevate your career with RS Components, where technical support is a game-changer. We pride ourselves on offering exceptional service to our B2B customers, combining technical expertise with a commitment to excellence.

If you have a strong technical background, excellent communication skills, and a passion for delivering outstanding customer experiences, we want you on our team. Join us as a Technical Support Engineer, collaborating with a high-performing team to address diverse customer inquiries via email, phone, and live chat.

Your role will require expertise in automation, mechanics, electronics, and more. Be part of a dynamic team that prioritizes service excellence and professional support. Ready to make a difference in the world of technical support? Apply now!

What you will enjoy doing to be successful in this role:

Empower our customers with unparalleled technical guidance through telephone, email, and live chat interactions. Foster connections with suppliers, the RS Pro team, and Product Managers to expand knowledge and build confidence, actively contributing to the growth of RS Pro.

Become a catalyst for knowledge enhancement within RS Components, providing training for colleagues to elevate their skills. Align with our vision, actively engaging in set activities and goals, while infusing fresh ideas and initiatives into the department.

Take charge of driving sales-oriented and marketing activities, showcasing your initiative and adaptability. Actively participate in exhibitions and customer/supplier visits, showcasing our commitment to excellence.

Collaborate seamlessly with local product and supplier managers, creating a synergy of knowledge and best practices. Your role is more than a job; it's an opportunity to be a driving force in our dynamic team. Join us and make a lasting impact at RS Components.

If you have the following skills and experience, we want to hear from you:
  • Good level of English and fluent Polish.
  • Qualifications in automation engineering, mechanical engineering, electronics technology, electrical work, or similar.
  • Engineering or technical education background demonstrating depth of knowledge.
  • Strong analytical capabilities with a logical and structured thinking approach.
  • Exceptional communication skills, particularly adept at conveying complex information, data, and guiding action based on process/systems activities and analysis.
  • Commercial acumen and a results-oriented mindset.

The Extras You'll Get

At our company, we believe in not only providing a fulfilling career but also ensuring your well-being and personal growth. When you join our team, you'll enjoy a range of benefits designed to enhance your work-life balance and nurture your development. Here are some of the enticing extras you can expect:
  • Private Medical Care: Your health is important to us. Access comprehensive private medical care to keep you in the best shape.
  • Subsidy for Multisport Card: Embrace an active and healthy lifestyle with our subsidy for a Multisport card, supporting your holistic well-being.
  • Lunch Card: Savour the convenience of a lunch card, making your workdays more enjoyable.
  • Holiday Allowance: Take advantage of a holiday allowance when you decide to recharge and rejuvenate by taking two consecutive weeks off.
  • Employee Referral Scheme: Connect and flourish within our internal referral program. Your network becomes a catalyst for personal and professional growth, and you'll be rewarded for it.
  • Partially Subsidized English Language Lessons: Broaden your horizons and enhance your skills with partially subsidized foreign language lessons. We support your journey to acquire new language skills.
  • Annual Bonus: Your dedication and achievements are recognized with an annual bonus. We celebrate your hard work and success.

These benefits are just the beginning of what you can experience when you join our team. We aim to provide you with an environment that fosters diverse perspectives, innovation, and personal well-being.

We are RS

At RS we've been solving engineering problems for over 80 years: big ones, small ones, easy and difficult ones. We turn the 'what ifs' into the 'why nots', the impossible into the possible.

Our purpose? Making amazing happen for a better world.

We offer service and product solutions. We send out a parcel every 2 seconds, to over 130 countries. We provide over 700,000 in-stock and over 3 million unstocked products to more than 1.2 million customers.

We want people like you, as you are curious about things, you like doing things differently and also in a human way with empathy. Because that's exactly how we partner with people - our customers, suppliers, colleagues and communities - to solve problems.

We'll also invest in your development and wellbeing - because building a more diverse and inclusive culture, being ethical, responsible and committed to our Environment, Social and Governance (ESG) action plan is at the heart of everything we do.

Come and join us - and we'll help you to think big, do more and unleash your brilliance, so you do amazing things too.

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