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Data & Insight Analyst

Irwin Mitchell LLP
Closing date
19 Jun 2024

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Job Details

We're a national law firm with a local reach. Our philosophy is 'Expert Hand, Human Touch' - something you'll find in the way we work with our clients and how we support our teams. But we're more than just a law firm - we're a team of people working together to help individuals and businesses navigate life's ups and downs. Working here you'll feel a part of our friendly and inclusive environment.

We'll value you for who you are and what you bring. We support each other and push boundaries to achieve incredible things and make a real difference to our clients and communities.

We're always looking to support our colleagues in working in a way that best works for them. Please speak to one of our Talent Acquisition Team to find out more information about our flexible working arrangements.

Your Role and What You'll Be Doing

Your Role

Our vision is to put data and insight at the heart of everything we do, to unleash its potential across the business and enable data led decision-making that will increase the value of our services to clients, colleagues, and communities.

Working as a Data and Insight Analyst you will be an integral member of our Data team, responsible for delivering quality insight from our data, providing insight tools, analysis and MI which improve commercial understanding and solve operational challenges in order to improve our financial and operational outcomes and support the delivery of sustainable, predictable, profitable growth across the Group.

What You'll Be Doing

Business Delivery
  • Operate as a key member of the Analytics team, to provide analysis which will support the delivery of key trading metrics and drive key performance outcomes.
  • Play an important role in the continual improvement of our visualisation reporting and migration to Power BI and working within a Azure cloud platform.
  • Take a proactive approach to delivering weekly and monthly BAU reporting, and deep-dive analyses that provide business insights. Take advantage of in house analytics tools, visualisations, data quality measures and business knowledge to improve reporting, whilst developing personal skills set.
  • Support the Insight team in creation of insight solutions and providing analysis which drives a culture of compliance, best practice and operational excellence on key processes.
  • Identify continuous improvement opportunities to drive efficiencies and to enable improvements in our operational efficiency and gross contribution.
Business Projects
  • Support the Analytics team delivery of key business initiatives which drive improved performance and profitability across the division through the appropriate and creative application of analytic methods.
  • Work with business leadership teams to provide relevant insight on projects, supporting the Data team in offering a range of solutions to analytic problems and help to guide good data practice.
  • Utilising deep-dive analysis, identify opportunities for business improvement and help influence those business stakeholders to make changes accordingly.
Support development of Data and Analytics Capability
  • Support Irwin Mitchell's wider data strategy through engagement in relevant projects and forums
  • Support the continual improvement of knowledge of modern visualisation through Power BI and working in a cloud environment
  • Interface with all relevant teams across Irwin Mitchell in relation to provision of financial insight and BI, taking opportunities to support efficiencies and improvements to the ways of working of the team and wider business
  • Investigate and identifying root causes of data issues including system processes. Work with the wider team to create recommendations to improve and work with stakeholders across the business in order to deliver.

About You

  • Analytical skills with ability to evidence strong skills in analysis driving insight and action
  • Experience of working with Power BI to deliver visualisations in previous organisations
  • Microsoft Office skills (especially Excel) with an ability to become familiar with firm-specific programs and software
  • Operational excellence focus - drive for service excellence, process and people efficiency
  • Excellent organisational and project management skills
  • Knowledge of SQL and understanding of relational databases
  • Ability to quickly pick up and understand complex business process's/issues.
  • Ability to review, propose and improve processes and ways of working to improve commercial outcomes

Our Benefits - What We Can Offer You

  • Flexible working options - Make work fit around your life, not the other way around.
  • 25 days holidays as standard plus bank holidays - You can 'buy' up to 35hrs of extra holiday too
  • Generous and flexible pension schemes.
  • Volunteering days - Two days of volunteering every year for a cause of your choice (fully paid)
  • Westfield Health membership, offering refunds on medical services alongside our Aviva Digital GP services.

We also offer a wide range of well-being initiatives to encourage positive mental health both in and out of the workplace and to make sure you're fully supported to work in a way that best suits you. This includes our Flexible by Choice programme which gives our colleagues more choice over how they wish to work subject to role and client requirements.

We have recently been ranked in the Best Workplaces for Wellbeing for Large Organisations for 2023!

Our responsible business programmes are fundamental to who we are and our purpose. We're committed to being a diverse and inclusive workplace where our colleagues can flourish, and we have established a number of inclusion network groups across our business to support this aim.

Our commitment to Social Responsibility, community investment activity and tackling climate change is a fundamental part of who we are. It's made up of four strands: Our People, Our Community, Our Environment and Our Pro Bono.

Additional Information

As part of the Irwin Mitchell Group's on-boarding process all successful applicants are required to complete the group's employment screening process. This process helps to ensure that all new employees meet our standards in relation to honesty and integrity therefore protecting the interests of the Group, existing employees, clients, partners and other stakeholders.

Depending on the role you apply for we may carry out checks that will establish your eligibility to work in the UK, and criminal record check and financial checks with a credit reference agency will also be undertaken.

The employment screening process will fully comply with Data Protection and other applicable laws.

Irwin Mitchell LLP is an equal opportunity employer.

If the role is homeworking you will be assigned to your closest office and travel may be required in line with business need to that office


Expert Hand.
Human Touch.

At Irwin Mitchell, we pride ourselves in understanding people.

We’re a national law firm with a local reach. Our philosophy is ‘Expert Hand, Human Touch’ and you’ll find that reflected in our working environment.

Working At Irwin Mitchell

If you’re looking for the next step in your career, we’ve got great opportunities here. We’re one of the largest and most respected law firms in the UK, and it’s not just solicitors we’re looking for either, you’ll find all kinds of non-legal business support roles too.

Whichever team you join, working here you’ll feel a part of our friendly and inclusive environment. We support each other and push boundaries to achieve incredible things, and make a real difference to our clients and communities. Whatever your role, you’ll have the chance to develop professionally and have your say.

The work we do has been recognised in the awards we’ve won. We’re committed to being even better, and our awards help to show we’re on the right track.


It’s in our DNA to value people for who they are and what they bring. We’re committed to creating a diverse and inclusive culture where our people can flourish and celebrating our differences is a key part of that.

We’re proud of our work on the Disability Confident scheme, on the Race At Work Charter and as Stonewall Diversity Champions. We also have a range of networks for LGBT+, disability, generations, gender, social mobility, ethnicity, faith and culture to celebrate our people and to enable everyone to thrive.

Flexible by Choice

We recognise that the office 9-5 isn’t for everyone. That’s why we’ve introduced ‘Flexible by Choice’.

Whether it’s working from home, in our offices, or a combination of the both, we trust each other to support our clients, colleagues and communities at the right time, in the right way.

Our Community

We also offer a huge number of well-being initiatives to encourage positive mental health both in and out of the workplace as well as flexible working options to ensure that you are fully supported to work the way that best suits you. Our social responsibility programme is fundamental to who we are.

The Human Touch That Matters To You

In September 2019 we launched our human touch campaign. It focused on the emotional transitions our clients go through and the role our colleagues play in supporting them when they need more than just expertise. We wanted to create a marketing campaign that dared to be different and we believe that it was made by the most inclusive production team ever. It’s the perfect example of our three strategic pillars coming together and Life at Irwin Mitchell is a continuation of this, which reinforces why our culture is truly unique.

We sat down with people from different backgrounds and with different experiences to find out what it’s really like to work here.

They spoke openly and honestly about their careers, their clients and the human touch that matters to them. You can watch all our stories on one playlist by clicking on the video, or you can read our case studies on our careers website.

A selection of awards and accreditations gained by Irwin Mitchell

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