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Senior Administrator

Irwin Mitchell LLP
Birmingham, Yorkshire, UK
Closing date
25 Jun 2024

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Job Details

We're a national law firm with a local reach. Our philosophy is 'Expert Hand, Human Touch' - something you'll find in the way we work with our clients and how we support our teams. But, we're more than just a law firm - we're a team of people working together to help individuals and businesses navigate life's ups and downs.

Whichever team you join, working here you'll feel a part of our friendly and inclusive environment. We'll value you for who you are and what you bring. We support each other and push boundaries to achieve incredible things, and make a real difference to our clients and communities.

The work we do has been recognised in the awards we've won. We're committed to being even better, and our awards help to show we're on the right track.

We have two Senior Administrator roles within our wills Trusts and Estate Disputes Department and candidates can be located in Leeds or Birmingham. The successful candidate will be required to be in the office 5 days a week.

Your Role and What You'll Be Doing

  • To work collaboratively as part of a national team to provide comprehensive administrative support to the fee earning team thereby assisting in the delivery of a quality service to our clients.
  • You will be required to:
  • Work collaboratively with colleagues within your location and across the group to provide a seamless, efficient, and quality service to the business.
  • Monitor multiple inboxes which include email communications from the fee-earning teams with work task requests.
  • Arrange meetings, including securing meeting rooms and parking if necessary.
  • Complete travel requests on behalf of fee earners when requested.
  • Collate monthly expense returns.
  • Manage inbound and outbound post within the department.
  • Scan documentation received into the department for inclusion in case files.
  • Submit requests to Facilities to support large photocopying (>30 sheets) / print jobs.
  • Manage matters, ensuring electronic and any paper documents are filed and actioned in line with policies and procedures.
  • Work closely with fee earners and support team colleagues to identify documents to be stored off-site to manage local storage.
  • Take ownership of managing stationery requirements in the department, ensuring adequate stocks are ordered.
  • Regularly liaise with line manager to monitor workflow and levels, ensuring deadlines and priorities are met.
  • Produce correspondence and documentation within the parameters of the department's house style, ensuring consistency and accuracy in presentation. Relay any specific typing or document tasks to DPU.
  • Proactively provide feedback and share best practice with colleagues to continuously improve the quality of administrative support provided to fee earners, enhancing outcomes for our clients and our business.

About You

  • Administrative experience (legal administrative experience desirable)
  • Able to use own initiative
  • Good verbal and written communication
  • Time management and organisation
  • Professional presentation
  • Ability to work flexibly and under pressure
  • Knowledge of legal procedures desirable

Our Benefits - What We Can Offer You

  • 25 days holidays as standard plus bank holidays - You can 'buy' up to 35hrs of extra holiday too
  • Generous and flexible pension schemes.
  • Volunteering days - Two days of volunteering every year for a cause of your choice (fully paid)
  • Westfield Health membership, offering refunds on medical services alongside our Aviva Digital GP services.
We also offer a wide range of well-being initiatives to encourage positive mental health both in and out of the workplace and to make sure you're fully supported to work in a way that best suits you. This includes our Flexible by Choice programme which gives our colleagues more choice over how they wish to work subject to role and client requirements.

We have recently been ranked in the Best Workplaces for Wellbeing for Large Organisations for 2023!

Our responsible business programmes are fundamental to who we are and our purpose. We're committed to being a diverse and inclusive workplace where our colleagues can flourish, and we have established a number of inclusion network groups across our business to support this aim.

Our commitment to Social Responsibility, community investment activity and tackling climate change is a fundamental part of who we are. It's made up of four strands: Our People, Our Community, Our Environment and Our Pro Bono.

Additional Information

As part of the Irwin Mitchell Group's on-boarding process all successful applicants are required to complete the group's employment screening process. This process helps to ensure that all new employees meet our standards in relation to honesty and integrity therefore protecting the interests of the Group, existing employees, clients, partners and other stakeholders.

Depending on the role you apply for we may carry out checks that will establish your eligibility to work in the UK, and criminal record check and financial checks with a credit reference agency will also be undertaken.

The employment screening process will fully comply with Data Protection and other applicable laws.

Irwin Mitchell LLP is an equal opportunity employer.


Expert Hand.
Human Touch.

At Irwin Mitchell, we pride ourselves in understanding people.

We’re a national law firm with a local reach. Our philosophy is ‘Expert Hand, Human Touch’ and you’ll find that reflected in our working environment.

Working At Irwin Mitchell

If you’re looking for the next step in your career, we’ve got great opportunities here. We’re one of the largest and most respected law firms in the UK, and it’s not just solicitors we’re looking for either, you’ll find all kinds of non-legal business support roles too.

Whichever team you join, working here you’ll feel a part of our friendly and inclusive environment. We support each other and push boundaries to achieve incredible things, and make a real difference to our clients and communities. Whatever your role, you’ll have the chance to develop professionally and have your say.

The work we do has been recognised in the awards we’ve won. We’re committed to being even better, and our awards help to show we’re on the right track.


It’s in our DNA to value people for who they are and what they bring. We’re committed to creating a diverse and inclusive culture where our people can flourish and celebrating our differences is a key part of that.

We’re proud of our work on the Disability Confident scheme, on the Race At Work Charter and as Stonewall Diversity Champions. We also have a range of networks for LGBT+, disability, generations, gender, social mobility, ethnicity, faith and culture to celebrate our people and to enable everyone to thrive.

Flexible by Choice

We recognise that the office 9-5 isn’t for everyone. That’s why we’ve introduced ‘Flexible by Choice’.

Whether it’s working from home, in our offices, or a combination of the both, we trust each other to support our clients, colleagues and communities at the right time, in the right way.

Our Community

We also offer a huge number of well-being initiatives to encourage positive mental health both in and out of the workplace as well as flexible working options to ensure that you are fully supported to work the way that best suits you. Our social responsibility programme is fundamental to who we are.

The Human Touch That Matters To You

In September 2019 we launched our human touch campaign. It focused on the emotional transitions our clients go through and the role our colleagues play in supporting them when they need more than just expertise. We wanted to create a marketing campaign that dared to be different and we believe that it was made by the most inclusive production team ever. It’s the perfect example of our three strategic pillars coming together and Life at Irwin Mitchell is a continuation of this, which reinforces why our culture is truly unique.

We sat down with people from different backgrounds and with different experiences to find out what it’s really like to work here.

They spoke openly and honestly about their careers, their clients and the human touch that matters to them. You can watch all our stories on one playlist by clicking on the video, or you can read our case studies on our careers website.

A selection of awards and accreditations gained by Irwin Mitchell

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