Duties & Responsibilities
Please take a look at the short video below which will give you an introduction to the Customer Delivery Driver role at John Lewis.
We are looking for individuals who will take responsibility for maintaining John Lewis' reputation for customer service, by offering outstanding service in the delivery of customers' goods. We'll expect you to go the extra mile in everything you do, from loading your vehicle to dealing with customer queries. You will be expected to contribute to the safe working environment by being aware of, and adhering to legislative and health & safety requirements of the workplace and whilst in customer homes Please note that this role involves heavy lifting.
As a driver, candidates should be able to demonstrate knowledge of the relevant regulations as well as possessing the correct skills to pass the driver assessment. Candidates should be committed to achieving the Partner and customer satisfaction targets and Service Targets, within the context of the Partnership's core values, behaviours and principles. This role is subject to the following pre-employment screening: Driving Licence check Basic Disclosure
Required essential experience skills and qualifications
• The ability to cope with the physical requirements of the role
• Previous experience driving a 7.5 tonne vehicle
• Strong communication skills, both over the phone and face-to-face
• a valid LGV C1 driving licence (with a maximum of 6 points), Driver Qualification Card (DQC) / Driver CPC and a valid digital tachograph card.
Required desirable experience skills and qualifications
Previous experience in a customer facing role along with previous experience of the installation of white goods, building of furniture or associated skills.
We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early.