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Stock Control Specialist, Flagship Store

Company Microsoft Location London
Contract Permanent Position Salary Competitive
Sector(s) Retail

Job Description

Microsoft Store is central to Microsoft’s mission to empower every person on the planet to achieve more. The flagship Microsoft Store in London will be the first of its kind in the UK and will deliver the world-class retail experience our customers know and love. From hands-on experiences with innovative technology to unique programmes, this will be the best place for the London community and visitors to experience all that’s possible with Microsoft.

Role Summary

Our Inventory Control Experts are Microsoft brand ambassadors who are operationally focused to support the in-store customer experience while protecting the financial and physical assets of Microsoft Store. Inventory Control Experts focus on all back-of-house operations, primarily shipping/receiving, replenishment, compliance and inventory control. 

Come As You Are

 

Microsoft Store is the public face of Microsoft and, as a Microsoft Store employee, you have the unique opportunity to impact our company's mission every single day. At the flagship Microsoft Store in London we will create and cultivate meaningful connections with one customer at a time. From empowering small businesses and entrepreneurs to succeed and grow, to fostering creativity and collaboration for students, teachers and parents through free STEM and digital skills experiences, or engaging and building communities with gaming and esports fans. If you want to develop lifelong skills and take pride in world-class customer service, a career at the flagship Microsoft Store in London could be the place for you!

We Provide

A work environment that is diverse, inclusive, and welcoming of all

Training that will make you feel empowered to do your best work even if you aren’t a tech expert

Great career development opportunities

Fantastic, comprehensive and competitive benefits for full-time and part-time employees

Gratitude and recognition for our awesome employees 

Belief that at Microsoft Store #WeWinAsATeam

Responsibilities

Customer Obsession

Generate customer obsession within our store and the local community through your passion and knowledge of everything inventory related

Help customers discover, buy, use, and love Microsoft technology solutions and services that meets and exceeds their individual expectations

Evangelize product offerings and cross-platform ecosystem integration through in-store experiences and learning engagements that build on increased utilization with devices customers own and love

Approach every customer interaction and internal partnership with a Growth Mindset to help improve our business processes, interactions, and find the solution that meets our customer needs

Adaptability

Consistently meet brand expectations through maintaining sales floor merchandising standards of in-stock product

Ability to thrive and be effective in a fast-paced retail environment while providing sales floor assistance based on the needs of the business

Drive for Results

Takes responsibility in delivering on commitments and seeks positive results that benefit the store, both in the back-of-house and on the shop floor through effective time management

Execution of Microsoft Compliance Standards

Influencing for Impact

Continuously maintain subject matter expertise with inventory processes and procedures along with learning through others, self-educating and showcasing product and service offerings

Lead by example, take pride in your work and enjoy helping and developing others while creating fun environments; Energize people through your passion  

Collaboration

Feel empowered to engage with peers, store leaders, field and corporate team members in the development of innovative ways to make a larger impact in our customers' lives

Combines resources and joins efforts with teammates to achieve store and company goals

Qualifications

Required Qualifications 

 

1+ years experience in retail, customer service, stockroom, shipping/receiving, or warehouse inventor

Preferred Qualifications 

 

Experience in high volume retail or warehouse/back-of-house operations/inventory environment

Experience with shipping and receiving

Strong verbal and written communication skills and a high-level of attention to detail

Experience in teaching and training around inventory processes

Flexibility with your schedule as hours will be based on business needs    

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Benefits/perks listed above may vary depending on the nature of your employment with Microsoft and the country where you work.

 

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