Skip to main content

This job has expired

You will need to login before you can apply for a job.

Manager CPO Change & Innovation - Payroll

Fidelity International
Gurgaon, India
Closing date
31 May 2024

View more

Finance and Accounts
Contract Type
Full Time

Job Details

About the Opportunity
Job Type: Permanent

Application Deadline: 31 May 2024

Job Description

Title Manager - CPO Change & Innovation (Payroll)

Department CPO Change & Innovation

Location Gurgaon, India

Reports To Associate Director - Change Oversight & Analysis

Level 5

We're proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the world. So, join our CPO Change & Innovation team and feel like you're part of something bigger.

About your team

Our CPO Change and Innovation team is a centralized global team supporting the Chief People Officer in driving change and innovation within CPO. This includes ensuring we prioritise the right initiatives to drive forward our people strategy and meet the needs of Fidelity's global businesses, and working closely with a broad range of solution providers including Technology, Business Change, and Process Simplification teams to ensure initiatives are successfully implemented and embedded. These can include global programmes that enhance the employee experience, drive diversity and inclusion and develop our culture, as well as regulatory initiatives, operational transformation programmes, and small scale enhancements that improve the way we operate.

About your role
As a CPO Change Analyst, you will be required to work with people across CPO and beyond, to provide change analysis support and training across a variety of change initiatives in the CPO portfolio. Your primary focus over the next 18 months will be to fulfil this role within the Payroll Transformation programme. Whereby, you will develop a deep understanding of the new end-to-end payroll processes, and the key connections and dependencies within these processes to ensure payroll activities run efficiently and cost-effectively on a global scale.

Your key responsibilities will be:
  • Analysing, mapping and maintaining the new end-to-end payroll processes during each phase of the region by region rollout, ensuring any country specific process exceptions and requirements are included.
  • Utilising your knowledge of these processes to identify, develop and deliver detailed training and guidance to the Payroll team, including maintaining all key process and communication documentation. Whilst evaluating the effectiveness of the training program to identify areas for improvement.
  • Collaborating with Payroll teams, CPO departments, and other relevant stakeholders to gather information, provide regular communication and ensure alignment between payroll processes and training efforts.
  • Providing change analysis support on a variety of CPO change initiatives, whilst ensuring alignment of changes to the CPO people priorities and strategic roadmap
  • Conducting change impact assessments and supporting the triage process for all new ideas raised across CPO, to ensure the highest value outcomes are identified, prioritised and delivered.
  • Facilitating workshops on processes, data and system requirements with working groups across regions
  • Collaborating and building relationships with our key stakeholders - CPO, Technology, Business Change & Process Simplification

About you

With experience in change and process analysis, training and agile ways of working, you're the specialist we need. You have:
  • Experience of providing change analysis support on a wide variety of initiatives
  • Excellent communication and presentation skills, with the ability to train and influence diverse audiences.
  • Able to undertake process analysis and produce documentation that is easy to understand
  • Experience of working with stakeholders across regions to develop and gain agreement to adopt new functionality, processes or ways of working. Communicating changes effectively across wide stakeholder communities.
  • Faciliated requirement workshops and demos with stakeholders across functions and regions
  • Able to work independently and manage multiple change initiatives simultaneously.
  • Experience in supporting agile delivery teams in backlog refinement, prioritisation and sprint management.
  • Understanding of end-to-end payroll processes/or equivalent

Feel rewarded

For starters, we'll offer you a comprehensive benefits package. We'll value your wellbeing and support your development. And we'll be as flexible as we can about where and when you work - finding a balance that works for all of us. It's all part of our commitment to making you feel motivated by the work you do and happy to be part of our team. For more about our work, our approach to dynamic working and how you could build your future here, visit

For more about our work, our approach to dynamic working and how you could build your future here, visit


Looking after you and your future

Here at Fidelity International, we care about people. You’ll have the freedom to take control of your career while we support your development in an environment surrounded by smart, passionate people. Simply because we believe that growth is key for long-term success. That’s why we provide regular training, mentoring and networking opportunities across the business - to support you and hone your skills as you progress within your current role and beyond. Our end goal is to help one another achieve the best personal and business outcomes.

We invest in you

Helping our people develop is at the core of our business. We believe that everyone should have the freedom to move in a direction that feels right for them. Career development isn’t a simple training course, or a qualification – it’s about satisfying curiosity and every individual’s goals, both professional and personal. We constantly look for new ways to help our people enjoy a fulfilling and long-term career at Fidelity.

What we have to offer

Depending on your location and job role, we offer benefits that are flexible and adaptable to your life stages, career and family circumstances. The benefits are designed to benefit both you and your family with support for physical, financial and emotional wellbeing.

Healthcare, medical checks and helplines - benefits to support mental and physical well-being for you and your family

Pensions, savings and discounts - retirement and savings that provide for your future

Life cover, company sick pay and family leave - financial protection that offers piece of mind should the unexpected occur

Our differences make us stronger

If you work here, you’ll find that we care deeply about creating a supportive place where all our people feel valued and free to be themselves. For us, commitment to Diversity and Inclusion is not only right, it’s critical for a healthy culture and leads to better business outcomes. That’s why we have an environment where all our differences are welcomed and celebrated.

Over the years, we have made huge progress on Diversity and Inclusion. But we are dedicated to improving and will continue to progress on creating an environment that reflects the full diversity of the communities where we work, and on making sure that all our people feel they belong.

Our strategy

We have set three company-wide priorities for our global Diversity and Inclusion strategy:

Diversity - Increase the diversity of people at all levels of our organisation

Inclusivity - Strengthen our inclusive culture where everyone’s voice is heard

Reputation - Enhance our presence with clients and communities as an inclusive company

How we encourage inclusion and diversity

At Fidelity, we value and respect all the differences that make us who we are, including: age, cultural background, ethnicity and race; disability and mental health, gender, gender identity and expression, sexual orientation, and social background. Our activities focus on these global priorities:

Cultural diversity

With 46 offices across 27 countries, we have a wonderfully diverse community and have respect for different cultures, nationalities, ethnicities and beliefs.


We are committed to improving accessibility and enablement for our employees with different abilities and health conditions.


We are dedicated to achieving a greater gender balance and narrowing the gender pay gap.


We embrace our LGBT+ employees and communities, and support people to express their sexual orientation and gender identity at work.

Fidelity for Everyone

Each of our regions has a Fidelity for Everyone network which aims to involve our people in supporting and strengthening inclusion and diversity through speaker events and activities. We also host networking events and provide opportunities for people to let us know how we can improve.

Here’s how we support and encourage accessibility and enablement:

  • Signatory of The Valuable 500 to make disability a business leadership issue
  • Enable disabled employees and job candidates to perform to the best of their ability through making reasonable adjustments
  • Our Mental Health Champions promote an open culture around mental health
  • Celebrate business success stories of our disabled role models
  • Uphold best practice digital accessibility standards for employees and customers

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert