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Team Manager

Company John Lewis Partnership Location Stirling
Contract Permanent Position Salary £25,050-£38,100 Negotiable dependent on skills and experience
Sector(s) Customer Service & Call Centre, Management, Other, Retail, Sales

Job Description

Duties & Responsibilities

Contributes to a high performing branch culture and leads by example, guiding Partners to embrace teamwork across the branch. Manage the day to day replenishment and presentation of stock, optimise sales and wastage, ensuring profitability and long-term customer satisfaction. Through role-modelling excellent service, proactively support Partners to become brand ambassadors, unlocking the advantage of the Partner difference.

Job Requirements

The role of the Team Manager is to lead and develop a team of partners in delivering an excellent customer experience, contributing to a safe, legal and profitable operation. Create an environment where partners find worthwhile and satisfying employment, promoting a culture of continuous learning and delivering an outstanding Partner experience. 

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Required essential experience skills and qualifications

  • Experience of supervising a team in a fast-moving, customer focused environment.

Required desirable experience skills and qualifications

This role is subject to the following pre-employment screening:
  • 5 year check. Basic Disclosure. 5 year financial probity check.

How to Apply

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