Cloud Support & Delivery Manager
- Employer
- NFU Mutual
- Location
- Stratford-upon-Avon, Midlands, Great Britain
- Salary
- £70,000 - £80,000 + 25% annual bonus + PMI + benefits package
- Closing date
- 20 Aug 2024
Job Details
- An opportunity to support the delivery of our Cloud strategy
- A chance to drive adoption of Cloud services at NFU Mutual
- Hybrid role with 80% homeworking and 20% in Stratford-upon-Avon
Are you passionate about optimising internal processes and maximizing the potential of Azure cloud technology within your organization? Do you excel in fostering collaboration and driving innovation from within? If so, we have the perfect opportunity for you!
NFU Mutual invites applications for a Cloud Support & Delivery Manager to be part of our Cloud Services team. The preferred applicant should have expertise in leading, managing, and appraising all Cloud offerings, with an emphasis on delivering and adopting Azure platform services. The position involves propelling improvements and facilitating the execution of our Cloud strategy, while serving as the principal point of contact for solving issues.
You will be joining at an exciting time as we look to harness the capabilities of Azure cloud technology and you'll be instrumental in advancing its use within our organisation. Your role will include advising our teams on optimal Azure usage, managing Cloud and DevOps operations, and monitoring third-party services to ensure they align with our various project requirements and customer service excellence.
Leveraging your knowledge of service operations and cloud frameworks, you will guide and develop the Support and DevOps teams, promoting growth within your team. By engaging with business units and stakeholders, you will anticipate IT needs and gain trust throughout your network. You will help shape Cloud strategies and suggest new features to optimise the organisation's Cloud expenditure effectively. Additionally, establishing and enhancing agile practices will be key to adapting rapidly to technological shifts.
About you
To be successful in this role, the ideal candidate will be an ambitious, proactive multitasker who enjoys working across a wide variety of activities. You should be a good communicator with the confidence to offer new ideas and solutions to improve current ways of working. Enthusiasm and being a self-starter who recognizes the need to learn and develop skills in a rapidly changing environment are key to this role.
An adaptable team player with an analytical approach to problem-solving, you can display excellent stakeholder management to influence while consistently delivering high-quality service.
In addition to the above, the ideal candidate would have experience in the following:
- Infrastructure and application service management in cloud environments
- Effective leadership, interpersonal, and communication skills to lead a team and be credible with senior stakeholders
- Defining and implementing DevOps methodologies and approaches
- Microsoft Azure and Office 365 products, services and toolsets
- Staying aware of upcoming technologies within your area of responsibility and reviewing tools within the team to ensure overall efficiency
At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees.
We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.
We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.
Benefits and Rewards
When you join our team,you can expecta supportive cultureandanattractive range ofrewards and benefitsincluding:
- Salary - £70,000 - £80,000
- Annual bonus (up to 25% of salary)
- Contributory pension scheme, up to 20%, including your 8% contribution
- 28 days annual leave + bank holidays + buy/sell/save holiday trading scheme
- A Family Friendly policy that helps you balance your work and family responsibilities
- Private medical insurance + options to add family members
- Access to savings at High Street brands, travel and supermarkets
- £20 contribution to a monthly gym membership - subject to T&Cs
- Health and wellbeing plan- cashback for dentist, opticians, physio and more
- Employee Volunteering - volunteerin the community for one day each year
- Unlimited access to Refer a Friend £500 bonus scheme
- Life Assurance coverof 4 x salary
- Employee discounts of 15% on a range of NFU Mutual insurance policies.
Working at NFU Mutual
We'reone of the UK's leading general insurance and financial services companies. For over 110 yearswe'veput our customers at the heart of everything we do.Ourpeopleare just as important to us.Wepride ourselves on being "a great place to work" and we're one of only 60 companies across the globe to receive a Gallup Exceptional Workplace 2024 award, and one of only 2 companies to receive the award for the ninth consecutive year. We were also named in the LinkedIn Top 25 Companies List 2021, the Glassdoor Best Places to Work UK List 2023 and 2024, and were recognised as a certified UK Top Employer by the Top Employers Institute in 2023 and 2024.
We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future.
Apply now
Stratford-upon-Avon
Tiddington Road
Stratford-upon-Avon
Warwickshire
CV37 7BJ
Company
Welcome to NFU Mutual
We are a leading provider of General Insurance and Financial Services. From our strong farming roots we’ve grown to become a UK-wide organisation, turning over £1billion annually. Yet success hasn’t gone to our heads. We’re proud to remain completely customer focused, down-to-earth and committed to the rural communities we’ve grown from.
Our ethos - of trust, respect and personal service - lies at the heart of all we do and has seen us build an enviable reputation for exceptional member loyalty. Though we’ve been in business for over 110 years, we have big ambitions for the future. And that’s why we’re looking for talented people to join our growing organisation. Talented people like you.
NFU Mutual has again been named as a Gallup Exceptional Workplace Award winner in 2022.
We are one of only 39 companies across the globe and the only UK headquartered organisation to win this award.
The Gallup Exceptional Workplace award
The international Gallup Exceptional Workplace award is evaluated carefully by a panel of judges and given only to organisations that meet rigorous standards of employee engagement. The award requires entrants to clearly evidence how they fuel business performance through an engaged workforce.
NFU Mutual builds on an existing reputation as an exceptionally engaged workforce, having achieved frequent award recognition from Gallup in previous years.
Trisha Jones, HR Director at NFU Mutual, said: “NFU Mutual is committed to being a great place to work. We work hard to maintain the exceptional engagement standards we have built with our people and are delighted to have received this recognition once again.
“The commitment and engagement of NFU Mutual employees is fundamental to the ongoing success of our business and we’ll never take it for granted. From supporting health and wellbeing to encouraging career development, we’re passionate about creating an environment where employees can thrive and achieve their full potential.”
Jim Harter, Gallup’s chief scientist of workplace management and wellbeing, said: “This award recognises the most engaged workplace cultures in the world. Gallup’s 2022 GEWA winners have steered their organisations through another unprecedented and challenging year. They didn’t slow down or hit ‘pause’ during times of uncertainty. They stayed true to their organisational values. Gallup commends all of the 2022 GEWA winners for their resiliency, determination and commitment to making their people a priority.”
Applying to NFU Mutual
Choosing the right employer is a big decision – we understand that. That’s why we have a dedicated Resourcing team who’ll manage your application and support you through the process.
We want to work with talented people from a diverse range of backgrounds who share our vision and values to achieve more together. So, during our recruitment process, you’ll find different ways for us to get to know each other and find out if we’re a good match. See more about the recruitment process.
Lisa’s Story
Lisa is a Motor Claims Manager in Bristol. She says, “I love the ethos and values of the company and I also genuinely love the people that I work with. In my role I get a huge amount of variety and I can get involved in almost anything I am interested in. I feel valued, supported, and listened to and also that I can be part of the solution when we have challenges to overcome.”
Vicki’s Story
Vicki is a Regional Department Manager. She says, "NFU Mutual does the right thing by their customers. And such great customer service must come from great people, who in turn must come from a great employer. It really is a lovely place to work. You’re not rushed to shift cases off your desk quickly, but given the time to make the right decisions.
It’s a forward thinking company. They invest in their people so you can see a clear path ahead for yourself as well as the company. It’s no wonder they have a lot of loyal people on board."
Steve’s Story
Steve is Head of Pricing Analytics. He says, “I was initially attracted towards finding more out about the role because of NFU Mutual’s strong reputation within the industry for fairness, ethics and customer focus. As I found out more about the role, it also became apparent that the general culture, and the ambitions of the Pricing Department were well aligned with my own goals and preferred ways of working.”
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