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Content Designers

Company Citizens Advice Location London
Contract Full Time Salary £36,782 plus £3,520 London Allowance (If applicable)
Sector(s) Engineering

Job Description

Vacancy Description

£36,782 plus £3,520 London Allowance (If applicable)

200 Aldersgate, London

Fixed Term Contracts (2 x 24 months, 1 to August 2019 and 1 to March 2020)

Full Time          

Job Ref: 19\004


Last year there were 43 million visits to our website by people looking for answers to their problems. This figure is growing. Our content designers are dedicated to finding innovative ways of solving people's problems through digital content and services.

We make sure our advice is accessible and actionable. This means we need to be creative - thinking about how different formats and tools can best meet user needs.

We don't just design content for the public. Our network of advisers rely on our online content and tools to meet the needs of a diverse range of clients every day.

We're also about to start a 2-year Digital Workplace project to design solutions to improve 1-to-many content and peer-to-peer and knowledge share across the organisation.

How to apply: CV and cover letter


Your cover letter should focus on points 1-6 of the essential criteria in the person specification, which can be found in the job pack.

19004 - Candidate Pack.docx


We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince's responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non-binary candidates.


We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.


Closing Date: Thursday 14 February 2019

Interviews: From 22 January 2019. We encourage you to apply before the closing date. We'll be interviewing on a rolling basis and reserve the right to close the application window once the roles are filled.

How to Apply

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