Segment Underwriter
- Employer
- NFU Mutual
- Location
- Glasgow, Scotland, Great Britain
- Salary
- Up to £60,000 + 17.5% annual bonus + benefits package
- Closing date
- 17 Aug 2024
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- Sector
- Insurance
- Role
- Specialist
- Contract Type
- Permanent
- Hours
- Full Time
Job Details
- Opportunity to influence the shaping of our underwriting strategy and risk appetite
- A blend of technical underwriting and strategic project involvement, providing variety and responsibility that significantly impacts business performance
- Hybrid role with 80% homeworking and 20% based from Stratford upon Avon, Bristol or Glasgow
In the role of Segment Underwriter at NFU Mutual, you'll be at the forefront of shaping our underwriting strategy and ensuring its effective execution across a defined customer segment.
The position offers a unique opportunity to apply your expertise in underwriting to develop and refine risk appetite, determine appropriate rules and terms, and deliver profitable growth while managing insurance risk. You'll play a critical role in translating strategic objectives into practical guidelines and processes for use by our Agents and Underwriters, ensuring consistency and optimal performance.
Your responsibilities will include deep dives into data and metrics to understand performance deviations and inform strategy adjustments. You'll manage specific industry sectors / customer segments, taking a holistic approach to customer management that goes beyond individual insurance classes. This proactive involvement not only enhances the role's impact within the organisation but also offers you the chance to engage with key stakeholders, including agents, brokers, and regional teams.
As the technical point of referral, you'll handle complex cases and referrals, ensuring compliance with regulatory requirements and fair outcomes for our members. Additionally, your input will be crucial in strategic projects focused on commercial growth and product development, helping shape the future risk mix and setting clear strategies for our regional and underwriting units.
About you
With a strong technical background in commercial general insurance, you've rounded your knowledge and understanding to wider functions. Your technical underwriting expertise is particularly strong in commercial non-motor products, and you've demonstrated effective management of underwriting accounts and portfolios as well as input to the underwriting agenda and risk appetite.
We're looking for:
- Extensive experience: A proven track record in general insurance underwriting, particularly in managing risk selection and account performance.
- Technical expertise: Strong technical skills in underwriting commercial non-motor products, with a good understanding of wider functions such as pricing.
- Analytical skills: Proficient in data analysis, ideally with a particular aptitude for tools like Power BI, enabling strategic decision-making and insight generation.
- Organisational and presentation skills: Highly organised, with excellent self-management and presentation abilities, capable of communicating complex ideas clearly and persuasively to a range of audiences.
- Stakeholder management: Strong relationship-building and influencing skills, adept at managing diverse stakeholders and fostering collaborative environments.
Ideally, you'll also have previous project management experience, helping to drive initiatives that align with business goals.
At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees.
We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.
We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.
Benefits and Rewards
When you join our team,you can expecta supportive cultureandanattractive range ofrewards and benefitsincluding:
- Salary up to £60,000
- Annual bonus (up to 17.5% of salary)
- Contributory pension scheme, up to 20%, including your 8% contribution
- 25 days annual leave + bank holidays + buy/sell/save holiday trading scheme
- A Family Friendly policy that helps you balance your work and family responsibilities
- Access to savings at High Street brands, travel and supermarkets
- £20 contribution to a monthly gym membership - subject to T&Cs
- Health and wellbeing plan- cashback for dentist, opticians, physio and more
- Access to voluntary benefits, including health assessments, private medical insurance and dental insurance
- Employee Volunteering - volunteerin the community for one day each year
- Unlimited access to Refer a Friend £500 bonus scheme
- Life Assurance coverof 4 x salary
- Employee discounts of 15% on a range of NFU Mutual insurance policies.
Working at NFU Mutual
We'reone of the UK's leading general insurance and financial services companies. For over 110 yearswe'veput our customers at the heart of everything we do.Ourpeopleare just as important to us.Wepride ourselves on being "a great place to work" and we're one of only 60 companies across the globe to receive a Gallup Exceptional Workplace 2024 award, and one of only 2 companies to receive the award for the ninth consecutive year. We were also named in the LinkedIn Top 25 Companies List 2021, the Glassdoor Best Places to Work UK List 2023 and 2024, and were recognised as a certified UK Top Employer by the Top Employers Institute in 2023 and 2024.
We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future.
Apply now
Glasgow
Centenary House
69 Wellington Street
Glasgow
G2 6HG
Company
Welcome to NFU Mutual
We are a leading provider of General Insurance and Financial Services. From our strong farming roots we’ve grown to become a UK-wide organisation, turning over £1billion annually. Yet success hasn’t gone to our heads. We’re proud to remain completely customer focused, down-to-earth and committed to the rural communities we’ve grown from.
Our ethos - of trust, respect and personal service - lies at the heart of all we do and has seen us build an enviable reputation for exceptional member loyalty. Though we’ve been in business for over 110 years, we have big ambitions for the future. And that’s why we’re looking for talented people to join our growing organisation. Talented people like you.
NFU Mutual has again been named as a Gallup Exceptional Workplace Award winner in 2022.
We are one of only 39 companies across the globe and the only UK headquartered organisation to win this award.
The Gallup Exceptional Workplace award
The international Gallup Exceptional Workplace award is evaluated carefully by a panel of judges and given only to organisations that meet rigorous standards of employee engagement. The award requires entrants to clearly evidence how they fuel business performance through an engaged workforce.
NFU Mutual builds on an existing reputation as an exceptionally engaged workforce, having achieved frequent award recognition from Gallup in previous years.
Trisha Jones, HR Director at NFU Mutual, said: “NFU Mutual is committed to being a great place to work. We work hard to maintain the exceptional engagement standards we have built with our people and are delighted to have received this recognition once again.
“The commitment and engagement of NFU Mutual employees is fundamental to the ongoing success of our business and we’ll never take it for granted. From supporting health and wellbeing to encouraging career development, we’re passionate about creating an environment where employees can thrive and achieve their full potential.”
Jim Harter, Gallup’s chief scientist of workplace management and wellbeing, said: “This award recognises the most engaged workplace cultures in the world. Gallup’s 2022 GEWA winners have steered their organisations through another unprecedented and challenging year. They didn’t slow down or hit ‘pause’ during times of uncertainty. They stayed true to their organisational values. Gallup commends all of the 2022 GEWA winners for their resiliency, determination and commitment to making their people a priority.”
Applying to NFU Mutual
Choosing the right employer is a big decision – we understand that. That’s why we have a dedicated Resourcing team who’ll manage your application and support you through the process.
We want to work with talented people from a diverse range of backgrounds who share our vision and values to achieve more together. So, during our recruitment process, you’ll find different ways for us to get to know each other and find out if we’re a good match. See more about the recruitment process.
Lisa’s Story
Lisa is a Motor Claims Manager in Bristol. She says, “I love the ethos and values of the company and I also genuinely love the people that I work with. In my role I get a huge amount of variety and I can get involved in almost anything I am interested in. I feel valued, supported, and listened to and also that I can be part of the solution when we have challenges to overcome.”
Vicki’s Story
Vicki is a Regional Department Manager. She says, "NFU Mutual does the right thing by their customers. And such great customer service must come from great people, who in turn must come from a great employer. It really is a lovely place to work. You’re not rushed to shift cases off your desk quickly, but given the time to make the right decisions.
It’s a forward thinking company. They invest in their people so you can see a clear path ahead for yourself as well as the company. It’s no wonder they have a lot of loyal people on board."
Steve’s Story
Steve is Head of Pricing Analytics. He says, “I was initially attracted towards finding more out about the role because of NFU Mutual’s strong reputation within the industry for fairness, ethics and customer focus. As I found out more about the role, it also became apparent that the general culture, and the ambitions of the Pricing Department were well aligned with my own goals and preferred ways of working.”
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