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Brand Leader (Concession Manager) - FT - Bloomingdale's Aventura

Employer
AllSaints
Location
Aventura, US
Salary
$23/hr - $24/hr
Closing date
31 May 2024

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Sector
Retail and Wholesale
Role
Manager
Contract Type
Permanent
Hours
Full Time

Job Details

THE ALLSAINTS TEAM
At AllSaints we are in the business of feelings - making our customers feel cool and confident. If, like us, you believe in the power of a great outfit, we'd love to talk to you.

We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards.

We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this.

THE ROLE
The Concession Manager is an important role within our retail operations. You are responsible for the overall accountability of the success of our store. You will own the in store customer journey, the financial targets and delivery of business critical updates into the stores which are designed to drive sales.

You'll be spending the majority of your time on our busy shop floors, creating fun environments, while engaging team members and customers alike with your positive influence and energy. Upskilling and equipping team members with the available tools to succeed through clear communications and interaction will be key to delivering sales targets.

Our stores are fast paced and constantly moving forward, and as store manager you'll need lots of energy, passion and tenacity to deliver brand expectations.
WHAT WILL I BE DOING?
  • You will equip and incentivise your team with the latest product knowledge, brand strategies and people updates empowering them to deliver a great in-store experience
  • You hold responsibility for the development of your team. By hosting annual appraisals for all team members, you will recognise and highlight achievements as well as identify areas of improvement, setting the objectives for each individual's needs
  • Effectively plan and deliver monthly floor sets, promoting our new collections and driving sales across all product categories.
  • You will lead floor walks, occasionally at director level, with full understanding of your business, KPI performance and with reasoning behind any commercial decision
  • With support from your District Manager and the relationships built with brand support, you own all areas of your business. From customer experience, stockroom operations and HR policies to payroll, profit protection, health & safety and recruitment - this is your show!
  • One management team - you set the expectations, occasionally stepping into other roles to upskill and present on the spot feedback to drive the business forward
  • With the support of our reporting technologies, you walk our shop floors on a daily basis 'through the eyes of our customers', maximising on all trade opportunities, identifying and reacting to risks at the earliest stage with pace
  • Responsible for ensuring your management and Stylist teams adhere to wardrobe and grooming guidelines and operational excellence - you are a model store, showcasing achievements and the pride of team through our Google platforms
  • Awareness and handling of all employee related matters in store, you will work alongside your HR advisor to resolve issues in a timely and effective manner
WHAT SKILLS DO I NEED?
  • You are customer and team centric and will have excellent people management skills; You strive to get the best from your team, identifying strengths and ability to put the passion of individuals before the task at hand. You have a proven ability to grow our talent with strong examples of team development and progression
  • Your enthusiasm and presence is felt across the store and through your team (even when you are not there). You possess strong relationship management skills, creating fun and inviting environments for both team and customers - you're a natural host of the party
  • An active profile of the brand, you network with confidence, building positive relationships with peers and brand leadership alike - you're on the radar
  • Tenacity and belief to succeed - you aim high, setting challenging targets and deadlines for your team to work toward. You have the winning mentality that your team aspire to
  • Strong business acumen - you know your business inside and out. An active user of all reporting technologies with proven ability to use to your commercial advantage; you know what your customers want and how to deliver on their expectations - it's your passion and it shows!
  • Honest, trusting and charismatic - to team and customers alike, your strong influencing skills, personable and likeable approach identify you as a leader and in control of any given scenario - you live by our brand values
  • A protector of brand. A mentality to care for your profit margins and product, as well as your teams and customer's health and safety. You are dedicated and committed to the success of the brand
  • Dynamic and energetic. Your team feed off your positive energy and have a winning mentality to get the best results
Pay Range in Miami, FL:
Exact compensation may vary based on skills, experience, and location.
Base Salary:
$23/hr - $24/hr

ABOUT THE LOCATION
Our North America region is made up of 76 retail locations across the US and Canada with our flagship store in SoHo, New York City. We are primarily based out of our Los Angeles studios, bringing our brand' infamous aesthetic to the West Hollywood hills.

WHAT WE STAND FOR
The Customer is the Boss We work as one proud team to get the best for our customers

One Team We are joined up and encourage others to share their ideas

We Do What We Say We Will We know our goals, and we work with clear outcomes in mind

We Are Responsible We are self aware, understand the impact we have on others and are positive about the future

BENEFITSHealth and Wellbeing Benefits
AllSaints offers employees regularly working a minimum of 30 hours per week comprehensive Health & Wellbeing Benefits. Eligible employees may also choose to enroll family members, including a legal spouse/ registered domestic partner.

Health & Wellbeing Benefits Plan include:

• Medical, Dental, Vision, and

• Flexible Spending Accounts (FSA) & Dependent Care Accounts

• Commuter & Parking Saving Accounts

• 401(k) Enrollment - Traditional 401(k)/Roth 401(k) with matching

• Paid Time Off & Sick Leave

• Enhance Paid Parental Benefits

• Voluntary Additional Life & Disability Coverage for Spouse and Child(ren)

• Basic Life and Disability

• Short/Long-Term Disability

• Employee Assistance Programs

• Personal Clothing Discount

Note: Availability of the benefits are based on location & employment type and may have certain eligibility requirements. AllSaints reserves the right to amend or withdraw these benefits at any time.
#WeAreAllSaints
Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand.

We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age.

Even if you feel you don't tick all the boxes, we'd still very much like to hear from you. We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us.

If you need any support or adjustments during your application, please get in touch with us and we are happy to help.
#LI-Onsite

Closing date: 31st May 2024

Company

Established in 1994, we’re a global brand with an independent spirit. With store locations across the world and an international online presence, wherever you want to engage with us, you should find a space to be able to do so. We collaborate with skilled manufacturing partners and artisans worldwide, to create full collections of womenswear, menswear and accessories. We’re all about making our customers feel good. Whether it’s a signature leather jacket, loud Hawaiian shirt or flowing printed dress - our product is designed to allow you to wear it your way, for years to come. Our team is made up of over 2,200 talented team members and we put the people experience at the heart of everything we do. Our people are our biggest asset and we’re inspired by their creativity, passion and comradery every day. With the immense talent that makes up our brand, we are able to do so much of what sets AllSaints apart, in-house. From the design of our product, to our store fits and furniture - our teams make sure that our distinctive brand DNA is evident across every aspect of our business. We take responsibility to do good by our people, our suppliers, the environment and the communities that we are a part of. Whether it’s in spaces of employee experience, inclusion, supply chain or sustainability - we know there are always areas of positive growth to explore and we are incredibly enthused that the steps we have made so far are making positive change.

AllSaints image

What We Stand For

The Customer Is The Boss: We work as one proud team to get the best for our customers

One Team: We are joined up and encourage others to share their ideas

We Do What We Say We Will: We know our goals, and we work with clear outcomes in mind

We Are Responsible: We are self aware, understand the impact we have on others and are positive about the future

AllSaints image

Our Team

Our team is made up of a diverse group of talented individuals doing a wide variety of incredible work. Our diversity as a team is one of our greatest assets - it supports exceptional creativity across the brand, gives us an even greater understanding of our customer and supports our culture to be one that fosters listening, understanding and belonging. As a business we take collective responsibility for every team member to feel included in the brand that they have chosen to be a part of. You’ll meet some incredible people working at AllSaints who will support you to achieve your goals and aspirations as part of our team.

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Our Communities

We have set up a number of impactful communities across the brand including #AntiRacist, #LGBTQIA+, Disability Pride and Parents Groups. In each one of these spaces, everyone is welcome. We’re lucky to have many willing participants who contribute ideas and drive the action of each community forward. We encourage a culture of transparency - we love to talk to each other, we love to listen and we want to make sure that when we are making steps forward, we are doing so in full knowledge that we are making the right ones for our brand and our teams. We recognise that this work is still really only just beginning but we’re proud of the steps made so far and enthused for what’s to come.

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Our Benefits

  • A generous wardrobe allowance so that you can wear our beautiful clothes to work each day
  • We area disability committed certified employer
  • Employee discount for you to spend with family and friends
  • 25 days holiday increasing to 28 days after 2 years continuous service
  • Bank holidays, birthdays and volunteering days off
  • Wide range of development opportunities open to all team members to take part in
  • Access to dental cash plan & free virtual GP appointments through Aviva
  • UNUM employee assistance helpline
  • Life assurance cover
  • Access to discounted gym membership and corporate discounts
  • Hybrid working in our historic East London studios, working hours are 9-5.30pm
  • Free, confidential, wellbeing and lifestyle support with Retail Trust
  • Enhanced family leave benefits (neonatal, fertility, maternity, paternity, adaption, menopause)
  • Health days for you to use either for physical or mental wellness
  • Dedicated mental health support from our mental health first aiders
  • Eye care vouchers, season ticket loans and much more!

#WeAreAllSaints

Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand.

We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age.

Even if you feel you don’t tick all the boxes, we’d still very much like to hear from you. We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us.

If you need any support or adjustments during your application, please get in touch with us and we are happy to help. 

AllSaints image

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